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Cars on the forecourt are very nice, Tom, his dad Martin and Tim seem very nice when you are buying or interested in the cars for sale….. HOWEVER, after the sale there is ‘NO AFTERSALES SERVICE WHATSOEVER’ they will take your money at point of sale - but woe betide if anything goes wrong with your car, you will not get any work done, you will have to take it elsewhere yourself and pay for any remedial work, even in the first few weeks/months of purchase. We took out an extended “Gold” warranty with them – about £350 but as we found out later it covers very little - and their service team are fully booked up for around a month, so if your fault is urgent, they will suggest you take your car elsewhere for solution. We had a problem with the front tyre going down so we looked for the locking nut in order to take off the wheel and fix the tyre, unfortunately the locking nut supplied by them was not the correct one, when we confronted Catalina to this problem they did not want to know and showed us the door, In the end we had to call Green Flag and it had to be taken on the back of a truck to a garage in order to fix the wheels, it cost us money to fix the problem that Catalina caused. Tom does not like confrontation and will not resolve any issues, Tim is the rottweiler and ‘minder’ of the business – he is a nasty man who shows you the door – whatever your age/gender. Martin has taken a back seat in the business now, but apparently, he was the worst ‘bully’ back in the day. I have now heard so many worrying stories about Catalina from customers to suppliers, and to mechanics that have worked there, I wish I had never driven on to the forecourt. BEWARE OF THEM, AND PURCHASE ELSEWHERE. This outfit is like caronavirus…… deadly. Very dissatisfied customer.
Bought a car from Catalina of Stanningley a few months back, the faults started a week after buying, although they have tried to fix the many problems, they have failed to do so. Now resulting in the car not drivable. Will not refund or exchange the car. I have lost thousands as car is only good for scrap. Dreadful service.
Bought car Tuesday afternoon, rang Catalina of Stanningley Wednesday regarding knocking noise. Told to take it locally, n they would pay for repairs up to a 'reasonable cost , I said depending on the issue I would be seeking a refund. Garage confirmed the knock n stated that whoever had the car previously had attempted to repair the fault, so we're aware. They they then told me to drive it from Doncaster to Leeds so they could repair it Monday, I refused to drive the faulty car, and they have now ceased communication, refused to put advice in writing, refused to collect the car and refund my money. I am now liasing with the powers that be. I am disabled and rely on a car. Shocking. Spend your money elsewhere.
I was contemplating popping in to have a look at a Peugeot I liked the look of which I noticed several times on passing, which I do most days. What put me off was the young sales lad, Every time you walk past the establishment or go into the forecourt for a closer look you get a strange glare from him. His eyes are constantly staring at you and it's very off putting. Apart from that they have a few good cars now and again but I'd say over priced for what they are.
Excellent service and good value. Catalina Of Stanningley come highly recommend from my experience.
Would highly recommend this garage very friendly staff and nothing is to much trouble
This is a review for Catalina of Stanningley, Bradford Road, Pudsey, West Yorkshire, LS28 6AT.
Vauxhall Astra was purchased early 2014 from Catalina of Staningley. Was showed around and looked at a few cars but this was the one for me. Test drive was spot on. Few bits needed working on before i picked it up and when i arrived they were all done so they do what they say
The overall service was brilliant, nothing at all i can mark Catalina in Pudsey down on. They sold me a Vauxhall Corsa in February 2014 and its ran just perfectly, no problems at all, it was all spot on which is why im applauding their efforts with a 5 star review
Was alight with me when I was there buying the car. Just good service, didnt want something breathing down my neck and on my case 24 7 which sadly a salesmen did the first time i saw this. On the second visit because i liked the car did mention the approach of the previous salesmen to a woman and she was perfect with me. I took the car, not a problem at all with it. So a good review and good advice of what we dont want when buying a car and what helps. I would recommend Catalina Of Stanningley
A used car dealership in Leeds; Catalina of Stanningley offer popular cars across the makes and models. Fiat, Ford and Audi all make regular apperances in their stocklist and as well as providing you with choice they also have on site servicing and finance packages where needed.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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