24% Reviews
replied to
31% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


89 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales

Click on the stars to start your review

89 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Click on the stars to start your review
"DO NOT BUY FROM HERE"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car broke down within a few weeks. Awful customer service - I was told it is classed as wear and tear, they will not take responsibility or give refund, and still waiting for a call back from the manager. Will be taking legal action against Cleckheaton Motor Sales. STAY AWAY, DO NOT BUY FROM HERE!!!!

Respond to this review

+0 Found this review helpful
"Not interested when things are wrong"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service at Cleckheaton Motor Sales is appalling. I bought a car on sunday for my son. (Low mileage good condition drives as good as the day it left the factory). or so it said in the advert. The engine management light came on on the way home and the engine lost all power. We waited 10 minutes and restarted the engine and managed to get home ok. 2 hours later the car would'nt start and warning lights were flashing. After several attempts to speak to someone at Cleckheaton Motor Sales I was finally told " You'll have to bring it back to us buddy" I explained that the car would'nt start and was told we would have to return it on a low loader. I suggested that we get a local garage to have a quick look at their expense and was told "These are cheap cars buddy you''ll have to sort it yourself" he then hung up.It states on the receipt that in the unlikely event of any problems the car has to be returned, but a fault after 20 minutes....come on guys. Anyway the car is now sorted by a reputable garage and I would'nt touch Cleckheaton Motor Sales with a barge pole. And will be attempting to claim back my costs. A more reasonable attitude would have resulted in a happy customer.

Respond to this review

+4 Found this review helpful
"The car was broke "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was broke, Clekheaton Motor Sales used a treatment to fix head gasket that failed 5 days later.

Respond to this review

+2 Found this review helpful
"AVOID - DON'T BUY A CAR FROM HERE!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

CLECKHEATON MOTOR SALES ONLY OFFER 28 DAYS WARRANTY FOR GEAR BOX & ENGINE AND THEN PROBABLY JUST KEEP THEIR FINGERS CROSSED THE CAR YOU BOUGHT FROM THEM DOESN'T BREAK DOWN BEFORE THIS.... THE WARRANTY DOESN'T COVER GENERAL FAULTS - THEY ADVERTISE THE CAR HAS GREAT SERVICE HISTORY BUT IT HADN'T - LIARS AND CHEATS - I VERY NEARLY BOUGHT A CAR FROM THESE FOLK BUT I'M LUCKY I DIDN'T - BUYING A CAR FROM THESE CHAPS IS VERY RISKY - READ THE OTHER REVIEWS AND SEE FOR YOURSELF - THE OWNERS CAN'T EVEN SPELL !

Respond to this review

+0 Found this review helpful

Mr bshaw in response to AVOID - DON'T BUY A CAR FROM HERE!

I think it's bad that this site lets random people put made up reviews on when they never bought a car and slag people off .I bought a 5 weeks ago and they gave me a great service .I would 100% recommend any one to buy a car from cleckheaton motor sales.

"Smile wouldn’t go amiss"
3.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i finally found a car I wanted and it was at Cleckheaton Motor Sales,I was paying cash and purchased car with only 6 month left on MOT I asked if I could have some discount regarding this but they won’t budge,They all seem reasonable but could do with smiling it is off putting,they are very busy so probably why they seem so miserable,Hate to think I would have to go back if anything goes wrong with the car.

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"STAY FAR from this Trader"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

STAY FAR from this Trader. I flew from Dublin to Leeds in order get my car and come back home by Ferry from the Port of Holyhead. Everything it was organized: car insurance and Ferry's Booking. At my arriving they provided me only 1 Key (instead of 2) and the key it was also damaged (was not opening the car by the button). NOT a GOOD START... I decided (bravely) to move on and they proposed me 200£ off on the total amount of the purchase. I accepted and I paid. After 5 mins of driving I have drastically fallen into an engine problem related also to the EGR valve. Immediately I brought back the car to the Trader . The car was running not over then 40km/h. It was a Nightmare. They tried to fix the car in the same day but the issue remained. I claimed a full refund the following day with an additional partial refund of my outcomes (sleeping over 1 night in Leeds, Ferry to Dublin, car insurance, Taxi, Extra day off from work, Time and Patience lost). I don't recommend this Trader at all.

Reviewer has confirmed their email address

Respond to this review

+3 Found this review helpful
"Do not buy from these people"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall corsa from these people and about 2 months later, problems began. It started with the petrol leaking from the car and the car refusing to start. Contacted the garage who were rude stating that this is not their problem. I have spent more money that what I purchased the car for on repairs and still I’ve problem after problem. My advise is not to buy from this garage. They sold me a car that is dangerous to drive!!

Respond to this review

+3 Found this review helpful
"Awesome Mini - Great Lads "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Mini Cooper S from Cleckheaton Motor Sales. Car was immaculate. No pushy sales patter - let you take it for a spin. Amazing car and super impressed and a great price. The guys won’t give you the BS pushy sales pitch but if you ask for anything they’re attentive and helpful Overall really impressed and looking forward to picking my new wheels up!

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Indifferent"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled some considerable distance to view a car that has been on the dealership’s website for some time. We took it for a test drive and liked the car enough to approach the sales person to discuss buying it. As we wanted to make a part exchange, he came over to look at our car and then spoke on the phone to his manager. The price offered was considerably lower than the figure we had in mind .(based on other comparative cars for sale in the area) This in itself was not the problem, what was, was the indifference and casual attitude of the staff who just shrugged and walked away, making no attempt to negotiate or discuss a price to suit both of us.

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Disgraceful Do Not Buy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not buy a car from these people! I bought a car a few months ago and the problems started straight away fair do I never told the garage as small things I could live with like smelling of damp and heaters not working properly which cause the car to steam up! Then the problems started car struggles to get in reverse and the linkage has gone on the window wipers therefore the car is un roadworthy!!! I called and spoke to James last week to be told they won't do anything with the wipers but would fix the radiators as it's a common problem on a Zafira? Explained I didn't buy a zafira I bought a corsa he then started going on about the engine?told him I didn't have a problem with the engine.took to my local garage to be told the wipers will cost at least £300 to repair!!! My mot is due next month and will definitely fail due to the car being unroadworthy and illegal .will now be starting legal proceedings as citizens advise said I have a strong case due to the consumer rights act.please take my advice and do not buy you might as well throw money down the drain!!!!

Reviewer has confirmed their email address

Respond to this review

+12 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
89 reviews2.4 out of 5 stars — Rated Poor
Excellent
23
Very Good
6
Average
5
Poor
19
Terrible
36

Add Review


Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

31%
Would recommend this dealer to family and friends
32%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
24%
Percent of reviews responded to by this dealer

Additional Information About Cleckheaton Motor Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information