21% Reviews
replied to
50% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


32 reviews from our car dealer reviews community
Leave a review for City Cars Enfield

Click on the stars to start your review

32 reviews from our car dealer reviews community

Leave a review for City Cars Enfield
Click on the stars to start your review
"Stay away from them "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from this so called garage 4 years ago just found out that it was a stolen/cloned car reported it to them but what a surprise not interested one bit never reply to emails phone calls. just read other peoples review before buying from them

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Stay away"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle for ‘top dollar’ with FSH and low mileage expecting a reliable car from City Cars Enfield. Two weeks later the gearbox valve body went. Three weeks after that the swirl flap motor needed to be replaced. Now I’m having to fit a new engine in the vehicle and my mechanic has taken picture s to show just how many faults there are with the car including a break in the alternator bracket and an incorrectly fitted bolt on the chassis and broken bolt holding the alternator in place. The manager is rude and became very defensive when being told he needed to replace the valve body (this was under dealership warranty due to the lack of time lapsed from buyimg the vehicle) but he failed to provide any paper work for the repair because (and in his words) he would have to pay VAT for the repair and the repair was already expensive enough. This dealership commits to nothing in writing and have no idea of what after sales service should look like. On top of the £8k paid for the vehicle I’ve now paid a further £4K in repairs. CityCars Enfield are a disgrace and should be made to cease trading. I also note that the company is listed as dissolved on Companies House.

Respond to this review

+0 Found this review helpful
"STAY AWAY!!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealership, crooks!! They are so happy to take your money but as soon as you that money is handed over they laugh at the fact that they have screwed you over and undoubtedly believe they are within their rights to sell dodgy vehicles that threaten lives of anyone in the vehicle and those around it! The car's are faulty and only upon returning will they deny then somewhat accept and fix the issue. Please please please do not even entertain the idea of going to this 'show room'.

Respond to this review

+0 Found this review helpful
"Unprofessional Manager "
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After spending £10,000 brought a car which had some faults, was finally fixed but not happy to do, There was no communication from City Cars Enfield as of when or where we were shocked how it was handled. The manager was very rude and un -professional clearly needs some customer service skills!

Respond to this review

+2 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great dealership "
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Focus from here in January. I have had it for a while now and so far I have had no issues with it at all. it was nice and clean and in great condition and a very good price. The dealers were knowledgeable and helpful and I would definitely recommend them to anyone

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Brilliant"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here in August. The car was very nice and clean and in good condition and up to now I have had only had a couple of issues which have been redissolved quickly and easily but the warranty company. My only complaint is that the car was very dirty in places. Other than that I am really pleased and would recommend this dealership.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"brilliant"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Lexus back in August.. It was exactly as described and in really good condition and up to now I have had no serious issues with it. The dealers were reasonable helpful, not the best but I would recommend them.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Many car purchases"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow is just an understatement. I have come back again and again over the past 6 years as i love to change my car yearly. Just like my phone use for a year get bored sell it on and buy another. 2011 i brought a vw golf and that was so efficent so clean immaculate very surprised it being a second hand car. 2012 i brought a Renault clio yea i know again a small car but yeap again couldnt be happier. 2013 i brought a bmw yea a big jump but hay i got a good job in 2013 and my dad helpped a great deal to get me this car as a birthday gift. I had no issues all clean. On this day i must admit i done the staff at city cars head in. Couldnt stop talking out of excitement really wanted everything to be perfect. And guess what it was. On the day of purchase the car was missing a parcel shelf and there was a slight sound in the engine which i was very greatfult that the manager said he will sort it. And guess what..... he did

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Not very happy"
3.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from here in august. The dealers were not very helpful and the car was not sold as described and I have had numerous issues with it. I would not recommend this dealership.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Family car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dont know where to begin i brought my wife dream car from city cars enfield. It was a great surprise for her. Shes been driving it for over a year now with no problem. Very clean, beautiful, family car. Very impressive and very informative friendly staff. Thank you

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Based in the Enfield area of London; City Cars Enfield are able to offer a range of used cars throughout the North London area. They have a variety of different used cars in stock including Jaguar, Chevrolet and Toyota. Car buyers can also can arrange finance or accept part exchange where needed from this dealership.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews3.1 out of 5 stars — Rated Average
Excellent
13
Very Good
4
Average
1
Poor
6
Terrible
8

Add Review


Contact Information

Address

City Cars Enfield
High Street
Enfield
Middlesex
EN3 4ER

Get in touch

0208 8040433
http://www.citycarsenfield.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
53%
Thought the dealer was knowledgeable and helpful
55%
Thought issues were resolved quickly and easily
21%
Percent of reviews responded to by this dealer

Additional Information About City Cars Enfield

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information