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I recently financed a car from Claydon Autos, I dealt with the salesman David. Initially he was lovely, as all car salesmen are. Once we had chosen our car the after service was quite frankly disgusting. We were told the car had been valeted to which it hadn’t, the interior and exterior were filthy. The car also had a perished tyre on it with holes in it, which I had to replace and David’s refused to reimburse me. I was told there was a spare car, I never received a spare key. I contacted David on numerous occasions about these issues, he denied all knowledge of course. I then tried to take this higher in which David pretended to be his boss Billy sending me emails. I then tried to contact Billy to put in an official complaint, three weeks later I haven’t had the email or phone call I was told I’d be receiving. All in all terrible service, very poor aftercare and I would avoid at all costs! Especially David! He is a con man and a liar.
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I am basing my review purely on customer service and I can say they were very good, friendly and helpful. Nothing was too much trouble, I'd return!
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The person I dealt with at Claydon Autos was very nice, he sorted everything out for me. the vehicle was clean and as described and had no issues. They gave a fair price for my PX, higher then everywhere else in fact. I would recommend this dealership.
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I bought a Ford Focus from here back in July. The car was valeted inside and out which was fantastic and is was in excellent condition. the dealers have been really helpful and knowledgeable and I have had no issues what so ever. I would definitely recommend this dealership.
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Excellent customer service as always from claydon autos we are now on our 3rd car I would throughly recommend them .
I would recommend Claydon Autos, unfortunately the car I bought from them has had ongoing issues but in fairness to the dealership they have taken full control of the situation, they arranged the repairs free of charge, given me a courtesy car and are covering all other incurred costs. It's disappointing not to have had the car in working order but they've been accommodating and the after sales care is very good.
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Claydon Autos were brilliant from beginning to end and the service was excellent. The car is perfect and I would recommend them 100%
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Just bought what is my 3rd car from Claydon Autos. They really are top people and a top garage. I would certainly recommend them.
I was treated well and my new car was given a full service for free and i was given another car to drive while i waited, no problems at all.
Had to take the car back after a day after a noise stared to occur from the engine was told it was nothing to worry about, noise persisted but dealership wouldn't do anything about it ended up having to pay a proper garage to fix the problem which was the crankshaft pully
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Located in Suffolk; Claydon Autos provide car buyers plenty choice when it comes to used cars. Part of an independent group, Claydon Autos not only sell popular makes such as Peugeot and Renault but also offer part exchange and finance on their cars too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 8 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 0 |
Claydon Autos
Ipswich Road
Claydon
Ipswich
Suffolk
IP6 0AR
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