16% Reviews
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24% Recommend
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136 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
Leave a review

136 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Leave a review
"Chitty Chitty Bang Bang or a squeak?!?"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can i say that hasn't already been said?!? A good friend of mine purchased a car from here and within 2 weeks it's been back for a new tyre, bear in mind it came with a "fresh 12 MOT" but the tyre was illegal. The wheel bearing has also been replaced but with the horrible sounds it makes there was also a squeak which hasn't gone away. The car was taken back to the garage but after been told "It's your fault for hard braking" the garage didn't want to take anymore responsibility for the car which has now escalated to Trading Standards being involved after being told flat out you will NOT be getting a REFUND! Absolutely disgusting behaviour from a dealership who's main focus is to take your money and whatever problems the vehicle has you've bought them too! I would like to think someone at Cleckheaton Motor sales reads these and revaluates their customer service because 1 star reviews and the intervention of Trading Standards isn't the best practice to run a business!

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+1 Found this review helpful
"Absolutely Awful customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shocking customer service avoid at all costs. Id rather buy a car from harry wormwood then these jokers !!!

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+0 Found this review helpful
"Never buy a car from this garage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Part ex my car against a 61 plate corsa, and £300 pounds . Got on the motorway had to pull onto the hard shoulder. The gear box was shot. Had to set off in second gear and then into fourth. Text the people who worked there no response. All reviews are the same terrible garage. Avoid like the plague. !!!

"CON MEN "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car 26th feb this year , looked beautiful to then getting it home after buying the car Ford Fiesta titanium 1.6 black due to covid we couldnt test drive drive it down the road and found had a broken coil spring !!!!!!! And to then find it had electrical faults, causing very dangerous situations when driving cutting out on the motorway. We phoned the garage they told us to bring it back the next day they gave me courtesy car no petrol ! I then asked the owner to give me a print out of it going into the garage as proof it already needed a new battery!!! We then thought it was best to get a full refund as the car garage was trying to fix the problem the cheapest way! We asked for a refund and the manager was refusing !! Even thou we only had the car 1 day and we was well in our rights !! We mentioned how it was dangerous for my children to be in the car and we felt we didn’t feel the car was right for us anymore due to it having 2 faults already!! He then said don’t talk to me about your children I don’t care!!! I said that is very rude!! He then said your not having a fucking refund!!!!!! And put the phone down I then phoned numerous times and got ignored!!! I then had to drive 50 miles again to the car sales I had to get legal advice because they was not being fair!soon as I did they gave me a refund!! None should have to go through this !!! Stay away botched cars!! All they do is touch them up spray the alloys so they look nice but they have faults inside the engine!!! Con men

"STAYAWAY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is probably the worse garage around...stay away...Went to pick up a car we bought i insured the vehicle went to tax it couldn't, the y had FORGOT to MOT the car.So they gave me a courtesy car with NO FUEL in it so I could come back a week later to collect it. After arriving there its organised chaos finally got someone to get the car for me looked on mot the car was to DANGEROUS to drive before the mot has the front discs and pads were not existint and the was welding to be done as well it was adeath trap I had my 5 year old daughter with me when I originally went. The car needed a front tyre there was wire hanging out the tyre just gave me £30 and basically sort it your self so I had to drive over an hour down the m1 with a tyre that wasn't passable at all but who wants to go back to a company that does really give a s××t.money in the till thats what it its a bout I'd call it it Cleckheaton cowboy cows sales!!!just stay away shambolic

"Stay away from this company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Left a £200 deposit on a ds3 only to find it had outstanding finance on it! The company has totally ignored all my phone calls. I have also had to pay £25 for the log book! Please do not use this company

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+0 Found this review helpful
"Don’t bother buying from here."
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Uninterested sellers with a complete lack of customer service. Said to call back to pick up car next morn. and didn’t call back at all (after 3 missed calls and multiple texts) Lovely cars to buy but service is a total letdown

"Don’t buy from here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute c**ts. Don’t waste your time here, these types of people deserve to have COVID and never live to see another day. Absolute low life’s, worst cars, worst service. They should be shut down

"Awful service and no responses "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car in September and even whilst buying I received bad service with no calls answered and no texts responded to, when I was trying to view cars. I was viewing one, and after my long drive I got there to be told it had sold. I eventually found a car I liked however was told before I test drove it that it needed a new battery. Waited a few days and then test drove the car and bought it. Didn’t take long before the car stopped working. I got no responses from cleakheaton and was very disappointed. It is very temperamental and I cannot believe that a new battery was fitted when they said it was. It doesn’t start some days and I have had it looked at and they said it’s the battery. I was appalled by the service. AVOID at all costs!!!

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+0 Found this review helpful
"Awful service! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would give zero stars if possible, I wouldn’t recommend this garage to anyone, atrocious customer service, they thought it was safe for me to test-drive one of their vehicles which the bonnet catch was broken, they tried selling me the vehicle with two bald tyres, they never advised me that the drivers side wheel arch had been in an accident! They’re just a few things from the huge list of issues which I encountered, I would highly recommend for you to check the entire car if you do buy from them, as I’m sure the vehicle will have issues which they won’t tell you about. Very dishonest company! AVIOD THIS GARAGE IS A MUST!!

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
136 reviews2.1 out of 5 stars — Rated Poor
Excellent
28
Very Good
7
Average
6
Poor
33
Terrible
62

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Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

Opening times

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Dealership Statistics

24%
Would recommend this dealer to family and friends
16%
Percent of reviews responded to by this dealer

Additional Information About Cleckheaton Motor Sales

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