Cleckheaton Motor Sales reviews, Cleckheaton
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33% Recommend
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71 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales

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71 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Click on the stars to start your review
"Astra 1.6 2010"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service at Cleckheaton Motor Sales, needed a cheap safe family car v helpful staff and professional no pressure to buy showed me all the cars in my budget and explained everything great car for price and nice knowing the warranty is there and free too.

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+0 Found this review helpful
"Disappointed "
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Payed £3600 for a Vauxhall zafira family car from Cleckheaton Motor Sales, broke down the first week I bought it dpf and her problem had to pay for towing also ,they did repair the car but gave me no paperwork for work carried out,, also picked the car back up with fuel gauge empty, another week passed car back in with electrical faults they repaired again but again no paperwork and fuel tank empty again !! Low and behold same problem returned a lot of time wasted off work backwards and forwards to this place now 3 month on has broke down again this time costing me £1000 in a new clutch flywheel and gearbox recon , would not use this company again nor recommend it I've had nothing but trouble with my " family " car since the day I bought it which I now have £5000 in.

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+2 Found this review helpful
"A FANTASTIC SERVICE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

RECENTLY BOUGHT MY DAUGHTER A LITTLE CORSA FOR HER 18th. WENT INTO CLECKHEATON MOTOR SALES AND GOT A GREAT RECEPTION FROM THE LADS THERE. ALL THE CARS I LOOKED AT WAS VERY WELL PRESENTED AND WAS ALL VERY GOOD LOW MILEAGE EXAMPLES. HAVING BEEN TO A FEW DEALERSHIPS IN THE AREA I WAS OVER THE MOON WHEN I FOUND THIS PLACE,.. A VERY GOOD SERVICE AND VERY GOOD QUALITY LOW MILEAGE CARS..... THANKS LADS.

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+1 Found this review helpful
"Lucky Escape"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall corsa this past week. I was really happy about viewing this car the service history and mileage was just something that I was looking for. However I decided to take my sis there with me and when we got there the service wasn't a very warm one. Test drove car was happy the road was busy couldnt fault the vehicle at the time. Purchased it the next day the bat went flat had to get that sorted then the engine was making a loud ticking noise (timing chain) rang up told them they said bring it in. Bought it in I told them the cars not right they said it is they have Aa report I said show me they didn't have it I threatened to call police that's how I got my refund fully back. I suggest everyone who wants to buy any car is to make sure u do all the checks because not everyone will sell u a decent if at least car.

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+5 Found this review helpful

John peters in response to Lucky Escape

I had the same treatment from this company.. i said if anything goes in the warranty how will I get it here...oh don't worry...wel work something out...NO.i had to pay for breakdown recovery...pretended to fix the car...I ended up with a pile of crap..that I had to pay to be repaired properly at a garage closer to home...never ever go there...

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"Excellent Service and car!!!!!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a low mileage (39k) 07 plate Yaris 2 weeks ago from cleckheaton motor sales. After a week the alternator packed in (not the garages fault) - I called them and without hesitation they told me to simply bring the car back in and they would replace with abrand new one!!! 2 days later I had the car back and it is faultless. No pushy salesmen....you can just browse at your own leisure. Cannot understand where all the negative comments come from? Very helpful staff, cars are reasonably priced and aftersales care was excellent!!!! People have to realise that they are buying 2nd hand cars, hence there will be minor issues.....I did not expect perfection for £2,600, but when I did find fault they were only too happy to rectify the issue. These guys are trying to make a living and pay their bills just like you and I....my £200 repair bill was met with no resistance and this has detracted from their profits! They may be £200 down, but their professional actions have certainly secured me as a repeat customer! Keep up the good work guys! Thank you!!!

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+1 Found this review helpful
"Avoid!"
1 out of 5 stars See
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Resolving issues

I purchased a vehicle from Cleckheaton Motor Sales in Feb 2016, which broke down on the way home. Going through all the documentation they gave me, the first few pages were for the car I bought, however the rest, including the service book etc. were for a car of same make, model and similar registration but not the actual car. Owners were rude and abusive, and really couldn't care less once they have your hard earned money. They dragged it out through mediation and delays for well over a year until it finally went to court. Judge found in my favour within minutes, though they still didnt pay and I had to incur addition costs to get bailiffs involved. However, Cleckheaton Motor Sales used a loop hole in the law and added 'ltd' to their name. Meaning all previous debts are unenforceable. Please don't trust these people, they sell dodgy motors to make a quick buck, knowing they either won't have to fix the problem or if you try go to court, that they can just add/remove bits from their name with ease and void your claim.

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+7 Found this review helpful
"Really bad experience"
1 out of 5 stars See
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I saw a car for my daughter on their website. Only 33k on the clock so rang and left a deposit. Two-hour drive there (i presumed to pick it up and pay balance) but was told there was no MOT on it and I'd have to return another time. First visit also revealed 5 small things which i was promised - both then and later that week on the phone - would ALL be fixed when i returned. Returned a week later - worn tyre had been replaced but other things not touched including one of two very worn wiper blades and the exhaust heat shield which was loose and still flapping. Eventually paid the balance anyway - filled with petrol nearby (£50) - and then broke down 20 MINUTES later. Engine light flashing, no power. sounded awful when I tried to restart. Two hours later, the recovery truck arrived (£90) to take the car back to the garage. To be fair, the owner agreed straight away to give me my money back (but didn't pay for the petrol or the recovery). Daughter gutted, two complete Sundays wasted and a fair bit of money down the drain for nothing (recovery, petrol, tax charge, insurance cancellation charge. Cars look decent on the outside but this episode, and several other reviews i've read since, make you wonder if they're all that they seem.

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+8 Found this review helpful
"Trying to test drive a car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Not sure whats going on with Cleckheaton Motor Sales but ive been ringing and emailing them for 4 days now and not once have they answered the phone or emailed me back! got £3000 in my pocket to buy my daughter a car. Worried that if they don't even ring back or answer to my voice mails, then what would they be like if I actually got chance to buy a car and it was faulty?? Not impressed at all, don't think I will bother wasting my time again.

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+5 Found this review helpful
"Corsa"
0.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car earlier this year a corsa family car, was cheaper than on the market price so had a test drive and decided to purchase that day. Was told on signing for the car that the vehicle was previously a van. The sales man explained that the car had been legally converted to a car and was sorted with dvla. Insurance swopped my insurance over streight away no questions asked Couple of months later I went to renew my insurance and was told that the vehicle was a van and unable to insure it as a car!...turned out the vehicle does not have the structure built for a car and should never of had passengers in the back!! I had been driving the car illegally with my small children in the back for months thinking the vehicle was safe. Had a car sales man check it over who said it looked like the car had been put together with all different parts from different vehicles. Contacted the company who basically will do nothing! Saying the boss isn't in, numbers left no phone calls received been back and again no boss or manager just a phone number given which then no1 answerd. I then went to trading standards who said to write a letter the letter didn't even get read the company sent it straight back to my addresse unopened!! Going to have to pay to go to court and hope for the best this company is not fit to be in trade!! The damage that could of happend if my children and I had been in a accident is unbelievably think able!! Yet not even a apology or any acknowledgment.

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+7 Found this review helpful

Unknown from Cleckheaton Motor Sales in response to Corsa

We sold it to you as a van .that's what it is .not a car .we sold it off very cheap.you should of told your insurance straight away .not our fault.you understood when we sold it and we explained it to .

Kelly in response to Corsa

I have pictures of the car in the sales room that day, I have recordings of my convocation with insurance I'll see you in court

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"Mr L"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car and within a week it developed a fault. I contacted Cleckheaton Motor Sales ( not to be confused with trade cars etc etc) . I was told to bring it back on Monday for assessment and repair. It then took 4 days to repair and "road test " a damaged fuel line. My reason for this review is not the quality of the car, but the quality of the after sales service. When I phoned for updates, the staff told their boss that I shouted at them.. not true... nobody could give me an update. Their mechanic was incommunicado and they refused to pass on any contact details so I could be updated. Yes, I did have the use of a loan car, but after owning the car for less than a week, is that not standard nowadays. Read the reviews and make up your own mind. I think I've escaped lightly after reading some of the other reviews, but like I said, my only grievance is the level of after sales/ customer service.

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+4 Found this review helpful

Martin Lever in response to Mr L

I have given a 5 star review in error. My rating would be 3 at best. After sales service is adequate, which is below the standard I expect.

Martin Lever in response to Mr L

I'm Mr L. There is no way I would review this dealer with 4.5 stars. 2 would be generous. I love the car, but after sales is rubbish. Like all retail outlets, you only find out if they are any good when you have a problem. Check out all the negative reviews. We are not all wrong 2 ** at best.

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
71 reviews2.5 out of 5 stars — Rated Poor
Excellent
20
Very Good
5
Average
3
Poor
15
Terrible
28

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Contact Information

Address

Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT

Get in touch

07533 390011
http://www.cleckheaton-motorsales.co.uk

Opening times

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Dealership Statistics

33%
Would recommend this dealer to family and friends
35%
Thought the dealer was knowledgeable and helpful
40%
Thought issues were resolved quickly and easily
29%
Percent of reviews responded to by this dealer

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Additional Information About Cleckheaton Motor Sales

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