11% Reviews
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19% Recommend
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194 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
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194 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
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"Awful, stay away!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car which had a fault but they said it was only the tracking. I asked multiple times before purchasing the car if it had been thoroughly inspected and they said yes and assured me it was just the tracking. As soon as I drove home, I discovered multiple faults with the car so I phoned and they refused any responsibility for the repairs and said they don't offer refunds. I sent an official letter stating my legal consumer rights and they still refused to refund me. I next requested a copy of the inspection report to forward to my legal representative and strangely enough at that point, they offered me a full refund! If I could give zero stars I would.

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"Bad dealer avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are not professional and only one in a 100 get lucky with them, they sold me a car and within a few days there’s problems with the car which it occurs to me they are aware , thank Jess I involved the AA which I should have done before delivery. And refusing to refund me , case will be forwarded to small claim court and trades union in their community. The car looks like it was brought from the junke very dirty both inside and oustside, mechanic crease all over the door handle, delivery car left me with empty coke cans and bottle . The worst I have seen after my first nightmare with Anycar sales LTD

"TERRIBLE - DO NOT USE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought her first car from this "company" at the end of June this year - great looking little motor - however terrible problems with the car lurk underneath. Something we discovered having taken the car for a service and MOT. The car is falling apart, is corroded underneath and needs £2600 spending on in in welding costs alone to make it road worthy and safe. I raised this with them today only to be flippantly and rudely dismissed with "not our problem". My daughter does not drive like a lunatic (has a black box for insurance purposes), drives 3 miles to and from her work and looks after the car - when I said to the employee on the phone, it's not like she goes off roading in the car is it? The response I got was "well you tell me". I have been back and forth with them on email and they have basically washed their hands claiming that they are not liable or responsible. The problems are long term, existing problems which were obviously existing at the point of sale - the employee informed me that they don't mechanically check the cars before selling. Absolutely disgusting customer service (or lack of), no accountability at all. I am going to report them to every official body I can.

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"Don't touch with a bargepole"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car 4 months ago. Been back and fourth with an oil leak which they say doesn't exist. Our driveway says different! Taken car to an independent garage who have not only confirmed a major oil leak but also that the wrong engine is in the car! Now refusing to speak to me. Absolute scammers

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"Car failed before 6 months"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Engine failure within the 1st 6 months of buying car. It was a local run around for my wife and child, no major long distances. Seemed a good price but I wish I had read the reviews beforehand. Chap was lovely, said if anything failed in the near future to give him a call but they didnt want to entertain the call when I did ring.

"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car and within a week it broke, it was apparently repaired and funnily enough, it has broken down again. Please do not give these con artists any more money, they deserve to go to hell. If only I had read the reviews prior to purchasing I would of avoided and I will shout loud and clear to anyone to avoid. They also use a dodgy garage to complete MOT'S. They pass vehicles which clearly should fail. The car I purchased had a reg light bulb out and a side light out and somehow managed to pass so i do wonder what else they failed to declare.

"Save yourself "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do yourself a favour and go elsewhere they are nothing but crooks trying to sell cars that no one else will touch. They hide faults and hope they won’t show up until it’s too late for you to take back. 3 times I was there and every time someone was taking a car back. I took mine back. They need closing down and the sooner trading standards do it the better for everyone. Avoid like the plague, I can’t be any clearer.

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"awful service and poor quality "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a car advertised on website and autotrader. Called a day ahead to make sure it was still for sale etc and that I was going to view. Drove almost 3 hours to view a car advertised as £2995 and 60k miles, got there and was £3995 for £67k miles. Tried to start up but wouldn’t because of the battery, because, like most of the cars there, had probably been sat for months. Then when it was charged back up it had an engine fault. They claim their cars are “showroom quality” nothing showroom about it, the cars are tatty and worn and staff are unfriendly and rude. No doubt the cars will cause more trouble once you buy

"AVOID AT ALL COSTS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car in March we’ve had problem after problem from brakes to engine, exhaust you name it . The car is now not road worthy and never was by the sound of it . Save your money these people are selling dangerous car and should be shut down . We are seeking legal advice

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Joanne Batty in response to AVOID AT ALL COSTS

Report them to Trading Standards as well - I did that when we had similar problems with this garage. They are nothing but cowboys and should be shut down.

"Do not buy a car from here "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You will regret buying a car from here - I learnt the hard way. Waste of money and they were dishonest about the cars history - please avoid at all costs

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
194 reviews1.9 out of 5 stars — Rated Poor
Excellent
33
Very Good
7
Average
9
Poor
37
Terrible
108

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

    Opening times

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    Dealership Statistics

    19%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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