12% Reviews
replied to
23% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


147 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
Leave a review

147 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Leave a review
"DO NOT GO HERE."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here, an Astra, lovely car, had to ring them after a week to find out when it would be ready, Told they didn't know. Rang Friday morning to say its ready, car was making funny noise, 5 days later it wouldn't start, they refused to collect it, so we managed to get it going, took it back, arrogant prat who is supposedly after sales, is the most vile person I've ever had the misfortune to come across. Sales guy said leave car and they'll sort it. Husband told them he wanted to see mechanics report plus invoices for work done. As soon as he mentioned this, after sales guy, (who by the way never returned calls, and was constantly playing on his phone, so bloody rude), he told other guy to give a refund!!. My husband accepted it. No apologies, no asking if there was anything they could do, nothing. We didn't get their names, not interested in any negotiations, nothing. The car was filthy inside and out, it certainly hadn't been cleaned. Disgusting. They do not know how to treat customers no handshake or thanks. They should be put out of business, as they are total Crooks. If I could leave zero star ratings I would across the board

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

A mckernan in response to DO NOT GO HERE.

I am going through a section 75 claim at the moment my credit card company want to check the car over More issues have appeared on the car instruments all failed

"RUBBISH"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't buy from here, crap. Car was back with them 11 out of the 28 days we had it. Refused to give us our money back, but got a full refund after asking for all invoices on work done to car {YB12 NPV} do not buy from them think they can sell cars not fit to go on the road death traps. stay well clear rob dogs. Have to put 1 star as zero not an option.

"Poor Customer Service"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Son put a deposit on a motor. Only to find it had a massive water leak. Said it would be fixed went back a couple of days later to view another car. Told they had fixed the one he put a deposit on took it again same problem as before. Showed the manager who said he could not see the leak. Clearly new nothing about cars. Said it would be fixed within a week. During this time my sons financial position changed and asked for refund. Told flat no refund even though the receipt stated refund if not repaired which the car would need another week? Customer service is non existent. You call back to be greeted leave me a “text” other numbers not in service. By from auction with no vehicle checks before selling on £ 200 lost

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Awful con men break the law "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an awful experience bought an Audi A3 cabriolet in January within 30 days DPF went. Tried to use the AA for mediation as they where suppose to refund me. They didn’t. The AA Dealer promise is pretty worthless. I am now pursuing through my bank and will then look to take legal action. The car has failed now instruments don’t work odometers etc the car is worse than useless Shamas and Adil Hussain are con men and believe they are above the law. DO NOT BUY A CAR FROM HERE

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

A Joley in response to Awful con men break the law

How did you get on with getting your money back?

anon in response to Awful con men break the law

The refused my refund went to the AA refused the AA as well. Now proceeding through a section 75 claim if thats unsuccessful we will absolutely take them to court DO NOT PAY CASH OR BAMK TRANSFER IF BUYING FROM THEM MAKE SURE YOU PAY WITH A CREDIT CARD FOR SECTION 75 COVERAGE THEY WILL BREAK THE LAW AND REFUSE A REFUND

A Joley, Thank you for the response. Please let us know the outcome. in response to Awful con men break the law

Thank you for the response. Please let us know the outcome.

A Joley in response to Awful con men break the law

Did you have to take them to court?

"why why why"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

why don't people learn by reading the reviews,,,,, 10 years that I know of, this company sells crap, no after sales, what I would call proper service, just lie after lie

"A horrible and unprofessional company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from here, after being reassured multiple times that the car has no faults and has been checked plenty of times, I find out that the car is in horrible condition with plenty of faults, I then try to ring the seller over 40x and no answer, I had to go through the bank to get my money back, DO NOT BUT FROM HERE PLEASE

"absolutely terrible, STAY CLEAR!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

drove 50 miles to a car that was nothing like it was described. placed a deposit on the basis they sorted a huge dent out in the front wheel arch, told me 2 days and it'll be ready, 8 days later i'm told to pick it up, drove 50 miles again to see that the arch looked like it had been fixed by a 3 year old kid, and resprayed by stevie wonder with a rattle can. and that's being kind, shocking customer service, no people skills what so ever. avaoid at all costs.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Great car great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a lovely little car for my daughter, great condition for year and price. I took it on the day which was great as car was clean, serviced and mot'd already. I noticed some knocking after a week and they were happy to repair this for me and was sorted in less than a week. They are a really busy garage so it is really hard to get through on the phone but if you text them you get a quick reply. Really happy I will buy again from them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Waste of 3 hours "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove 45 miles and after half an hour of walking around the showroom and twice asking if someone could please help us we left after no one spoke to us. We were told they only had one person available as we left - well they need to hire extra sales staff. If this is how the level of customer service starts with this company, probably better off buying somewhere else.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cowboys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well what can I say anyone who buys a car from here wants to be very careful.I bought a car from here on 22nd June and after driving it home barring in mind it had a full 12 months MOT we noticed a bubble and a big hole in the front tyre took the car back to be told it could be a couple of days to get it changed which I then told them I needed car for work so then decided to tell me to go to a garage and get it changed,which I did.then couple of days after noticed a grinding noise coming from front of car so decided to take it to another garage to be looked at,I was told the wheel barring had gone on front,took the car back and was given a curtesy car that for few days while they fixed it,then when I thought both else could go wrong a high pitched squeaking started coming from the car not when braking or turning just driving straight so took it back and said I not happy with the car it’s been one thing after another I want a refund as it had only been three weeks and iv had nothing but trouble I was told rudely by the arrogant guy that there was nothing wrong with the car and it was me that was hard braking,trading standards are now involved.please avoid this place they are playing with peoples lives.only happy when there have your money could care less afterwards, ABSOLUTELY COWBOYS the place need shutting down before someone loses there life

Get Car Leasing

Reviewer has confirmed their email address

+8 Found this review helpful

Kevin somson in response to Cowboys

They are the worst car dealers in the country i should know i live really close to them. !!! And everyone should stay away from theses COWBOYS. !!!!

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Car Leasing Deals

Kardi Powered

Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
147 reviews2.1 out of 5 stars — Rated Poor
Excellent
29
Very Good
7
Average
7
Poor
33
Terrible
71

Add Review


Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

23%
Would recommend this dealer to family and friends
12%
Percent of reviews responded to by this dealer

Additional Information About Cleckheaton Motor Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more