27% Reviews
replied to
32% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


80 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales

Click on the stars to start your review

80 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Click on the stars to start your review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Disgraceful Do Not Buy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not buy a car from these people! I bought a car a few months ago and the problems started straight away fair do I never told the garage as small things I could live with like smelling of damp and heaters not working properly which cause the car to steam up! Then the problems started car struggles to get in reverse and the linkage has gone on the window wipers therefore the car is un roadworthy!!! I called and spoke to James last week to be told they won't do anything with the wipers but would fix the radiators as it's a common problem on a Zafira? Explained I didn't buy a zafira I bought a corsa he then started going on about the engine?told him I didn't have a problem with the engine.took to my local garage to be told the wipers will cost at least £300 to repair!!! My mot is due next month and will definitely fail due to the car being unroadworthy and illegal .will now be starting legal proceedings as citizens advise said I have a strong case due to the consumer rights act.please take my advice and do not buy you might as well throw money down the drain!!!!

Reviewer has confirmed their email address

Respond to this review

+3 Found this review helpful
"Fantastic "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant service provided from the boys down at cleckheaton motor sales I just bought my self a brand new car. And literally amazing service the lads was chatty and always willing to go the extra mile. I'm so pleased I bought from these guys, I'd highly recommend to anyone . And also I'd like to add the boys working don't half do a brilliant job on these motors the lads working should be paid good money for the things they do. The cars ain't brand new but the guys make them look amazing so yeah once again highly recommend.thanks cms

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Read the paperwork"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here recently. Warning bells should have rang when I turned up and a staff member was disputing a car sale with an angry customer. I was told the only problem with the car I liked was the interior light, given a form to sign, and trusting them (stupidly) I signed. I wasn’t told that all this was wrong below, taken from an independent report: Offside tyre worn down to wire. O/S lower ball joint boat ripped off Near brake pad on metal Rear calipers, arms, pads and discs need replacing as calipers fixed in brake position permanently. All this has cost over £700 to fix a £1300 car. The £100 Blackstar warranty they sold me doesn’t cover any of it. As it’s wear and tear. That’s fair enough as that’s how most warranties work. However the independent garage advised that the company who sold it to me (that being Trade Cars Cleakheaton Motors), have sold a vehicle that is not fit for purpose. When in the office getting ready to buy the car. I was told the only problem was an interior light. “That’ll just need a bulb. It’s a good car.” Then along with all the other paperwork was handed a Pre Delviery Inspection Report and told it was all ok and to sign at the bottom. I stupidly signed it. Within a few weeks, after discovering all the car’s problems, I went back to this report and found all of the issues above were already ticked as being Unsatisfactory by the same person who told me all I needed to do was buy a bulb. So don’t trust their word. READ THE PAPERWORK. So go there and buy a car if you wish, but don’t believe them at face value. If you have any sense look elsewhere.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Shocking"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cleckheaton Motor Sales sold us a car saying it has two keys, we got one. They said they would arrange a second one but after it was purchased.....nothing!! They failed to give us a service history manual, when they rang to tell them this was missing. We were blamed for losing it....we didn’t get it!! Car went back because of an oil leak....still leaking!! Stay well away!!

Respond to this review

+0 Found this review helpful
"Dodgy dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took them to a small claims court this month and won out right.

Respond to this review

+3 Found this review helpful
"Easy way to purchase a good priced car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw many cars in our price range, so we visited. Looked round all the cars with no pressure from a salesman. When we decided on two cars we asked for details, which were all given. We asked for a test drive. No problems. We decided to drive away that day. No pressure, just a helpful staff chap who just did all the paperwork with no fuss, answered any questions we had. We then drove it away. I will come back and re assess in a month or so.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

Brad Carrigan in response to Easy way to purchase a good priced car

It's been a few months now, is the car still working fine? Have you had any issues?

Paul Foster in response to Easy way to purchase a good priced car

Three months after the purchase, and there have been no problems, very happy and would use again.

"Happy to take your money but not to help"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased car from them They were nice enough and happy to take the money from me but within 3 weeks had problems which they had my car for 4 days to 'sort' which then 2 weeks later was a problem again so they Did not sort it Resulted in 2 AA call outs for me at weekends and towing car home Each time I phoned to ask when was going to be fixed I was told by the staff member that if I kept ringing asking my car would be put to one side at the garage and left until other cars done!! Disgusting service Would never deal with them again Rude staff and don't want to know if you are reporting a problem Please do not buy cars from this sales service

Reviewer has confirmed their email address

Respond to this review

+10 Found this review helpful
"Warranty not worth a thing"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you happen to buy a good car from them you will find they get a high rating , but take the time to read the reviews where problems have risen and make your own conclusion. As for my experience I will just list the facts at leave it to you . We bought a cooper s for 2k it needed a few niggily things sorting and the brakes weren't too much cop ,but I didn't mind this for the price and I felt comfortable with putting these right myself remembering we are buying second hand car. We bought the car and it came with their 28 day engine and gear box warranty. Sadly on the 2hr journey home the clutch started to slip , phoned them up and they said no problem bring it back and we will fit a new clutch. Hired a trailer and returned but when I got there it was the other partner who was in and he said there was not enough profit in the vehicle for them to honour the warranty???? After a 30 min conversation which became heated a few times he agreed to give us 50% in cash of a typical repair.

Respond to this review

+7 Found this review helpful

john from Cleckheaton Motor Sales in response to Warranty not worth a thing

not true .i tried to give you a full refund and you said no .i gave you £350 to fix it .because you refused a refund.car sold mega cheap px to clear with 100k .to put a bad review on after that well.......sold for 2k worth 3k..........you would not take your money back.....no heated conversation between us.you are a telling a made up story.if thats how you deal with things.well i,m the better person and no whats right and wrong...

Donna Gregory in response to Warranty not worth a thing

I am the wife of the the reviewer and was present , he did offer the money back and said " under the trade discription act i do not need to honour the warranty as I can just say the vehicle was not fit for purpose and I can just offer you the sale amount back " the issue is they said they would repair it under warranty on the phone and we returned to the garage towing it on a trailer at our expense they then refused to warranty the repair and just offered us the sale price back . As we said the warranty they offered was worthless if we would of had our money back we would of been out of pocket for the return trip and the hire of a trailer so after a lot of haggling we managed to get them to cough up half the price of the repair and the mileage was 89,000 not 100000 .Nothing in this review is said out of bitterness it is just an honest list of events of a warranty claim. When buying the car the staff were very friendly ,it just changed when something with the car went wrong

Adrian Gregory in response to Warranty not worth a thing

Nothing in the review is false and to say I'm making stuff up and you are a better person than me is not very professional! The point of the review which you seem to gloss over in you defence is , you promised to honour the warranty and repair the clutch ,but when we arrived after a 100 mile journey at our cost ,and the cost of the hire for a trailer you had no intention of doing the repair and just offered the sale price back. If the warranty would of been honoured this would be a totally different review. The car was not sold as a cheap part ex as you imply it was on the for court for 2400 on the screen but advertised in the auto trader for 2000 which apparently was a mistake but we could have it at 2000 as you had made the mistake and sold with your 28 day warranty no mention is was a cheap px to clear. It was a Mini Cooper s with 89000 part history 2005 these go for between 1800 and 2000 on Ebay and would expect to pay between 2400 and 3000 max for a a1 condition from a garage with 12 months mot and warranty, which this was not as bits needed doing and it didn't have a full mot but for the 2000 I didn't mind doing these bits myself trying to be fair. Being honest and revealing all the facts the car needed discs and pads at the front ,a new hand brake cable ,a new thermostat, new lower control arm bushes , as well as a new clutch. It's a second had car things will go wrong it's 12 years old and these things are expected. So was the car worth 3000 in the state it was sold? If the car was sold for 3000 would you of fitted a new clutch costing 700 or addressed the other problems ?The point of this review was all about your warranty and your word , which I will leave up to the potential customers to decide. Next time I buy from a garage I will be checking the reviews concerning warranty as this is one of the reason you pay extra buying from a garage.

"Poor"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a dodgy motor, poor after sales support, rude staff.

Respond to this review

+8 Found this review helpful
"Astra 1.6 2010"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service at Cleckheaton Motor Sales, needed a cheap safe family car v helpful staff and professional no pressure to buy showed me all the cars in my budget and explained everything great car for price and nice knowing the warranty is there and free too.

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
80 reviews2.4 out of 5 stars — Rated Poor
Excellent
22
Very Good
5
Average
4
Poor
16
Terrible
33

Add Review


Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

32%
Would recommend this dealer to family and friends
33%
Thought the dealer was knowledgeable and helpful
36%
Thought issues were resolved quickly and easily
27%
Percent of reviews responded to by this dealer

Additional Information About Cleckheaton Motor Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information