28% Reviews
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60% Recommend
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28 reviews from our car dealer reviews community
Leave a review for Central Motors

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28 reviews from our car dealer reviews community

Leave a review for Central Motors
Click on the stars to start your review
"Great customer service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my lovely car from Dale at Central Motors. He was really helpful and friendly. Would highly recommend.

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"Peace of mind "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found the chap here very professional and helpful. Warranty and AA cover given free was reason I chose this dealer originally. Very pleased

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"Excellent service great communication "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After travelling over a 600mile round trip and 12hours the vehicle was as described, no issues, full mot , 12 months warranty and AA cover , home safely with no issues , would recommend if you want a quality car !

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"Perfect A+"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought for second time in two years from Adam and it’s been perfect every time. Car was ready to collect in two days. With 12 months MOT. The service and communication has been absolutely brilliant. Next time I will want a new car I’ll definitely go back to Central Motors. Thanks a lot.

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"NICE CHAPS.. REALLY EASY CAR PURCHASE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

JUST BROUGHT A VAUXHALL ZAFIRA VERY EASY TRANSACTION, HOPE TO DEAL WITH YOU AGAIN. 10 PLATE ZAFIRA

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"Value for money "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 3 cars from here over the last 10 years. Always best priced in the area and highly rate their service

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"Disgusted"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We saw a very nice 4x4 at this garage we went for a test drive in it we said we would like to have it we started to talk about the finance on it he took us into the office the manager took my name and phone number wile we was in office a guy can ame on to the forecourt the manger said to his partner can u go out to him and see if it is who l think it is then the manger told us l will sort the credit out for u but l can not do that credit for u over 36 months but now some one who will l will let u now by the end of the day if u got it then shook my hand when walking out of the office we noticed the that person had came on to the forecorts was looking at the car we had said we would like an hour and half later l had to go past the garage and l noticed that the car was not there l dident take much notice as l thought he had taken it of forecorts but unfortunately he had sold it the next morning l rang the garage and asked them about the car we wonted it was not the manger it was his parter he told me that thay was still waiting for my credit check so l said l not being funny with u but u have sold that car as soon as we came off the forecourt he denied this then then the next thing said to me when we have another car like it l will give u a ring also we was told that thay couldn't do credit on a 2005 car with 130 miles on the clock well if that's the case why have thay got the finance under each car I am aberslutley disgusted never go there again

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Dale Perrins from Central Motors in response to Disgusted

Mrs Stephens- As I explained to you on the phone, your application was sent over to our prime finance lender and instantly declined because the particular vehicle just exceeded their criteria for mileage and age (being 13 years old/130k miles). Please clarify this with them direct as I did get the impression that you didnt believe me. Once this had declined obviously we were entitled to continue to try and sell the car. I did say as a gesture of good will I would try to locate you a newer/lower mileage version which could be financed by our lender and sell it to you for the same price to make up for the inconvenience. I hope this clarifies the situation for you and I appoligise for your disappointment. Dale Perrins Director

"1st impressions A1. But felt let down."
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car looked amazing when collected. Well priced. Had 12 months mot but not given it upon collection. When purchased I was not informed about NINE advisorys. If I had I would not have purchased it. I bought it on 16 Feb 2018.Up to today. I have replaced front and rear brake disks and pads due to severe brake wear. Brake caliper. Seized on. N/s (outer cv joint worn.) Which when I phoned about he said how does he now that it wasn't me who damaged it by hitting a pot hole. (even though It was an advisory). But he was willing to rectify at his cost. Would not recommend and will not be using again. Did have a chance to take it to them but in and out of hospital at time. Last conversation. he said he was going to phone me back. But still waiting.2weeks ago.

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Dale Perrins from Central Motors in response to 1st impressions A1. But felt let down.

Hi Mark, Ive just checked back through our diary this car was booked in to have your concerns inspected and rectified but you cancelled and said you would call back to arrange a new date which you didnt do? The car was MOT tested in January just before it came to us by the previous owner. Our pre sale inspection didnt flag anything at all in urgent need of replacement however I would have liked to have been given the opportunity to have a look and help you with this. Please call me direct if theres anything I can do at this point to help. Dale Perrins Director

"Excellent purhase"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just wanted to say thank you for the excellent customer service I received buying my new car recently. Had a bad experience previously so was nervous about buying another car but the.2 guys there couldn't help me enough. wI'll be sending my friends and family over when they need a car and happy to spread the word

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"Helpful! "
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went pretty perfectly at Central Cars, no issues popped up along the way which is good. The Honda was decent value for money and the guys there were helpful! I would recommend them!

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Dealership Information

This dealership under its current name of Central Motors has ceased trading. Car Dealer Reviews recieved an email from this business owner, Dale Perrins notifying us that a new business with the name Central Motors Lye (Limited) will be opening from the same address, using the same phone number and having the same website address. 

Stourbridge based Central Motors was a family run and owned used car dealer but ceased trading on January, 1st, 2017.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews3.6 out of 5 stars — Rated Very Good
Excellent
17
Very Good
1
Average
2
Poor
4
Terrible
4

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Contact Information

Address

Central Motors
Stourbridge Road
Lye
Stourbridge
West Midlands
DY9 7DG

Get in touch

01384 895665
http://centralmotorslye.co.uk/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

60%
Would recommend this dealer to family and friends
67%
Thought the dealer was knowledgeable and helpful
57%
Thought issues were resolved quickly and easily
28%
Percent of reviews responded to by this dealer

Additional Information About Central Motors

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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VAT Number: XXXXXXXXXX


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