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6 reviews from our car dealer reviews community
Leave a review for Chapmans Autocentre
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Chapmans Autocentre
Leave a review
"Outstanding car MOT and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience at Chapman’s autocentre for my car's MOT and service was nothing short of outstanding. I highly recommend their services to anyone in need of a car service and MOT as the workers were kind, diligent and professional. At first we were reluctant to use this autocentre after reading a negative feedback online however after discussing our concerns with the manager, we were quickly put at ease as our concerns were addressed in a professional and comprehensive manner and we felt confident leaving the car in their hands. After enquiring about an air condition system bad smell, we were not only given details about a cleaning product and how to use it but they gave us the product free of charge. Will definitely be getting MOT and service done there again next year.

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"400 mile "test drive""
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AVOID AVOID *** Avoid Chapmans Autocentre (Bayton Rd, Exhall, Coventry) at all costs *** Is it acceptable for the garage owner Dan to 'test drive' my car over 400 miles, including to Manchester and back? No!!! Absolutely not!! (I have evidence of mileage from when car was towed to garage and mileage on car when collected). Although he admitted to driving it to manchester, When questioned why he drove it so far, all he could reply with is "why would he want to drive my car out of choice when he has a lovely BMW with a great sound system". Good for you big man. After paying him £700, he also wished that my car broke down on the way home! Absolutely disgusting, dishonest service from day one.

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"Buy elsewhere!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Chapman's and it broke shortly after. They then picked it up to repair and decided to take it out for a 1am joyride the wrong way down a bus lane which meant I got a fine notice through from the local council. The car then broke down again a few weeks later and (despite still being under warranty) they refused to pay out in full. Do yourself a favour and buy from a different company!

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"5* highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing customer service 5* nothing too much trouble communication is brilliant. I can 100% recommend.

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"I do not recommend this service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bad experience with this Auto center

"very helpful cant fault it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dan was able to fix my wheel bearing at very short notice was just before closing time and he went the extra mile and was willing to stay and sort out my van. very friendly and am very happy with the service thanks a lot. definitely be going there from now on and recommending to others.

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Dealership Information

Chapmans Autocentre is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Chapmans Autocentre
    Bayton Road Industrial Estate Unit 6A Brindley Road
    Coventry
    Warwickshire
    CV7 9EP

    Get in touch

    024 7636 5770
    http://www.chapmansautocentres.co.uk

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Chapmans Autocentre

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