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Very disappointed by the service all round . Not only ignored when I came to see a car as arranged but also no contact at all from the representative after he took my own car for a test drive but would not allow me to test the car I was interested in. Clearly more interested in dealing with another party. Then promised to get back to me with a valuation on my own car and have heard nothing back in almost a fortnight. Rep didn't even take my name and I'm sure took the number down incorrectly even though I said it twice. Complacent is not the word and I must confess I do feel rude. I certainly will not be using them
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One star is too high for this establishment. On first appearance Central Garage Galashiels appeared friendly and open however they were not honest about details of the car I bought from them in June. The official booklet was also misleading and they did not point this out. The car turned out to be totally unsuitable with many faults. They refused to acknowledge my customer rights under the Consumer Protection Acts and would do absolutely nothing to help. Simply didn't care. They also refused to call me back when I called every day for a week to discuss the situation. Also found out later that I was vastly overcharged for car. I traded in a good car and am left with a car I can't use and have lost thousands.
Reviewer has confirmed their email address
Bought my first decent car from this dealer. They couldn't have been nicer and were more than happy to add things to the package (warranty, car mats, road tax, etc) to ensure I was getting a good deal. Unfortunately, I encountered a small problem with my car after having it for a couple of months. This problem was through no fault of my own or the garage. However, the garage dropped everything to service and fix my car as quickly as possible and I had my car back in 24 hours, no questions asked! Always feared "being taken for a ride" by car dealers for being a young female but I could not fault this garage. Always so helpful and nice to work with. Would definitely recommend!
Central Garage Galashiels are an MG dealer In Galashiels.
They stock a wide range of quality used cars of all makes and are open seven days a week. They offer servicing and repair on site and have full finance facilities available with very competitive rates.
Located in Galashiels in the Scottish Borders they are just 30 minutes drive from Sheriffhall Roundabout on the Edinburgh City Bypass. They have the full range of new MG cars in stock and on request would be happy to demonstrate any vehicle in the Borders or Edinburgh and Lothian regions. They also stock a large selection of good quality used cars of all makes and are open 7 days a week. They have full MG service, parts and warranty facilities available on site.
They also provide Motability’s worry-free car lease packages for MG cars
Central Garage Galahiels also supply parts for Daihatsu.
Please give them a call on 01896 752080 if they can help.
Deals in: Cars
Central Garage Galashiels MG
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