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3 reviews from our car dealer reviews community
Leave a review for Chandlers Brighton BMW

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3 reviews from our car dealer reviews community

Leave a review for Chandlers Brighton BMW
Click on the stars to start your review
"A very bad experience!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bad experience at Chandlers BMW in Brighton unfortunately. The underlying issue? A very bad sales rep! Driving over 350 miles to view a car that was not worth the trip. The car was clearly not taken care of (internally), but such details were hidden, even though the sales rep knew how far we were travelling. To make the best of the sad situation, we thought lets take the car for a test drive - the drive quality may outweigh the cosmetics we thought - unfortunately it didn't. To top it all up the sales rep had a stinking attitude - a really stinking attitude.

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"Worst auto body Chandlers BMW"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I picked up my car the original damage had been repaired but in the process substantially more damage was caused to the strap above and below the bumper. The next day, after I had to chase them up, it was agreed that something went very wrong and Chandlers agreed to pick up the car to fix the damage they caused. In the end they had my car over a week in total, and caused again more damage, having to order in more parts, delaying the return of my vehicle. I must say that I would be very reluctant to return my vehicle to their shop in the future.

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"lost customer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot believe the lack of communication i received from the salesman at Chandlers Brighton BMW when I inquired about a car that was on the website. He wasn't sure they had it, took my number and said he would call back but he never did. Subsequently I called another BMW dealership and guess what, I bought their car instead. Surely this must go down as the worse customer service ever. Maybe he didn't want to sell a car that day. I would welcome some sort of explanation as my new car might be serviced by chandlers as they are my local dealer but then again maybe i cant be bothered either.

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Dealership Information

Chandlers Brighton BMW is an Franchise dealership that is based in Brighton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
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3 reviews1 out of 5 stars — Rated Terrible
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Contact Information

Address

Chandlers Brighton BMW
BMW House Victoria Road
Brighton
East Sussex
BN41 1YH

Get in touch

01273 423312
http://www.chandlersbrightonbmw.co.uk

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Additional Information About Chandlers Brighton BMW

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