Got a car around 9 months ago. Which came fully serviced. Yeah right! After 2 miles engine management light came on so the car went back. They took it to their garage and called me to say it was ready. 1 day later light was back on again so again car went back. Again same thing happened. Lights been on since so I brought it to another garage and both timing chain and camshaft were broke, car hadn’t been serviced in a very long time and the oil filters were never actually changed l. Just be careful when you’re buying a car from this lot.

I got a car from here and have not stopped having problems with it i addvise people not to buy a car from this terrible car dealer they are quick to take your money and give you a broken car (scam artist) at cavectra scum

I went to the cavectra centre in grays essex to look around for a car and i meet ricky and his team they helped me alot and i purchased a nice family car ricky and his team were really helpful easy to talk to if you are looking for a car go and see ricky...

My fiancé brought an Aldi a4 then my son went back and brought a Range Rover. Very friendly and great service.

I was well looked after. The guys are great. Don't look elsewhere to a get car but here.

Lovely experience buying my new convertible with Ricky!! Came in with my daughter and he had both of us in stitches. Never had such fun buying a car before. Took my old car no problem and sorted us out with a new one no hassles. Very honest and lovely guy. My daughter is already planning to come back and buy herself 4X4 later on this year. Many thanks again

Ricky was brilliant, really helpful and sorted the car out really quickly and delivered my car to my door couldn't ask for more, thanks Ricky

very happy with the service we received from Ricky, helpful, friendly, down to earth, if your looking for a car we recommend you pop in and have a look, and ask for Ricky

After buying a high end car for £28,000 from this garage I have had nothing but problems and a complete lack of customer service. One hour before the car was going to be delivered (I'm approximately two and a half hours away from the garage) I was informed that it had a major fault-as it was being delivered imminently I had already changed insurance cover etc. I then had a very long wait over the Christmas period whilst this was sorted. When the car was eventually delivered many weeks later I noticed immediately that it had a rattle and made Cavectra aware. They ok'ed a local garage having a look and said that they would pay for up to two hours of labour. I then had to call and chase for several weeks to get this payment and in the end I had to pay it myself and try and claim the money back. The local garage were unable to fix the fault. When my car was delivered Cavectra took over my courtesy car and had this in their care for several weeks. I have now found out that the car was returned damaged to Enterprise by them with a repair bill of just over £400 which Cavectra has refused to pay. Four months down the line I still have a car that is faulty and a dispute that does not look like it is going to be settled any time soon. The car is now booked in again to be fixed with the inconvenience that this will cause me and the cost of a courtesy car that will need to be covered. I have asked just to have a full refund for the car so will see what happens. I feel that they have taken advantage of the fact that I am a woman on my own and know very little about cars. I am surprised about how badly I have been treated as other reviews are so positive.

So far, so good Having an ingrained mistrust of anyone doing anything with cars (unfair?... Its just through experience). I decided to trust this company after reading other reviews. Bought a fiesta. Apart from a couple of things in the advert that don't exist... Such as tinted windows, DAB, cruise control, everything seems as it should be. Car came with mot. They set me up with tax. Nice drive. Brakes were changed as promised. Staff didn't pressure me. They left me to it. They let me test drive it (I got lost, was gone ages, expected a search party to be sent). All I can say is... So far so good. No problems. They said that they will fix things if needed. Next mot and service will be at mates rates. Happy bunny all around