I paid a deposit and agreed to have a Navara truck delivered as I was unable to drive due to a back problem. I asked a range of questions regarding the condition of the vehicle and got assurances that they look over all their vehicles prior to sale and that 'all was good to go'. Even when the vehicle was delivered and I raised concerns, They were quick to agree to how they would resolve the matter if it turned out to be an issue. Needless to say it was and issue, even though they assured me he drove the vehicle the same morning and all was working. WRONG! With 3 separate problems it could not possibly have worked in the morning! The great shock came when I had the vehicle serviced. The chassis has a large rust hole in it and 2 garages confirmed the truck was definitely unroadworthy. All my contacts with them in the past 1.5 months came to nothing. A single email that promised to respond to me two days later didn't happen. If you want to buy from these guys, have the car checked out before you do because they have not qualms about their dishonesty. My total repair bill will be 60% of the purchase price! If only I had seen this site before I would never have bought from them. I should have known better.

We did a part exchange and the service provided was incredibly smooth and quick. Very happy with our purchase. The car is just what we wanted and as advertised. Thank you James for all you help for making the process easy. Lexus NX 300h Linda

I ignored the bad reviews and bought a car from them!!! Don’t do what I did I regret it so much they are the rudest arrogant people who simply ignore you once they have the money Absolutely apauling. I’m not entirely sure where the 5 star rating comes from on auto trader as everywhere else online carries 1 star for this shambles of a car dealer. I purchased a Jaguar from him and once he had the money in full we was just waiting on delivery. I had so much trouble getting it delivered as he just ignored all calls and texts after he got paid in full.delivery was finally arranged for Tuesday 12-1pm . I left work and got home and at 11:50 he text me to say he’s no delivering it I must pick it up at the weekend. Very angry with this I called and text no answer so I cancelled the agreement and only then did he cooperate and rearrange for Wednesday, I took the full day off Wednesday and he then at 12 pm asked me to meet him several hours from my home on the M1 if not he can’t deliver it so again I cancelled the finance and got them to unwind and only then did he give me a delivery time of 4pm. He is rude, obnoxious and a con artist

Would like to thank Danny for the help, rang in advance, on arrival car was ready for a test drive. He was very very helpful and not pushy in any way. Best garage I've been to by far and would definitely do business with him again.

I can honestly say Chrome motors in Macclesfield are the best, nothing is too much trouble for the owners Danny and Natalie, there customer service is second to none, they handled every aspect of my car buying experience overalls very professional company and a pleasure to do business with.

Awful experience dealing with Chrome Motors. Left a deposit in good faith on a silver JEEP Grand Cherokee Overland. There is a serious problem with the transmission on this vehicle. No chance of seeing a return of our deposit despite the serious fault.