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18 reviews from our car dealer reviews community
Leave a review for Chichester Cars
Leave a review

18 reviews from our car dealer reviews community

Leave a review for Chichester Cars
Leave a review
"Chichester Cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience of Chichester Cars has been very good indeed. They have acted with integrity and politeness. The car I bought was to a very good standard both mechanically and bodily. I have no hesitation in recommending them to other people. gmt

"Mozzyandy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Chichester Cars and the service i got was second to none. The car was as described and i found that they were not pushy at all about buying it. When i picked the car up it had been cleaned by a valet company and was as new which i was very pleased with and did not expect for the price i had paid for the car. If your looking to buy a car i would recommend this company to anyone

"Tony"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thought the whole experience was so straightforward relaxed and easy. I have been looking for an E Class Mercedes for a little while and have been to a lot of garages where they seem more interested in asking stupid questions and filling out obscure forms than selling cars. I have been asked questions like \what are your hobbies\" and \"do you own a dog\". I was told by a salesman at one garage that he couldn't show me the car until I had answered all his questions. Not so at Chichester Cars in Bosham. The didn't want my life story and I bought the car within half an hour. They agreed to service and mot the car and I picked it up 2 days later. What a breath of fresh air. Even when I had a small issue with an electric window fuse 6 weeks later they were more than happy to help and fixed it promptly under warranty. Great service thoroughly recommend."

"Mike"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car through Chichester Cars before Christmas. Pre and Post sales experience was excellent. The car was exactly as described, and everyone I spoke to was very helpful, friendly and knowledgeable. I would recommend them.

"Louise"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Railroaded into buying a vehicle, which when we got it home the engine constantly died. We were told by Stephen there was nothing wrong with it, it probably just had damp plugs. Took the car to a local garage that we trust and after much tooing and froing, Stephen agreed to pay for the repairs to the vehicle, but nothing worked. He completely refused to accept the vehicle back and give us a refund then refused to take my calls or any attempts to contact him. If I did manage to get hold of him, he was incredibly rude and slammed the phone down. We ended up getting rid of the car two months after purchase and making a huge loss in the process. Diabolical service.

Stephen Jones from Chichester Cars in response to Louise

Thank you for your post, however we do not recognise these circumstances as ourselves. Please may we ask for a name or registration number? As if this is legitimate we would like to address your concerns immediately. Thank you. Chichester Cars

"Jo and Chris legg"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5* service we brought a skoda Octavia from here a few weeks ago and it was services and valeted before we collected...excellent customer relations from Lucy...would reccommend to family's..we love our family car..it's great..thanks again x

"Maurice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a refreshing change to find helpful, nice car salesmen, especially Bob at Chichester Cars. They helped us out of a spot of bother, would recommend them to anyone.

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"Yogi Bear"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID! Extremely dishonest and aggressive sales tactics. Attempted to steal £500. We visited Chichester Cars to view a used vehicle we were interested in, described as in excellent condition, however when we inspected it, it was dirty and smelly, with numerous cosmetic and functional flaws, and requiring a manufacturer service. The salesman promised to have all the issues corrected within a week on the basis that we sign and leave a deposit, which we did as we needed a car quickly. They promised verbally and in writing that the deposit was fully refundable if we were not satisfied that they had rectified the problems. A week and many phonecalls later, the problems still had not been sorted out, so we requested the return of our deposit as promised. The salesman became extremely pushy and argumentative with me and other members of my family and flatly refused to refund our £500 despite having promised this, raising his voice and claiming that we had signed a binding contract to buy the car. Clearly this salesman used very underhand and pushy sales tactics, lying to us about the deposit being refundable in order to get us to sign, and then stealing our £500 from us when we took him at his word. We felt extremely pressured by this dishonest salesman, and were threatened by his demeanour when we requested a refund of our deposit, as he had promised. We had to seek legal advice and requested a credit card chargeback to get the money back. The bank agreed immediately that Chichester Cars had no right to keep our money. I'd like to take this opportunity to warn others to be very wary of promises made by the very pushy sales staff at Chichester Cars, particularly a salesman called Stephen Jones, who was particularly pushy and aggressive. Based on our experiences I'd strongly warn others to steer clear of this dealership, and certainly avoid paying over any money as a deposit. We were extremely careful to get it agreed verbally and in writing that the deposit was refundable but they still attempted to steal this money from us. BEWARE!

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Dealership Information

Chichester Cars is an Independent dealership that is based in Chichester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
18 reviews3.7 out of 5 stars — Rated Very Good
Excellent
12
Very Good
0
Average
0
Poor
3
Terrible
3

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  • Contact Information

    Address

    Chichester Cars
    Delling Lane
    Chichester
    West Sussex
    PO18 8NN

    Get in touch

    01243 575999
    http://www.chichestercars.co.uk

    Opening times

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Chichester Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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