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One star is too high for this establishment. On first appearance Central Garage Galashiels appeared friendly and open however they were not honest about details of the car I bought from them in June. The official booklet was also misleading and they did not point this out. The car turned out to be totally unsuitable with many faults. They refused to acknowledge my customer rights under the Consumer Protection Acts and would do absolutely nothing to help. Simply didn't care. They also refused to call me back when I called every day for a week to discuss the situation. Also found out later that I was vastly overcharged for car. I traded in a good car and am left with a car I can't use and have lost thousands.
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Bought my first decent car from this dealer. They couldn't have been nicer and were more than happy to add things to the package (warranty, car mats, road tax, etc) to ensure I was getting a good deal. Unfortunately, I encountered a small problem with my car after having it for a couple of months. This problem was through no fault of my own or the garage. However, the garage dropped everything to service and fix my car as quickly as possible and I had my car back in 24 hours, no questions asked! Always feared "being taken for a ride" by car dealers for being a young female but I could not fault this garage. Always so helpful and nice to work with. Would definitely recommend!
If you are looking for a Daihatsu in the Galashiels area of Scotland then it is likely that you will want to pay Central Garage Galashiels a visit. They are a stockist of new and used Daihatsu cars and also provide full parts and servicing for any model in the range.
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Central Garage Galashiels
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