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I purchased a Vauxhall corsa this past week. I was really happy about viewing this car the service history and mileage was just something that I was looking for. However I decided to take my sis there with me and when we got there the service wasn't a very warm one. Test drove car was happy the road was busy couldnt fault the vehicle at the time. Purchased it the next day the bat went flat had to get that sorted then the engine was making a loud ticking noise (timing chain) rang up told them they said bring it in. Bought it in I told them the cars not right they said it is they have Aa report I said show me they didn't have it I threatened to call police that's how I got my refund fully back. I suggest everyone who wants to buy any car is to make sure u do all the checks because not everyone will sell u a decent if at least car.
Bought a low mileage (39k) 07 plate Yaris 2 weeks ago from cleckheaton motor sales. After a week the alternator packed in (not the garages fault) - I called them and without hesitation they told me to simply bring the car back in and they would replace with abrand new one!!! 2 days later I had the car back and it is faultless. No pushy salesmen....you can just browse at your own leisure. Cannot understand where all the negative comments come from? Very helpful staff, cars are reasonably priced and aftersales care was excellent!!!! People have to realise that they are buying 2nd hand cars, hence there will be minor issues.....I did not expect perfection for £2,600, but when I did find fault they were only too happy to rectify the issue. These guys are trying to make a living and pay their bills just like you and I....my £200 repair bill was met with no resistance and this has detracted from their profits! They may be £200 down, but their professional actions have certainly secured me as a repeat customer! Keep up the good work guys! Thank you!!!
Reviewer has confirmed their email address
I purchased a vehicle from Cleckheaton Motor Sales in Feb 2016, which broke down on the way home. Going through all the documentation they gave me, the first few pages were for the car I bought, however the rest, including the service book etc. were for a car of same make, model and similar registration but not the actual car. Owners were rude and abusive, and really couldn't care less once they have your hard earned money. They dragged it out through mediation and delays for well over a year until it finally went to court. Judge found in my favour within minutes, though they still didnt pay and I had to incur addition costs to get bailiffs involved. However, Cleckheaton Motor Sales used a loop hole in the law and added 'ltd' to their name. Meaning all previous debts are unenforceable. Please don't trust these people, they sell dodgy motors to make a quick buck, knowing they either won't have to fix the problem or if you try go to court, that they can just add/remove bits from their name with ease and void your claim.
Reviewer has confirmed their email address
I saw a car for my daughter on their website. Only 33k on the clock so rang and left a deposit. Two-hour drive there (i presumed to pick it up and pay balance) but was told there was no MOT on it and I'd have to return another time. First visit also revealed 5 small things which i was promised - both then and later that week on the phone - would ALL be fixed when i returned. Returned a week later - worn tyre had been replaced but other things not touched including one of two very worn wiper blades and the exhaust heat shield which was loose and still flapping. Eventually paid the balance anyway - filled with petrol nearby (£50) - and then broke down 20 MINUTES later. Engine light flashing, no power. sounded awful when I tried to restart. Two hours later, the recovery truck arrived (£90) to take the car back to the garage. To be fair, the owner agreed straight away to give me my money back (but didn't pay for the petrol or the recovery). Daughter gutted, two complete Sundays wasted and a fair bit of money down the drain for nothing (recovery, petrol, tax charge, insurance cancellation charge. Cars look decent on the outside but this episode, and several other reviews i've read since, make you wonder if they're all that they seem.
Reviewer has confirmed their email address
Not sure whats going on with Cleckheaton Motor Sales but ive been ringing and emailing them for 4 days now and not once have they answered the phone or emailed me back! got £3000 in my pocket to buy my daughter a car. Worried that if they don't even ring back or answer to my voice mails, then what would they be like if I actually got chance to buy a car and it was faulty?? Not impressed at all, don't think I will bother wasting my time again.
I bought a car earlier this year a corsa family car, was cheaper than on the market price so had a test drive and decided to purchase that day. Was told on signing for the car that the vehicle was previously a van. The sales man explained that the car had been legally converted to a car and was sorted with dvla. Insurance swopped my insurance over streight away no questions asked Couple of months later I went to renew my insurance and was told that the vehicle was a van and unable to insure it as a car!...turned out the vehicle does not have the structure built for a car and should never of had passengers in the back!! I had been driving the car illegally with my small children in the back for months thinking the vehicle was safe. Had a car sales man check it over who said it looked like the car had been put together with all different parts from different vehicles. Contacted the company who basically will do nothing! Saying the boss isn't in, numbers left no phone calls received been back and again no boss or manager just a phone number given which then no1 answerd. I then went to trading standards who said to write a letter the letter didn't even get read the company sent it straight back to my addresse unopened!! Going to have to pay to go to court and hope for the best this company is not fit to be in trade!! The damage that could of happend if my children and I had been in a accident is unbelievably think able!! Yet not even a apology or any acknowledgment.
Unknown from Cleckheaton Motor Sales in response to Corsa
We sold it to you as a van .that's what it is .not a car .we sold it off very cheap.you should of told your insurance straight away .not our fault.you understood when we sold it and we explained it to .
Kelly in response to Corsa
I have pictures of the car in the sales room that day, I have recordings of my convocation with insurance I'll see you in court
I bought a car and within a week it developed a fault. I contacted Cleckheaton Motor Sales ( not to be confused with trade cars etc etc) . I was told to bring it back on Monday for assessment and repair. It then took 4 days to repair and "road test " a damaged fuel line. My reason for this review is not the quality of the car, but the quality of the after sales service. When I phoned for updates, the staff told their boss that I shouted at them.. not true... nobody could give me an update. Their mechanic was incommunicado and they refused to pass on any contact details so I could be updated. Yes, I did have the use of a loan car, but after owning the car for less than a week, is that not standard nowadays. Read the reviews and make up your own mind. I think I've escaped lightly after reading some of the other reviews, but like I said, my only grievance is the level of after sales/ customer service.
Reviewer has confirmed their email address
Martin Lever in response to Mr L
I have given a 5 star review in error. My rating would be 3 at best. After sales service is adequate, which is below the standard I expect.
Martin Lever in response to Mr L
I'm Mr L. There is no way I would review this dealer with 4.5 stars. 2 would be generous. I love the car, but after sales is rubbish. Like all retail outlets, you only find out if they are any good when you have a problem. Check out all the negative reviews. We are not all wrong 2 ** at best.
Bloody hell I have read reviews on this company over several sites and they all say the same thing about customers being ripped off. I saw a car from this company which I was going to buy for. £2,000 as it was slightly under market value.... I went over to book a test drive but they wouldn't allow one as they said they weren't insured which is completely contrary to what their website offers anyway after reading countless reviews ... there is no way I'm going anywhere near them now this company should be reported and closed down immediately.
I put a deposit down on a 09 mini today the car was in excellent condition from what I could see I checked, obviously I am not a mechanic and don't know what the egine etc is like inside. They were happy to let me test drive the car and answered all the questions I needed. They even through in a full tank of petrol. I was actually very pleased with the service the chap was very nice. I will write another review in a couple of months to let you know how it gets on and give a honest review.
bought a rover 75 diesel recently great car honestly described would definately buy again
As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.
Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 18 | |
| Very Good | 5 | |
| Average | 3 | |
| Poor | 14 | |
| Terrible | 28 |
Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT
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Bradford Road, Cleckheaton, BD19 5BD
Netherfield Place, Cleckheaton, BD19 6JT
Bradford Road, Cleckheaton, BD19 3LA
Dewsbury Road, Cleckheaton, BD19 5BD
75 Westgate, Cleckheaton, BD19 5HS
Bradford Road, Cleckheaton, BD19 3TT
183 Bradford Road, Cleckheaton, BD19 3TT
Netherfield Place Moorside, Cleckheaton, BD19 6JT
788-790 Halifax Road, Cleckheaton, WF15 8HG
Wakefield Road, Liversedge, WF15 6AU
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