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Happy to take your money and then wash their hands of you after selling you a faulty vehicle. It’s no wonder Kia stripped them of their dealerships. Avoid at all costs!!!
Appalling service from Warrington Kia Garage. My Grandad went for an MOT, he asked them to look at his wing mirrors to which they said they don’t have the tools despite it being a garage. He waited 7 hours in the garage for his car and when he was able to drive his car home he noticed over £10 was stolen from his car. Absolutely disgusting and we will not be returning
Anna took me through the process and didn't just find a car that I'm really pleased with but took any stress associated with buying a new car completely out of it. A joy to deal with!
Service completed in timely manner & all now running smoothly - very happy with service. No complaints.
Reviewer has confirmed their email address
Service for my car very good Sophie Thomas kept me informed really helpful
Reviewer has confirmed their email address
Fabulous friendly staff, nothing was too much trouble! Especially John Loyd, friendly, extremely helpful and approachable at all times,I will definitely be asking for his help and advice in the future if buying a new car. Couldn’t recommend the company or John more!
Reviewer has confirmed their email address
On 05/07/2022, I put £500 on a deposit for a pre order for a Kia Soul 2023 at Chapelhouse Warrington Kia. It was so I could be one of the first to order a 2023 Kia Soul that was out in USA but not U.K.. I I started to have second thoughts when the biggest dealership [owned by Kia] in nearby Bolton said that they would not start a pre order list for a car where there were absolutely no details from Kia. To cut a long story short I started phoning the dealership in Warrington on a regular basis [5 calls] a few weeks back and the customer service receptionists were always delightful — but the salesman concerned is either not available or on holiday. I never got a call back until last Thursday on 11/08/2022, when I was told that it would definitely would arrive by bank transfer. It is now the following Monday PM and there is still no sign. I have got the evidence of the bank transfer but it was by debit card. I will now use my bank or Resolver if it does not arrive tomorrow
Reviewer has confirmed their email address
After buying a used Suzuki Ignis in October 21 and being promised that the car had an mcp check and had just been serviced, we were contacted in December by Suzuki to say a service was due! We had to have the brakes adjusted when we returned home. Also, we had to have the car serviced. This garage is not trustworthy and will say anything to get a sale. We also left without the car manual and Service Record booklet as they couldn't find them. They said they would post them. It took over 3 months of trying to contact them to get these items. It is more than difficult to contact them via phone calls or emails and when you do make contact, they take no action. There is no after sales service until you dedicatedly pursue them. I would give them zero stars in each category if it were possible.
Have bought five cars from Chapelhouse Warrington in the last few years. (Mainly dealt with Paul) Have received excellent service each time and cannot praise them enough. My Kia Souls were great but my two Sportages even better and I now have a Sorento with seven seats.
Showed interest in sale at Chapelhouse Warrington with a 'response' on Sun 24/09 . gave details of proposed Trade-In, explaining that Warrington was too far. An erstwhile Company would transfer vehicle of interest more locally to Preston outlet, or arrange demo at my Blackpool address, then able to view my exchange vehicle. To date: Wed 11pm - profound SILENCE. LAZY, LAZY, LAZY. YOU ASK FOR RATINGS : 1. NOT. 2 & 3 UNKNOWN, due to inertia.
Reviewer has confirmed their email address
Chapelhouse Kia Warrington is an Franchise dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Chapelhouse Kia Warrington
Milner Street
Warrington
Warrington
WA5 1AD
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