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42 reviews from our car dealer reviews community
Leave a review for Clarkson Motors
Leave a review

42 reviews from our car dealer reviews community

Leave a review for Clarkson Motors
Leave a review
"pleasant dealing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

just like to say what a very satisfactory way ofbuying a car From calling to the garage to driving away my NEW car. vEry pleasant to deal with NADIM(?) for the test drive and the negotiations and then to deal with MAYA for the paperwork would certainly recommend them if I am ask where to buy a car thank you DAVE

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+2 Found this review helpful
"despicable people should be ashamed "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle from Clarksons Motors which broke down within three weeks. when I phoned the dealer to explain what was wrong I was immediately blamed for the breakdown. Four times his happened, it took them five days to collect the vehicle from the garage, I telephoned 19 times for updates and was constantly fobbed off. when I advised them I no longer wanted the vehicle under my statutory rights and was returning it to them they became very aggressive and swore at me. two weeks later and the issue sill hasn't been resolved, which is also in part the finance companys inept attitude and lack of knowledge regarding the law.

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+8 Found this review helpful
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"Poor service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from this company, when vehicle developed a fault in warranty returned it to dealer to be fobed off with a quick fix, needless to say problem still persists. After numerous visits and calls and promises it would be sorted got nowhere and gave up in the end. Would not recommend.

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+8 Found this review helpful
"Ford focus"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle last year from Clarkson Motors runs excellent.owners are honest people they seem very fair.was given a years mot and warranty they did finance paperwork in the office.these people actually work hard behind the scenes

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+1 Found this review helpful
"keep away."
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

12 months mot,I don't think so.After two days exhaust back box fell off.Took for replacing,found out rear shockers leaking,front breaks down to bare min.just spoke to my friend who purchased a corsage,yet again problems,Clarkson's contacted, did,nt even have respect to put issue right or even return my calls.My advice is to get your own mot done before purchasing from Clarkson Motors.

"5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5* garage. I would highly recommend Clarkson Motors. Professional and helpful staff who go the extra mile to provide excellent customer service

"Poor service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have Ford Focus from Clarkson Motors with few problems. Gearbox noise (first gear) and brakes to be replaced but they pretended that everything was fine. I had to go to two different mechanics to confirm this problems. After that they had no choice and they had to fix it under warranty. Now after a year of ownership I did not pass MOT because headlamps are broken inside (plastic clips holding bulbs ) . How it is possible they have passed MOT with faulty headlamps? Fake MOT just to sell the car ? They like to take your money and then you will have problems.

"Good too bad "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So I went to Clarkson Motors to buy what looked like a stunning looking 2009 Vauxhall Vectra good mileage, well looked after buy the previous owner!! So I book a test drive I drove 2 hours from my home get there and drive it so I hear a grind in the brakes I question this to the owner and they assure me that new front brakes have just been fitted and wearing in!! I am no car guru and take things at face value they seemed very genuine, so I have a think and decide to ask for some money off as the heater motor was whistling also they gave me my discount I was happy!! How very short lived this was so I arrive home and book it in to Halfords for a free 15 point safety check. After an hour I was asked to go back to Halfords to discuss the car I hope you are sitting down because this is long!! So I go to inspect the car with the mechanic from Halfords the front brakes and rear brakes were that worn that they snapped when taken off (photoproof can be provided if anyone wants to question this) so this cost me all new pads and discs which of the problems stopped there I wouldn’t complain if I’m honest as I drove away knowing I could have brake problem!! I fell in love with the car stupid of me So we move on and the brakes were so bad that I needed four new callipers which are not cheap to ad insult to injury the 2 front coils had snapped and needed replacing just to top it off the two front tyres were at legal limit so this bill came to £1960.00 I got it down to £869.00 due to Halfords being really understanding!! So I can all my evidence and photos and check sheet from Halfords and I contact the seller by email quite promptly I receive a phone call from a man at the dealer to discuss!! What was said next baffled me “I think Halfords are ripping you off mate” no I just want quality on my car was my reply!! So he replied “ I could have got you second hand callipers and done the work for half the price” I was so shocked by this I knew I just need to arrange a payment for some of the work as I knew all of it was a big ask!! So I ask for £300 towards the work as I said I’d pay for the pads and discs and tyres seems fair I thought he said no he would only do £200 so long story short we settled for £225 still unfair I think but hey I haven’t even got a penny yet!! So it was agreed that this would be paid by cheque to my address I have email confirmation of this from the company, it has now been 10 working days and no cheque received so I called the past two days spoke with Miya and she said if it wasn’t here by Tuesday 12 feb 2019 a bank transfer would be done before the end of the day I still have not received this money!! So why have I wrote this review I have had the car less than 3 months and needed over £1000 of work doing to it I had my children in this car god forbid nothing happened and they were safe in the car on the journey but I wrote this to warn people that at face value they do seem a real friendly down to earth for the people car sales company until you scratch the surface and you have a problem with your car and they will not keep the customer realationship you had durning the sale of the car!! Please if you do buy then double check your car after the sale Halfords do it for free I urge everybody to do this for your own safety! If anyone would like anymore details on this please comment or like and I shall get in touch with the photos or car report and prove that this is not just a bad apple customer with an axe to grind!!! Poor poor customer service!!!

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"Very poor service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from Clarkson Motors when vehicle developed a fault in warranty returned it to dealer to be fined off with a quick fix, needless to say problem still persists. After numerous visits and calls and promises it would be sorted got nowhere and gave up in the end. Would not recommend.

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+17 Found this review helpful
"Rachel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so pleased with my new car from Clarkson Motors. It’s exactly what I wanted and came spotlessly clean. Answered all our questions, finance sorted quickly and easily and went the extra mile by opening late and checking details for us. Excellent service. Many thanks ....

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+6 Found this review helpful
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Dealership Information

Used car sales of Bradford

We have been in the motor trade for 20 years and have a wealth of experience in the car industry. Combined we have mechanical, sales, after sales and customer service experience. Clarkson motors is a family run business and we pride ourselves in providing excellent car buying experiences for you and your family.

Quality used cars for sale

View our latest selection of used cars for sale in Bradford here.

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Contact Us

Click here to get in touch with Clarkson Motors - quality used car retailer of Bradford.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2006

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
42 reviews3.8 out of 5 stars — Rated Very Good
Excellent
27
Very Good
2
Average
0
Poor
8
Terrible
5

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  • Contact Information

    Address

    Clarkson Motors
    Westbourne Terrace Albert Road
    Bradford
    West Yorkshire
    BD13 1PH

    Get in touch

    01274 818881
    http://www.clarkson-motors.co.uk

    Opening times
    Mon 09:30 - 18:00
    Tue 09:30 - 18:00
    Wed 09:30 - 18:00
    Thu 09:30 - 18:00
    Fri 09:30 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment only

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Clarkson Motors

    Company Formed: 2006
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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