16% Reviews
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64% Recommend
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37 reviews from our car dealer reviews community
Leave a review for Central Park Car Sales

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37 reviews from our car dealer reviews community

Leave a review for Central Park Car Sales
Click on the stars to start your review
"A pleasure to deal with..."
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I traded my Golf GTI 35 for an Alfa Brera. Strange decision you might say but Martin at Central Park Car Sales offered a fair exchange with money my way. I drove from Perthshire slightly worried that it may be a wasted journey. The Alfa was as described, it needed a few items sorted out but I was aware of them and factored it into the overall deal. My Golf wasn't showroom condition and Martin didn't try to bargain me down or renege on the deal we'd struck over the phone. I had an extensive test drive with absolutely no pressure to make a decision. In fact, quite the opposite, Martin listened as I hummed and hawed about whether or not I should swap in my Golf. Decision made and the transaction was simple, Martin transferred funds to my account immediately, filled out all the paperwork, provided insurance, RFL and a 5 star warranty with an independent warranty company. (The Alfa is a 12 year old car!) I suspect the poor reviews you may read are more about how the customer approaches Martin with issues. I also believe customers need to make their own thorough checks to cars they are buying, I have seen main dealers selling cars well below an acceptable standard but customers take comfort from the fact they are paying a hefty price tag. I have no hesitation in recommending Central Park Car Sales. Read the paperwork, document what you need attended to and don't take delivery until the car is as you want it...the same applies to buying a car from any dealer. Thanks to Martin, my Alfa is a pleasure to own and the transaction itself was a pleasure. (Didn't get to see your Fiat Coupe though!)

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"Really bad service"
1 out of 5 stars See
Dealer's knowledgeable
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Purchased a car from Central Park Car Sales with several faults. Long story but within rights to return car for a refund within 30 days, dealer refused. See you in court.

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+1 Found this review helpful
"Faulty car"
1 out of 5 stars See
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I ve brought VW car from Central Park Car Sales on 27/12/2017 with electric windows problem that the dealer was supposed to fix before giving me the car as he promised and for that problem I had to take the car to the garage 3 time to be fixed One week afer buying the car I ve noticed 2 more problems clutch steaks to floor not going back up, And car struggle to start, Because of each problem I had to take the car at least 4 times to the garagevfor each fault but no one was able to diagnose the problems by the end of the 3rd month( 3 months warranty) that's why dealer gave me extra 6 moths warranty for that fault and finally the dealer's recommended garage has advised me to go to VW because only VW can fix the car, Dealer agreed for me to go to VW to fix the car but after he knew the bill £530 he refused to pay for that fault which was in the car from first day I bought it, Now and in total I ve visited the garages nearly 12 times plus 2 full days at VW because of those 3 fault,

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+1 Found this review helpful
"Great service - very helpful"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

I purchased a citroen DS3 from Central Park Car Sales in beginning of May. We noticed a few things were not working on it when we got it home. We called the showroom explained to them what wasnt working and they booked the car in to be repaired the following week, no ifs no buts. It has been fixed today and we are really happy with how this has gone, so smooth , no arguments., A complete stress free pleasure in doing business with them! Would highly recommend.

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"AVOID "
1.6 out of 5 stars See
Dealer's knowledgeable
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AVOID AT ALL COST! bought a car from this dealer a while back, and i have to agree with the other reviewer where it was said they only do quick fixes just to sell their cars. heres what i had to do on mine so far which has costed me more than £700r: NEW Flywheel NEW Clutch, and Caliper Save your time, save your money and most importantly save the hassle. You have been warned, avoid this dealer at all costs! Wouldn't recommend anyone buying from Central Park Car Sales. A lot of money spent.

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+3 Found this review helpful
"Happy customer"
5 out of 5 stars See
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From start to finish, everything was so smooth and stress free. The car is fantastic, the staff are very friendly and helpful.They offered next mot for free and supplied good warranty. Would highly recommend buying a car from Central Park Car Sales.

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"Faulty Car"
1 out of 5 stars See
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I was sold a car that with a brand new MOT and 6 month Warranty. After driving the car i realised there was a problem with the brakes. After taking the car to my local trusted garage, they told me i had to replace a caliper and all my pads and disks where in a terrible state and needed replacing all round. As the warranty did not cover this i had to have these replaced. How it passed an MOT is beyond me. A few week later slight play in the gear box got gradually worse and selecting first and reverse became difficult. I was then told by the local garage that the bearings were knackered and would need a rebuild and also a new clutch. The clutch was not covered again by the warranty and after months of chasing for the gear box they finally authorised the repair. Now the repairs have been done the warranty will not pay the garage as they have gone into administration. In all this the car dealer does not want anything to do with it and will not accept any responsibility. Avoid at all cost. ££££ out of pocket.

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+5 Found this review helpful

Staff from Central Park Car Sales in response to Faulty Car

Hi. For all customers reading this post. Customer had over 30% left on his brakes wich isn't a mot failure, however he forgot and I paid for both front and rear discs and pads on the same day as a gesture of goodwill. He then reported the gearbox problem 5 months after the sale. Well done. Full of lies.

"Steve"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased an SLK for my wife from Martin. On the test drives we identified two small issues and when we sat down to negotiate with Martin in addition to the competetive trade-in and price, he agreed to cover the cost of the two issues. My wife continues to be delighted with the car and we would not hesitate to recommend Central Park Car Sales

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+1 Found this review helpful
"An"
5 out of 5 stars See
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Highly recommened ! :) I bought a Vw passat cc and I'm over the moon with this car! Great service , Sebastian was very proffesional and helpfull. Car is beautiful and clean. 10/10 Thank You and I will definetly buy a new car from you in a future

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"Bumblebee"
1.8 out of 5 stars See
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If only I had researched more about this dealer, I would have avoided a LOT of trouble and saved a LOT of money! I bought a Citroen Grand C4 Picasso from them and had nothing but trouble! First the battery died and they diagnosed that the car needed a new battery replacement. We were surprised, to say the least, to find out we had to pay for it, as it was still under the warranty. But Mr Thomas said our contract stated the battery wasn't covered. We paid the £70 to replace the battery, but only for a few weeks later the Turbo Charger blew! We thought this would be sorted, but when we had an RAC garage tow the car and check it they said RAC wouldn't cover the repair, as it was a fault that was there before we bought the car. We were charged £141 by the garage to send the parts to an independent garage to be checked and diagnosed. We contacted Mr Thomas once more and told him that under the Consumer Rights 2015 he had to repair the fault, since we had the car for less then 6 months and this is a major fault. After much reluctance he agreed to tow the car back to his garage and repair the car free of charge, since this was the law. Then we phone Mr Thomas today to find out when we'll get our car back and he informs us we won't get our car back unless we cough up another £250! I couldn't believe my ears! £3000 for the car purchase £70 for a battery replacement £141 for the Turbo Charger inspection And now Mr Tomasz wants another £250 for a problem that was there before purchase? Needless to say I have got in touch with Trading Standards and will be pursuing the matter further, as I have been ripped off. If I could give one piece of advice it would be STAY AWAY! It will cost you a lot of money and cause you far too many headaches!

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+3 Found this review helpful

Central Park from Central Park Car Sales in response to Bumblebee

Hello. Customer bought high mileage car in beginning of May with 3 months warranty.Over 2 months he called our office to report a problem.The car won't start.Garage fund drained battery.We paid for labor and customer paid for the battery( wear and tear item not under any warranties and clearly was good for 2 months so impossible to sell it with faulty battery). After over 4 months he reported turbo fault.We have vehicle recovered to our contracted garage and they fund faulty turbo( typical for 1.6 hdi engines please check owners forums) Customer saying the fault was present 4 months ago when he bought a vehicle( not true vehicle won't be able to drive for 4 months with faulty turbocharger) The estimates is for over 1150 pounds and we are still Happy to cover £900 even if is out of the warranty.We only asked customer to cover £250 to prevent this in future( remove oil sump clean it and refitted with new gasket,new injector washers,new oil and filter and vehicle recovery) This items are not covered even by independent warranty companies.Customer accepted our offer and we carried out with the repair.Day after his wife called our office saying they wont pay any penny for it.Then we suggested to meet in trading standard office to resolve the problem.In our opinion we are more the fair to cover £900 for fault classed as a wear and tear and after the warranty period.We have to meet in court to resole this problem.We always pay maximum attention to help our customers to resolve problems but sometimes is no other option then court hearing.

Luciana in response to Bumblebee

The response from Mr Tomasz is quite laughable. When the car was taken for diagnoses it was found that not only the Turbo was ruined, but also it had been replaced very recently and with a non-genuine part. In other words, it was replaced with a Turbo that wasn't made for the type or model of the car. The Turbo Charger wasn't the only thing wrong with it. The list of faults is lengthy, but Mr Sebastian Jeziorko accuses me of causing all faults in the 4 months I had the car. RAC took photos which they have on file. Mr Tomasz somehow thinks he was doing us a favour by fixing the car for free, but he ignores Consumer Legislation ( Consumer Rights Act 2015), which clearly states that we are entitled to a repair if the goods are faulty, not as described, not fit for purpose. If I knew the Turbo Charger had been poorly replaced recently, I wouldn't have purchased the car. Maybe not as surprising is the fact that Mr Sebastian Tomasz is much more polite and word measured here than he is on the phone. Phoned me IN MY OWN HOME this morning, very angry to inform me that he had READ MY REVIEW HERE and he would NO LONGER FIX THE CAR. So I arrange a tow truck to get the car back to ours. If you do trade with Mr Sebastian Tomasz BEWARE! HE IS NOT FOND OF BAD REVIEWS and COSTUMER SERVICE IS NOT HIS FORTE! P.S: He was once director of another car sales company called Cars Evolution which was dissolved not long ago, so I'm guessing his poor approach to his customers is long standing. TRADING STANDARDS are on your trail. Enough said.

Luciana in response to Bumblebee

Mr. Sebastian Tomasz had agreed last week to tow our car back to his garage free of charge (this is our right under the Consumer Rights Act 2015), but changed his mind the following week (already in posession of our car), saying we would have to pay £250 out of our own pocket. I wrote a review here about my consumer experience with his \so-called-company\" and got a very angry phone call this morning informing me he would no longer fix my car because of the bad review I left here. We decided to arrange for a tow truck to collect our car and I have to say best decision we've made so far since buying the car from Central Park Car Sales/ Evolution Cars N W LTD. Customer service rates very low with this guy. The RAC told us the car had the Turbo Charger changed recently but the replacement was not a genuine part and the car had at least 7 more faulty parts in it. Quick fix for a quick sale. And yet when the car was being advertised there wasn't ONE mention of it. I remember the ad said great things like \"excellent condition\"and \"first person to view will buy\". Mr Tomasz accuses us of causing of causing all this damage over the 4 month period we had the car. Customer Service is not their forte. Once again I repeat: STAY AWAY FROM THIS DEALER. I wish someone had warned me before I wasted so much money and time."

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Dealership Information

Covering the Manchester area; Central Park Car Sales are based in Moston. They have a stocklist that contains popular makes and models to choose from which includes; Toyota, Audi and Renault cars.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Used Car Sales
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Ratings
37 reviews3.7 out of 5 stars — Rated Very Good
Excellent
24
Very Good
0
Average
0
Poor
4
Terrible
9

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Contact Information

Address

Central Park Car Sales
Tulketh Industrial Estate
Manchester
Lancashire
M40 9LY

Get in touch

0161 2051625
http://www.centralparkcarsales.co.uk

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Dealership Statistics

64%
Would recommend this dealer to family and friends
16%
Percent of reviews responded to by this dealer

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