7% Reviews
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92% Recommend
to friend


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13 reviews from our car dealer reviews community
Leave a review for Clarks Cars

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13 reviews from our car dealer reviews community

Leave a review for Clarks Cars
Click on the stars to start your review
"just bought a used car from clarks"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used car from Clarks' Garage twelve days ago. After researching the car I was able to inform the garage that the car would need the cam belt changing as part of their pre-sales service, (car five years old). This was accepted without demur, but they had to buy a new tool (expensive) in order to carry out the work. This was done willingly by them. I also had cause to return with the car today to explain the silly noise it was making (or was I making the silly noise?). After checking on-line I found this to be a fairly common problem on all sorts of cars, posing most garages with a mystery. Without any difficulty for me they spent an hour checking it out, to find it was a simple problem that the evaporation hose on the fuel-to-engine had worked loose. Both situations had not been encountered before by them, but they took time and trouble to sort it all out. I'm delighted with the car, its presentation, and the after-sales service. I recommend this team to you in a world where it is difficult to know who to trust. Happy motoring!

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"A great experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of the staff at Clarks Cars were extremely helpful and knowledgeable. I purchased a Peugeot 208 from Clarks Cars and I have not had any bother with it up to now. It was in perfect condition when I received it and it was a really good price. I would happily recommend this dealership.

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"Complete Satisfaction"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This family run firm operates with courtesy and integrity and gives great service. It was a pleasure to do business with Clark's Cars of Canterbury and to drive away very satisfied.

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"Charlotte"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dan & Lee were a pleasure to meet. They was not pushy and made me enjoy buying a car! Would recommend them to anyone.

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"Happy Citroen Buyer"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Citroen from Clarks cars in June. The car is perfect, I have had no issues with it at all. The car was really clean and just as described and I the dealers were very knowledgeable. I would highly recommend.

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"Gordon"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't usually write on-line reviews, but was so impressed by the service we received at Clarks Cars that I wanted to recommend them strongly to anyone else. We wanted to buy a used car from a family firm because we know how much a good reputation usually means more to them than some of the big car dealerships. Clarks Cars were exemplary and obviously get a lot of repeat customers. Dan and Lee were extremely helpful, dealing with all our questions patiently and never pushing a sale on us at all. Honest and courteous, they were a pleasure to do business with. We're delighted with the car that we've bought from them and would strongly recommend anyone make use of them.

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"Joe ORourke"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased a Nissan Qashqai from Clarks cars and can highly recommend them, I have a background in the automotive industry and have known plenty of cowboy outfits but Clarks are certainly anything but,they don't put profit before professional service and value. I will certainly be recommending them and returning next time I want to upgrade.

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"roger"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mr Clark (i think his name was Dan) was great he was a true gentleman. When I got there the car was spotless, all the paperwork was ready and the transaction was nice and smooth. It was a great service all round. What a great garage., very helpful, and thoughtful. they also gave the car a full service . We got a full years mot . very pleased, we would highly recommend them. had the car for a month now and seems ok.

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"Kevin Philbrick"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great garage. Such a great service, very helpful, and thoughtful. Not only did we get a good price but they also gave the car a full service including cam belt which the majority of garages wouldn't waste there profits. We even got a full years mot as anything under 6 months get a new mot. So pleased, we would highly recommend them.

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"Greg"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had nothing but trouble from the Dan the owner of Clarks Cars over the car that he sold me. The engine management light kept coming on, the car was really sluggish.... Had a struggle to get my money back...... DO NOT BUY A CAR FROM HERE.

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Daniel Clark from Clarks Cars in response to Greg

If this was true I would not bother to reply but I'm afraid it's patently untrue. The customer returned with a very intermittent and minor issue. We lent her a car while we set about the difficult task of finding a low-lying electronic issue. We thought we had tackled the problem and gave the customer back the car. The engine management light came back on after a few days and the customer insisted on having her money back. We did this without argument and also returned the customer's part-exchange. And there lies the problem: the customer wanted a full cash refund of the purchase price even though the original deal included a part-exchange. I remained courteous and even-tempered throughout, which cannot be said of the customer! It's disappointing that she feels aggrieved but my conscience is completely clear, I did everything asked of me and more.

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Dealership Information

Clarks Cars is an Independent dealership that is based in Canterbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
13 reviews4.7 out of 5 stars — Rated Excellent
Excellent
12
Very Good
0
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Clarks Cars
Island Road
Upstreet
Canterbury
Kent
CT3 4DA

Get in touch

01227 860 656
http://www.clarks-cars.co.uk

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Dealership Statistics

92%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
92%
Thought issues were resolved quickly and easily
7%
Percent of reviews responded to by this dealer

Additional Information About Clarks Cars

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