23% Reviews
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31% Recommend
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96 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales

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96 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
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"Brilliant first class service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just taken delivery of a 3.5 grand Corsa and am well pleased. Given all the time I needed to look at and test drive this car, few faults found were repaired before collection. Looking at some of the reviews on here looks like some people are hard to please. This company sells upwards of 40 cars a week on average so must be doing something right. When you buy second hand you expect (well I do) some minor niggles, things you missed when looking, these are not the dealers fault they are yours for missing them. Know nothing about cars, take someone with you who does. Will definitely buy from Cleakheaton Motor Sales again.

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+0 Found this review helpful
"Steer well clear"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car for £3000 in Sept from Cleckheaton Motor Sales. Turned up to collect and took it for furter test drive and a noise was present. Told to collect the next day. I live a significant distance so it was an inconvenience but I duly turned up the next day. The fault had been fixed but then I found the car boot didnt lock , So this was dealt with whilst I waited. On the way home I found stereo not working so drove back. The stereo was swopped but no code was given. The guy send e would text a code. Never got it. I texted a couple if times but no reply. I tried ringing and all you get is an answerphone with no option to leave a message. A few days later I noticed no aerial on the car and that the locking system to the boot was still faulty. Finally I wrote a letter giving them chance to rectify my issues before placing a review. Surprise surprise - 3 weeks on and bo response (and Ive just had a new battery fitted at £48). Once you have purchased, they just dont want to know. Just wish I had read the reviews in here first

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+1 Found this review helpful
"DO NOT BUY FROM THIS COMPANY"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars look great on the Cleckheaton Motor Sales website and on the forecourt. They leave you to look at the cars without hassling you. Giving you false confidence. Once they have your money they are laughing as they know what kind of cars there selling to the public. I believe they don't conduct any checks other than making it clean inside and out. Giving a false impression. I had to return my car after 3 weeks of the purchase. Stay clear. Luckily enough i had a full refund.

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+9 Found this review helpful

Stuart Crawshaw in response to DO NOT BUY FROM THIS COMPANY

You got a full refund! So what’s your problem?

"Faulty car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car for just under £5000 turn up to collect it as arranged, they were closed and all locked up, after alot of phone calls thru finally came back to reopen. Car had just had MOT done day before, it should not have passed! Back inicator light not working and faulty drivers airbag. Ive called and messaged and was told to book car in and they would have a loan car for me. Everytime i call they say no loan car available, now not answering my calls or messages! Avoid!!

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+13 Found this review helpful
"Mini Clubman"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great set of lads down at Cleckheaton Motor Sales. Very helpful and knowledgeable, No hussle and no pressure unlike other dealers. Great range of small sized cars with low mileage at great great prices. Call down and see for yourself

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+0 Found this review helpful
"Horrific company, faulty car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying my car from Cleckheaton Motor Sales I had to return it three times in two weeks due to the car being faulty. The company never answer their phone to offer help leaving me stuck with a poor car. Do not use this company as their car descriptions are a lie.

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+13 Found this review helpful
"Broke down after 2 weeks"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I got the car home on the day of purchase (40miles away, which they knew) I discovered the engine oil was empty!! Which makes me wonder do they even check their cars over at all before selling them? Had the car for 2 weeks and it broke down. Have had to spend £200 on repairs to get it going again. Garage didn’t want to know, all I got from them was “not covered by warranty” I’m expecting other things will also start to go wrong. I’ve lost faith in Cleckheaton Car Sales and am very disappointed

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+12 Found this review helpful

Adam from Cleckheaton Motor Sales in response to Broke down after 2 weeks

You have reviewed wrong garage people are making mistakes at same post code.and this garage is 5 streets away.

"DO NOT BUY FROM HERE"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car broke down within a few weeks. Awful customer service - I was told it is classed as wear and tear, they will not take responsibility or give refund, and still waiting for a call back from the manager. Will be taking legal action against Cleckheaton Motor Sales. STAY AWAY, DO NOT BUY FROM HERE!!!!

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+8 Found this review helpful
"Not interested when things are wrong"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service at Cleckheaton Motor Sales is appalling. I bought a car on sunday for my son. (Low mileage good condition drives as good as the day it left the factory). or so it said in the advert. The engine management light came on on the way home and the engine lost all power. We waited 10 minutes and restarted the engine and managed to get home ok. 2 hours later the car would'nt start and warning lights were flashing. After several attempts to speak to someone at Cleckheaton Motor Sales I was finally told " You'll have to bring it back to us buddy" I explained that the car would'nt start and was told we would have to return it on a low loader. I suggested that we get a local garage to have a quick look at their expense and was told "These are cheap cars buddy you''ll have to sort it yourself" he then hung up.It states on the receipt that in the unlikely event of any problems the car has to be returned, but a fault after 20 minutes....come on guys. Anyway the car is now sorted by a reputable garage and I would'nt touch Cleckheaton Motor Sales with a barge pole. And will be attempting to claim back my costs. A more reasonable attitude would have resulted in a happy customer.

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+14 Found this review helpful
"The car was broke "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Car was broke, Clekheaton Motor Sales used a treatment to fix head gasket that failed 5 days later.

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+9 Found this review helpful

Stuart Crawshaw in response to The car was broke

How do you know it was Cleckheaton motor sales that put treatment in engine? It was more likely the previous owner did it to px it!

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
96 reviews2.4 out of 5 stars — Rated Poor
Excellent
25
Very Good
6
Average
5
Poor
20
Terrible
40

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Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

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Dealership Statistics

31%
Would recommend this dealer to family and friends
23%
Percent of reviews responded to by this dealer

Additional Information About Cleckheaton Motor Sales

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