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20 reviews from our car dealer reviews community
Leave a review for Chariots Specialist Cars
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20 reviews from our car dealer reviews community

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"Issues with car i bought"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes AMG from then, from the start i had issues with the Drivers seat, also Issue with the driving of the vehicle not being say, they had the vehicle back many times this went on for six months they kept saying there was nothing wrong with it. I asked them to let Mercedes Dealership to look at it, they told me to take it to Mercedes. When i told Chariots it was a cost of £127 for it to be booked in they said bring it back we will have another look. In the end i paid it myself to find out what was wrong with the car, they came back saying it was the gearbox and clutch needs replacing. I gave the report to them and they told me there isn't anything wrong with the car i said they aren't doing anything else. In the end i had to go to the finance people to deal with it. I would not recommend chariots of Kettering to anyone. If i could of left zero stars i would of done.

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"Very POOR customer service "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you must buy from them make sure you cross check everything Let’s just say I wouldn’t recommend them to anyone

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+1 Found this review helpful
"A Review From The Truth Telling Critic "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chariot Specialist Cars were very unprofessional, unprepared and sloppy for a potential new candidate's interview. On the day it took place, I was dressed my finest interview attire, had a makeover, organised a business portfolio to exemplify my years of experience in the many different and versatile working environments I'd been part of throughout the course of my career. I also thought to assemble some notes and in-depth knowledge I'd accumulated about the company, it's reputation, impact on the general public, reviews from other professional critics and ability to demonstrate adequate customer support, when doing my research. It was just a little thinking outside the box intuition, to show I cared about the job position I was applying for, and the outcome was less than satisfactory, to put it mildly. To put it bluntly, the treatment I received for trying to appear presentable and proactive was about as constructive and as well-received as finding out that a member of the public service order i.e. a police officer of the law, was responsible for the sudden disappearance and brutal first-degree murder of an innocent pedestrian. I travelled over to the company, arriving thirty minutes before my interview was ready to begin. I introduced myself to the receptionist, who offered me a seat and a hot beverage. Just as my hopes were starting to rise, thinking I'd found a very kind and accommodating colleague to work beside, as the vacancy I was intending to fill was for a front desk receptionist part time, things began to go wrong. I asked if I may be excused to quickly powder my nose before the interview commenced. The current receptionist pointed me in the direction of the facilities and off I went. When I came back, I was very disappointed to find out that the woman conducting my interview, was already downstairs and started to berate me for "wandering off" when she was expecting our session to take place and questioned why I'd "helped myself" to a beverage that were only meant for staff members, never taking into consideration that I'd arrived half an hour early or simply been offered a hot drink by the considerate receptionist. During the interview in the upstairs boardroom, not only did I detect hints of uncertainty as to what questions she wanted to ask me and what the company was looking for in a new employee, but also I sensed an element of arrogance because of the way she'd keep on dodging the idea of me providing the answers, formally and diplomatically. And when I did refer to my binder, she scrunched up her face and rolled her eyes, thinking I wouldn't notice. After the interview was over, I left feeling like a huge weight of tension had just dropped off my shoulders. I didn't want to discredit my gut instinct that this opportunity wouldn't work out, but I felt somewhat optimistic about the decision making process based on how calm and composed I managed to stay during the rude manner I'd just had the misfortune to experience. 12 days later, I receive an email from the same member of the management team, stating that I'd been unsuccessful on this particular occasion and that they will not be taking my application any further. Outraged, I rang up the same lady and questioned her as to why I wasn't shortlisted for the position, as she hadn't elaborated with any critical feedback as to why I wasn't suitable enough, and she said it was because when she asked me the question of what I knew about the company, I had simply responded that I didn't know a thing. I would therefore not recommend anyone to work for, or with Chariots Specialist Cars, as they clearly don't appreciate dedicated and diligent workers. The constructive feedback that I asked for was clearly more than just utter nonsense, but completely made up on the spot to cover her own back. As mentioned above, my professional business portfolio I'd put together containing my resume, cover letter, a screenshot print out of my LinkedIn account, and other valuable documentations that would make for a sturdy interview, complemented with many important skills and valid qualifications were enlisted. My favourite part of designing the binder's contents was when I created the index section, summarising the requirements needed. While trying to sell myself with a prolific status, I would refer to this section every time an example of these noble qualities was expected to be explained in greater detail. When I was polite, interpersonal, proactive, diligent, professional, problem solving, innovative, revolutionary, a good communicator, a co-operative team leader and a general credit to the business corporation, followed by an example. All the information I needed, or was intending to present, was broken down into categories, cross referenced to provide more relevant information on another page, and finally colour coded to correspond faithfully with the appropriate workplaces in which the right knowledge was obtained. Safe to say, I think I'm a woman who is more than capable of doing her homework. By the description of this review alone, I would describe the individual to be very well-spoken, organised, put-together, very driven, determined, focused, strong-minded, savvy and so independent. And that is the exact kind of leverage the career industry needs these days to stop people getting treated like total pushovers! REMEMBER TO ALWAYS THINK TWICE!!!!

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"Purchased audi s1. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today our new audi s1 has been delivered on time in tip top condition as described 👌, all the staff we have dealt with have been very efficient and affective I would definitely buy again from chariots of Kettering, thank you to all the staff, kind regards Graham Hardy,

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"The BEST Dealer Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For the last 7 years I have been a customer of Chariots and have to say that I will no longer visit any other dealer. The absolute BEST customer service where staff go the extra mile to give satisfaction. Having bought 8 cars from them, Franco & Liam have never failed to keep me happy. Peter (service manager) has also gone way over the call of duty for me recently for which I am sincerely grateful. Thank you guys!

"Disgruntled customer "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At 9.04am I called chariots and spoke to franco about a audi advertised. Firstly I asked if the car was available, it was. Secondly I asked would the car b available for free delivery ( as advertised in bold letters due to coronavirus) as I come from Glasgow, again it was. I stated I was interested in the car and would like to leave a deposit, franco told me they weren't taking a deposit on this car, cause it was no guarantee I would take the car and others were interested. So I agreed with franco I'd go ahead with the deal and I'd go get money sorted. Franco asked if I'd a trade in, which I did, but was intending to do private. He said he could get me a price, so we agreed on the deal. This took less than 10 mins. A half hour later I recieved call to get my details for the delivery of the car. A hour later after making a 15 mile round trip to 2 banks and transferring money to different accounts I phoned chariots to find out best way of paying for it. I was put onto Liam. He then informs me that it would b £599 for the car to b delivered and I'd to pay for it. I told him this was not what was advertised or agreed by franco and myself, and I was in the bank, I'd phone him back shortly. 20 mins later once home and checked what was advertised, I phoned Liam back. He then informs me he has just took a deposit 15mins ago from someone local and the car was sold, subject to finance. He finished off by saying he would phone me by end of day regardless to let me know if the vehicle was bought, and I'm still waiting. As far as customer service and the experience I've incurred I thought practices like this ended back in the 70s, I was under the impression I had agreed to purchase this car verbally with franco, and I was under the impression that a verbal agreement in uk law was law. I've been left disgusted with this whole episode , I didn't think a supposed reputable dealership would stoop to underhand strokes for the sake of a few quid, I was wrong.

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+4 Found this review helpful
"The worst car dealer in England"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ATTENTION EVERYONE!!!!!!!!!!!!!! Chariots Specialist Cars is the worst car dealer in England. Dodgy Car Dealer. Check their ex worker review and you will find out more. The story. I bought an Audi A6 2012 CVT Automatic The gearbox had issues within the first Month a computer report was printed by their own workshop showed the gearbox Malfunction I asked the Managing director Santoro to sort it the issue he assured me don't worry but nothing happened. The Malfunctions error kept coming for 9 month long Till totally stopped driving The had other issues along the way such a suspension control arm I called them recent to do something regarding the gearbox said they will not do anything as I have literally passed the miles stated on their Mickey mouse warranty. Consumer rights Act 2015 The Act states the car must be “of a satisfactory quality”, “fit for purpose” and “as described”. (For a used car, “satisfactory quality” The car has been giving errors since the first day! I will take legal action STAY AWAY

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+3 Found this review helpful

Franco Santoro from Chariots Specialist Cars in response to The worst car dealer in England

Hi Mido, Could you please amend the review as per the google one that you have uploaded, I would really appreciate you doing this for us. Regards, Franco.

"Great sale experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put my BMW 335D for sale in the Auto Trader. I took 100 plus calls in the first 4days with many dealers making insulting offers on my car. On the 5th day I spoke to Nick who came across as pleasant jovial dealer and he asked me what I would be happy to sell the car for. I gave my answer and Nick never tried to haggle he instantly put a deposit on the car 2days later picked the car up after paying the agreed price. Later in the day Nick got in touch to thank me for the sale which I thought was a nice personal touch in this day and age when most communication is done through email etc. Thanks Chariots Specialist Cars it was a pleasure doing business with you.

"Unprofessional...Disgusting"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor service from Chariots Specialist Cars. Never admit their fault. They think they are the only genuine car dealer and their mechanic are better than actual manufacturers mechanic. took my car to repair under the warranty but did not do nothing also unable to provide any evidence what work has been carried out. called me and only gave me 2 hours notice that delivery driver is on his way to drop my car off and pick up the hire car. I had cancelled all my important meeting and rushed home. My car came dirty inside out. Alloys were damage also scratched on passengers side door. And refuse to take liability. Advised me those damage was pre-existed but when they have picked up car in the first place delivery driver didn't put any pre-existing damage on the paperwork. I wouldn't give any STAR if possible. Really poor service . Please avoid CHARIOTS at any cost. On 11 October 2018 Nick from CHARIOTS called me to threatened me with LAW SUIT. Absolute Disgrace. If CHARIOTS can't provide good service to customer don't expect good review. Also DON'T THREAT customer with LAW SUIT. Again I have received 12 calls today 25 October 2018 from CHARIOTS keep threatened me to remove my review. Or I will face the consequences. Real unprofessional.

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+3 Found this review helpful
"Purchased a 64 plate Hyundai Santa Fe "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found chariot cars Kettering helpful curtiouse And willing to go that extra mile to make your purchase something special and also a big thank you to Luke Crawley for his professionalism from day one of the purchase 10/10 lads.

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Dealership Information

At Chariots Specialist Cars you will find a whole host of classic cars and motorbikes to choose from. They have some of the most sought after names in stock including Jaguar and some more modern models too such as Toyota and BMW. They are also able to provide on site service and repairs in order to keep your car running at its best. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews3.5 out of 5 stars — Rated Average
Excellent
12
Very Good
0
Average
0
Poor
4
Terrible
4

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  • Contact Information

    Address

    Chariots Specialist Cars
    Kettering Venture Park 2260 Kettering Parkway
    Kettering
    Northamptonshire
    NN15 6XE

    Get in touch

    01536 417 000
    http://www.chariotsspecialistcars.com

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Chariots Specialist Cars

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