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8 reviews from our car dealer reviews community
Leave a review for Central Cars Ltd Leigh

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8 reviews from our car dealer reviews community

Leave a review for Central Cars Ltd Leigh
Click on the stars to start your review
"Honest professional genuine service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my beautiful Mini One from central cars two weeks ago . It lives up to everything I was told Lee helped me immensely with everything . I had been living abroad for some years so wasn't familiar with car dealers and I'm a single woman hence I really needed Genuine honest professional advice and help and that's just what I got. The service was amazing !! Plus I know I can call anytime to ask anything car related which is real peace f mind . It's hard nowadays to find a company so helpful and honest ,but that is how Central cars uk "roll' I can't recommend them highly enough So grateful

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"Lee was great"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW from here back in September. Lee was fantastic! Really helpful and accommodating. The car is perfect, I have had no issues with it at all. It had been nicely cleaned and it was really good value for money. i would definitely recommend Central Cars.

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"Oc"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Bought a people carrier from central cars. I work down the road and drive past there every day. Full of nice cars so thought we were going to be dealing with a reputable company. We wasn't. When we first bought the car everything was fine. There was a few little problems that Gary fixed. After getting the car back we found only a few problems were fixed. Then the gear box kept on messing up, not changing gear, drinking diesel and making the car die as it was revving so high. So Gary came and picked the car up. Gave us a courtesy car, which was a matiz. You could fit this car in the one we had bought. Gary dropped the car off and Said he couldn't find a fault. 2 days later It started doing it again. 7-8 more times the car was picked up and dropped off. Still the fault occurred. Gary said "I've cleaned the fuel filter again" I'm no mechanic but if you have to clean a fuel filter 7-8 times, there's a problem before the filter. When we told Gary that it kept dying and with young babies screaming cause the car wouldn't start. Gary said to the Mrs. Buy some ear plugs. That'll sort the problem out. After this going on for a few months, We asked them to buy the car back off us. We paid £5500 for it, 4 months later we were offered £2500. So we went down the route of the finance company who were very helpful and were on our side. After 13 months we finally washed out hands of this car and got £3500. I know we've lost a lot in a year but to wash my hands of that piece of crap was better than nothing. 5 days of handing it back to him it up on the forecourt again. I feel for the next customer to buy it. Wouldn't recommend this company to anyone. I know cars are pot luck when buying and selling, but they customer service was horrendous

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Anon in response to Oc

Going through this same rubbish right now. Sold a diesel in June which has been a smoking stinking nightmare. In process of taking them to court as sick of Gary's bs. Heard all those 'nothing wrong with it' 'we'll fix it' haven't fixed it stories! We paid debit card not finance :(

"Happy Customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot praise this dealership, and the staff enough...I mostly dealt with Gary and Lee, who managed to sell my car for me in order to clear my finance, which was getting me into huge amounts of debt...they paid 1 month of my finance for me over the Christmas period, to help me out. After a few months my car was sold, and Gary arranged for the finance to be paid off, all I had to do was cancel my direct debit, and take my tax cheque to the bank. After a month, I was in a position to purchase another car, and went to Central Cars as my first option, they were very welcoming, and honest with me, they made me and my son feel at home. Gary took my son over to the Lego table to play, and gave him a pocket full of sweets. My purchase went through quickly and smoothly, and I picked my new car up a week later, once it had been MOT'd and Serviced. I'm really happy with my car...and I also received a bunch of flowers before I walked out the door with my new keys...Big thank you to this lovely family run business

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"AJ"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Central Cars in Leigh are a dreadful company. Fantastic salesman (and apparently genuine chap called Gary) who puts you at ease, then when you discover that your car is riddled with faults the friendliness ends. Ignored numerous emails and phone calls, when I visited in person Gary was nowhere to be found but his son 'Lee' appears and tries to tell me that I caused the faults! They also offer a full service which turns out to be an oil and filter change only. But this will be the least of your worries as the cars they sell if mine is anything to go by, will need re-building from scratch.

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"good dealership"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Central Cars were lovely they couldn't do enough to help me if I'm honest. All the paperwork was sorted and ready for me to sign, the car is running great, much faster than my previous car which they gave me a decent part ex price for. I'd happily recommend them.

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"Mr P"
1.6 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

SO, my review was taken off their Facebook page, after all who wants to read about the truth! I bought a car in October, told them about an issue with it in November, eventually got the car to them in January (People don't work at Christmas...) got it back in February and guess what - not fixed. The only explanation was its an old car..... well that how you sold it to me! Had enough! involved finance company now, probably trading standards and whoever else I can think of. This review will probably be deleted as well So by the way of an update, even after send a signed for letter and various emails Central Cars seem to think the silent treatment is their idea of customer service! So you have been warned - if you do buy form them, make sure the car is all ok!

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Anon in response to Mr P

Done the emails just sending recorded delivery now as advised by trading standards. Looks like a fight ahead!

"Xtrooortx"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I know you could say reviews are only wrote about bad experiences but here that's what I got after my diesel turbo packed up but now I am wiser for the experiences and it's not all bad there but it's more like buyer beware if you miss something its really only you who you can blame but here goes.The warranty is not worth the paper it wrote on so take that in mind when your discussing the price of the car. And research your car you want as they do not know of neglect to tell you if you have any problems or specs on the car you wish to know about.

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Dealership Information

Based in Leigh On Sea; Central Cars Ltd sell used cars 7 days a week throughout the Essex area. They have stock of popular makes including Vauxhall, Ford, BMW and Audi as well as finance and part exchange options on site too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3.2 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
1
Poor
2
Terrible
1

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Contact Information

Address

Central Cars Ltd Leigh
Arterial Road
Leigh On Sea
Essex
SS9 4DA

Get in touch

01702 520111
http://www.centralcarsuk.com

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Dealership Statistics

50%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
42%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Central Cars Ltd Leigh

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