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183 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
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183 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
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"DO NOT BUY A CAR FROM HERE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my daughter a Peugeot 208 from this garage, communication quite poor to begin with. After asking for car to be MOT'd finally got a call to say it was ready and had passed. Picked up the car on Saturday and by Tuesday afternoon it had broken down. Took the car to a Peugeot Specialist garage who informed us that basically the car needed a new engine. Had to pay £350 to get the car back from Bristol where she lives back to the garage, they did give a full refund but said that there was nothing wrong with the car. Would not have left a review but now have seen that the same car is back for sale. I do not believe that these problems would have come to light within the 28 day period had my daughter not driven the car home to Bristol and then they would not have had to give a full refund. Avoid, they are aware that they are selling cars that are not road worthy.

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+0 Found this review helpful
"Avoid like the plague!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bourght her first car in March and my dad paid £300 for the extended warranty,( not worth the paper it’s written on) It “apparently” only failed mot on wiper blades!! Fast forward a month and we’ve had to have 4 new tyres, and tracking done. We’ve also had to take it to another garage as it’s making a noise which has turned out to be suspension, rust and corrosion. Can you get in contact with anyone??? Can you heckers like. Absolutely disgusted with the service and treatment or should I say lack of it!!!! Do not buy from these cowboys!!!!!

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+1 Found this review helpful
"Superb experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No hassle car purchasing, great prices and service very happy with our car will definitely look here again when ready to change highly recommend. Thanks Oksana

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"AVOID!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We took out 18 year old daughter who was about to take her driving test to view the large selection of small cars that they had for sale as she didn't really know what she wanted. She fell in love with a Vauxhall Adam SK66 LKF. 3 days later she passed her test! As we live in Sheffield I called and put a £200 deposit down over the phone. During the call the chap said that 1 of the electric windows was sticky so they would knock £100 off as it could take a couple of weeks to fix. 10 days later we were told the car was ready. My husband took out temporary insurance for him to drive the car home and off we set to collect it. Upon arrival we went into the office to pay the balance where we were told that there was no record of the £100 discount. We were made to feel like liars, very uncomfortable. They did honour the discount in the end. Next we were taken to another waiting room where I taxed the car for a full year £160 Whilst waiting a lad came and said the keys were in the car. We looked everywhere but couldn't find it. We went back to the office where we were told that they had made a mistake it was the wrong Adam! We couldn't believe it. He said ours was still in the garage and it would be delivered to us in Sheffield when it was ready. 5 days later it was delivered. Faulty tyre pressure light was the 1st thing to go. and within 2 weeks the petrol gauge had gone also. Having only then read the reviews we decided to cut our loses and return the car before the statutory 28 day window was up. To be fair the refund was given with no fuss. The car is now back up for sale, it obviously has many electrical faults. Absolute nightmare. What a waste of time and money. Please be sure that you know what your buying.

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+2 Found this review helpful
"Not worth any stars!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away.. I recently had a very bad experience when we bought a vehicle with potentially dangerous faults. After running up a bill with our trusted garage, we ended up getting a full refund as the fault could not be rectified. (The vehicle also went into their recommended garage who failed to correctly rectify the fault). The warranty they sell for £300 does not cover diagnostic work so was worthless in this case. They are very unapologetic when you have a problem and couldn’t care less about customer service - I witnessed several other people returning cars with faults, this just seems to be how they operate. The car we returned was straight back up for sale and has had two further keepers in six months and is back off the road again. It is true that there is no pushy sales person but it is also true as soon as you need to complain they are very hard to get hold of. You need to be persistent and do your research, I have not heard a good thing about Cleckheaton Motor Sales since this experience. I have also seen 5 star reviews online which have been done by their own employees! If you do buy a faulty motor you have more rights that you might expect. Contact the Citizens Advice Bureau who will advise you and will report them to Trading Standards.

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+0 Found this review helpful
"AVOID!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car at the end of August from these and it’s lasted 6 months before I’ve had to scrap it because of all the problems. Bearing in mind I drive 5 miles a day five times a week so it’s not like I’ve been doing thousands of miles a week. Waste of time using these

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+0 Found this review helpful
"Lost my deposit"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was going to purchase a car from here and had put a deposit down on it. Unfortunately I initially had problems because the finance company wouldn't deal with them. I then tried to get hold of them to explain that I could not pick it up when I said that I would and to ask if they would hold on to it until Friday. I could never get through. It just went to voicemail and the mailbox was full. I didn't get a response to my email either. I think that I might just end up going elsewhere which means that I will lose my deposit. I will fight that though. They also limited the test drive as well. I was told just to take it a mile down the road. They wouldn't do it with a 12 month MOT either.

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cleckheaton motor sales from Cleckheaton Motor Sales in response to Lost my deposit

We state at the time of purchase that all deposits are nine refundable, this is also stated on the invoice that you read and signed. The whole point of a deposit is a contract to say that you are purchasing the vehicle, If you then change your decision, you have broken the contract, this comes at a cost to the buyer and not the seller.

"Was looked after well."
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Artur Kaminsky could not do enough to help myself and husband to buy our new car. We are both in our 70+ years old and not very up on tecno, he was very kind and help full. All was excellent.

"DO NOT BUY FROM THEM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dad and I purchased a seat leon from this dealer and within a couple of weeks, an injector broke while on our way to our holiday. when we contacted them to ask if they would cover it under the standard warranty they supply and also the extended warranty we paid £300 for. The car now faults with the clutch so a reasonably priced car has now cost over a grand more than we paid. I would strongly recommend against buying from this company

"Avoid these cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter and her boyfriend recently bought a 2016 66 plate Peugeot 208 reg BV66 RMY from these cowboys. Test drove the car and all seemed fine so deposit left and told it would have its MOT within a couple of days which it did. I don't know who does the MOTs but must be blind or bribed to be deaf and blind. Anyway picked the car up and it seemed OK but after only 8 days it went into limp mode and luckily only a short distance from home so limped it home. Discovered there was no oil in it but there was oil when we checked a few days earlier. Put some more oil in and still wouldn't run properly. The day after it ran but not brilliantly so took it to a trusted garage to get it checked out. The garage said the engine needed replacing as the 3rd cylinder was knackered along with the catalytic converter and in the space of 2 days had used a load more oil. Went back to the garage demanding a refund but was told it needed a managers permission to issue it but no manager about. They said they would ring but false promises as they never did and went 3 times to be told the same tale. It took my daughter to send a text threatening legal action for them to agree the refund. Surprise surprise the day after the car was returned its back up for sale to some other unsuspecting mug. This company should not be allowed to trade as when my daughter returned the car there were a few more angry customers demanding refunds. AVOID AT ALL COSTS

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+5 Found this review helpful
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Andrea in response to Avoid these cowboys

Hi, just read your review. My son brought a car there last week and after 2 days it started smoking. They told us to bring it back and they would fix it for us. It's been one week since they have the car and my son can't get a hold of the garage. I called the sale department today wanting to speak to the manager and the sales person refused to give his name and hang up. Do you happen to have the name of the manager and any tips? Thank you for any advice Andrea

cleckheaton motor sales from Cleckheaton Motor Sales in response to Avoid these cowboys

Hi we gave you a refund as soon as i was requested . We have aslo recently sold this vehicle to someone else as the vehicle was perfectly fine with no issues when you brought it back to us.

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
183 reviews2 out of 5 stars — Rated Poor
Excellent
33
Very Good
7
Average
9
Poor
36
Terrible
98

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

    Opening times

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

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