30% Reviews
replied to
60% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


20 reviews from our car dealer reviews community
Leave a review for Central Motors

Click on the stars to start your review

20 reviews from our car dealer reviews community

Leave a review for Central Motors
Click on the stars to start your review
"Excellent purhase"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just wanted to say thank you for the excellent customer service I received buying my new car recently. Had a bad experience previously so was nervous about buying another car but the.2 guys there couldn't help me enough. wI'll be sending my friends and family over when they need a car and happy to spread the word

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Helpful! "
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went pretty perfectly at Central Cars, no issues popped up along the way which is good. The Honda was decent value for money and the guys there were helpful! I would recommend them!

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"2nd car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Now on our second car from central motors won't go anywhere else. Gave us a great price for our old car back as well over £300 more than other garages offered.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Not great! "
2.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience I had at Central Motors wasn't great really. The Ford wasn't ready when we went to pick it up, it was midway through being washed so we couldn't see the scratches until we got home. The overall service was pretty slow.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

Dale Perrins from Central Motors in response to Not great!

We will continue to wash vehicles before they are collected as a courtesy. If it took a little longer than you expected on this occasion I can only presume it was on a day that our salesman was there on his own.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Happy customer"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Citroen from Central Motors! The dealers were fantastic. The car was immaculate and I have had no issues at all and the car was very good price. The dealers were super helpful and I would happily recommend them.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Great choice and value "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed a diesel for my new job. Found a couple of cars on the net and was surprised how much choice for my price Range there was. Doing approx 200 miles a week in my new car and it drives lovely. Also got to say staff at Central Motors were polite and couldn't do enough to help me.

Respond to this review

+0 Found this review helpful
"Love the car many thanks "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a fiesta from Central Motors, didn't think I could get finance but they sorted it with a finance company they use, thanks a bunch central motors.

Respond to this review

+0 Found this review helpful
"Land Rover "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice genuine fellas at Central Motors, gave me a decent deal on my old car in px. Will be back when partner needs a new car.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Avoid! Avoid! Avoid!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Central Motors at all costs! I purchased what appeared to be a very good condition Freelander from Central Motors. The bodywork looked unmarked when we viewed the car. However this only lasted until we had a good down pour of rain! It transpired that the car was covered in deep scratches that had been filled with colour polish to hide them. This is a lesson to be learnt on viewing cars in future! However this isn't my main complaint with this garage. I have owned the vehicle for literally just over 2 months and the clutch failed 55 miles from home and I had to be recovered by the AA. I have done less than 2000 miles since buying the vehicle and don't really think this is acceptable. I had the 12 month warranty which is pretty worthless as the clutch isn't covered. So now I have to pay £780 to have this fixed. On top of this the brakes are squealing so it looks like they are due for replacement too! When I called Adam to see if there was any good will his attitude was rude and dismissive. He even tried to blame me for it! I've been driving since 1983 and NEVER had a clutch go on me! I hate leaving negative feedback and I'm a reasonable person. But please take it from me avoid this place at all costs! I will never deal with these people again. I would leave zero stars for Central Motors if possible.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful

Dale Perrins from Central Motors in response to Avoid! Avoid! Avoid!

Had customers car collected and a new clutch fitted free of charge for him. He has asked this site for this review to be removed as he is now very happy with the car and our service in getting this resolved for him.

Nick Drew in response to Avoid! Avoid! Avoid!

Dale has rectified the issue with my car and now I'm happy with the service I have received from him. It appears my grievances were never passed on to him. He contacted my and arranged recovery and quick repair of my vehicle at no cost to me. I have asked for my review to be removed but according to the terms and conditions of this website this is not possible. Hence this update.

"Do not buy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car we bought from Central Motors has at least 5 problems we have found so far, the "warranty" you get is worthless as you have to pay the garage to investigate the problems then argue with them whether it's covered by the warranty (like getting blood from a stone) the salesman is very arrogant, I can't believe we bought the car in the first place. AVOID!!!!

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

Dale Perrins from Central Motors in response to Do not buy

Hello can you please provide us with some details so we can contact you about this as we have no record of any complaint? Many thanks Dale Perrins Director.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Dealership Information

This dealership under its current name of Central Motors has ceased trading. Car Dealer Reviews recieved an email from this business owner, Dale Perrins notifying us that a new business with the name Central Motors Lye (Limited) will be opening from the same address, using the same phone number and having the same website address. 

Stourbridge based Central Motors was a family run and owned used car dealer but ceased trading on January, 1st, 2017.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews3.5 out of 5 stars — Rated Average
Excellent
11
Very Good
1
Average
2
Poor
2
Terrible
4

Add Review


Contact Information

Address

Central Motors
Stourbridge Road
Lye
Stourbridge
West Midlands
DY9 7DG

Get in touch

01384 895665
http://centralmotorslye.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

60%
Would recommend this dealer to family and friends
65%
Thought the dealer was knowledgeable and helpful
56%
Thought issues were resolved quickly and easily
30%
Percent of reviews responded to by this dealer

Are you the business owner?
Find out about improving your rating by Clicking here

Additional Information About Central Motors

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

Your business page on Car Dealer Reviews presents your business with the ideal opportunity to establish trust with your potential customers who are researching what people are saying about you.

Give your potential customers what they are looking for by working with Car Dealer Reviews who will collect reviews on your behalf. We offer a FREE trial to prove that we get results.

Find out more