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31% Recommend
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100 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales

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100 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Click on the stars to start your review
"Not very helpful "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was interested in a vehicle, decided to ring the garage but no answer. Then I emailed the garage and no reply. Very badly managed company. Luckily read the the reviews about Cleckheaton Motor Sales. Saved me the headache.

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+5 Found this review helpful
"Be wary of buying from this company"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was interested in a car Cleckheaton Motor Sales were selling and asked if we could come back in 2 days to test drive. Was told needed to give deposit of £200. Even though I said numerous times I want to test drive the car first they never pointed out the deposit wasn't refundable. Unfortunately I stupidly didn't read the paper I signed. Be very careful if you are thinking of buying a car from this company. Don't pay a deposit unless you are definitely buying. They don't care about customer service and only want to get another car out the door.

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+4 Found this review helpful
"Customer service is terrible "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Contacted Cleckheaton Motor Sales about a car and told them I would be down the next day I tried to ring them on the day numerous time and sent numerous texts and was ignored they could of just told me the car had been sold really frustrating worst customer service.

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+3 Found this review helpful

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"Bev"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great selection of cars at Cleckheaton Motor Sales.

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+1 Found this review helpful
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"Brilliant first class service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just taken delivery of a 3.5 grand Corsa and am well pleased. Given all the time I needed to look at and test drive this car, few faults found were repaired before collection. Looking at some of the reviews on here looks like some people are hard to please. This company sells upwards of 40 cars a week on average so must be doing something right. When you buy second hand you expect (well I do) some minor niggles, things you missed when looking, these are not the dealers fault they are yours for missing them. Know nothing about cars, take someone with you who does. Will definitely buy from Cleakheaton Motor Sales again.

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+1 Found this review helpful
"Steer well clear"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car for £3000 in Sept from Cleckheaton Motor Sales. Turned up to collect and took it for furter test drive and a noise was present. Told to collect the next day. I live a significant distance so it was an inconvenience but I duly turned up the next day. The fault had been fixed but then I found the car boot didnt lock , So this was dealt with whilst I waited. On the way home I found stereo not working so drove back. The stereo was swopped but no code was given. The guy send e would text a code. Never got it. I texted a couple if times but no reply. I tried ringing and all you get is an answerphone with no option to leave a message. A few days later I noticed no aerial on the car and that the locking system to the boot was still faulty. Finally I wrote a letter giving them chance to rectify my issues before placing a review. Surprise surprise - 3 weeks on and bo response (and Ive just had a new battery fitted at £48). Once you have purchased, they just dont want to know. Just wish I had read the reviews in here first

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+7 Found this review helpful
"DO NOT BUY FROM THIS COMPANY"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars look great on the Cleckheaton Motor Sales website and on the forecourt. They leave you to look at the cars without hassling you. Giving you false confidence. Once they have your money they are laughing as they know what kind of cars there selling to the public. I believe they don't conduct any checks other than making it clean inside and out. Giving a false impression. I had to return my car after 3 weeks of the purchase. Stay clear. Luckily enough i had a full refund.

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+13 Found this review helpful

Stuart Crawshaw in response to DO NOT BUY FROM THIS COMPANY

You got a full refund! So what’s your problem?

"Faulty car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car for just under £5000 turn up to collect it as arranged, they were closed and all locked up, after alot of phone calls thru finally came back to reopen. Car had just had MOT done day before, it should not have passed! Back inicator light not working and faulty drivers airbag. Ive called and messaged and was told to book car in and they would have a loan car for me. Everytime i call they say no loan car available, now not answering my calls or messages! Avoid!!

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+19 Found this review helpful
"Mini Clubman"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great set of lads down at Cleckheaton Motor Sales. Very helpful and knowledgeable, No hussle and no pressure unlike other dealers. Great range of small sized cars with low mileage at great great prices. Call down and see for yourself

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+0 Found this review helpful
"Horrific company, faulty car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying my car from Cleckheaton Motor Sales I had to return it three times in two weeks due to the car being faulty. The company never answer their phone to offer help leaving me stuck with a poor car. Do not use this company as their car descriptions are a lie.

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+17 Found this review helpful
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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
100 reviews2.4 out of 5 stars — Rated Poor
Excellent
26
Very Good
6
Average
5
Poor
21
Terrible
42

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Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

Opening times

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Dealership Statistics

31%
Would recommend this dealer to family and friends
23%
Percent of reviews responded to by this dealer

Additional Information About Cleckheaton Motor Sales

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