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Cleckheaton Motor Sales is the worst car dealership in the UK. Congratulations if anyone has purchased a car from them and it has lasted more than 6 months. I bought a VW Polo from these 6 months ago, now a complete write off. Ignored the initial issues the car had and repaired them at my own cost. However when a dealership sells you a car with a tampered engine that completely destroys it, that is a different story. Extremely dangerous and scary now knowing what I know about the condition the car was sold in. However that doesn’t make a difference to these guys, try to have a conversation over the phone or email to discuss a reasonable outcome but they only do customer service over text messages apparently. Safe to say the texts from them were less than caring, despite the “first class customer service” they claim they provide on their website. Don’t trust them on their sales pitches, service history or car history. You do not know if this is true. Anyone looking to buy a used car don’t go to these guys. It’s like playing Russian roulette with your safety and life.
Reviewer has confirmed their email address
Got a Vauxhall insignia from this company. And had nothing but problems from day 1. Drove it home oil leak, then all the coolant went im 100% sure they sold me a car with a cracked head gasket. And all the cars have 60,000 on the clock! Yeah yeah. The only thing good about this place is the valating side. Never buy a car from this place unless you want a wash. Mark york
Cleckheaton Motor Sales advertised car and I placed a deposit based on advertisement. Travelled from Dublin to find that the car was far from advertised and basically a heap of junk. Dealer refused to return deposit and I found the overall experience well below what I would expect.
Reviewer has confirmed their email address
The salesmen at Cleckheaton Motor Sales are SO full of their self importance it beggars belief! Tried to sell a car with outstanding finance on it, blaming the auctioneers for not sorting it out. Will not negotiate on prices. Act like spoilt school children. Cars not good value either. You can see them spray painting bumpers and bodging repairs to make the cars look better. AVOID AT ALL COSTS. They worry me that much i dare not leave my name on this review!!!!!!
Appalling customer service. They don’t answer the phone and very rarely text you back. Bought a car a month ago and engine malfunction light is now on. Car barely drives . Told me to take it back myself, probably a 20 mile journey- how safe is that?? A call to trading standards is next
Car buyer in response to Appalling
Hi I'm in the same boat as you bought a car from them and engine light came on the same day as sale. They said they will try and fix but its a dangerous fault. Was trading standards any help
Y Olive in response to Appalling
I'm also interested to find out what trading standards have said about Cleckheaton Motor Sales, My partner just bought a car from them and it broke down as he was driving it home, according to greenflag the engine is faulty. Under the Sale of Goods Act items must be fit for purpose and these cars clearly are not so they shouldn't even be trading.
Bought a car just under 2 years ago from Cleckheaton Motor Sales.Had read the reviews and as there were some positive comments decided to take a chance...Now i wish i had'nt!! Bought a Vauxhall Corsa for £3000...Test drive went well..car was clean but there were a couple of small scrapes and slight damage to one of the wing mirrors so asked if there was a reduction in price ...was told quite bluntly "NO". Drove the car back home on the motorway,it was absolutly fine and at this point i was totally happy with my purchase. Fast forward 2 months...ABS light kept coming on so had it checked by my regular garage...resulting in new ABS system coming in at £500...Then it developed an oil leak which cost £75 to repair...as it was'nt just an "oil leak"....Timing chain began to cause problems another £400+ and it kept cutting out so had new starter motor fitted another £100+. It has to be the most unreliable car i have ever purchased.The staff do'nt answer the phone or reply to emails and i was'nt prepared to drive it a 60 mile round trip in its unreliable state to be told "we can't do anything." Now im having to fix all its faults before selling it on again..which is slowly creeping up towards the price i paid for it...Very disappointed!!
BOUGHT CAR FROM CLECKHEATON MOTOR SALES,PAID 4350, GOT HOME 20 MILES AND IT COMPLETELY OVERHEATED, NO WATER IN SYSTEM, AIR CON DOSNT WORK, SATNAV DOSNT WORK, TYRE SENSOR DOSNT WORK, KNOCKING UNDERNEATH, TODAY NO ELECTRICS, RAND GARAGE WERNT INTERESTED AT ALL, THEN TRIED RINGING BACK AND NO ANSWER AT ALL, BEEN TRYING ALL WEEK. THINK I WILL GO TO COURT
Car buyer in response to TERRIBLE GARAGE AVOID AT ALL COSTS
I'm in the same boat as you bought a car from them and engine light came on the same day it cuts off on the motorway.. Did you manage to get anywhere with theese guys
No stars! (but I had to click one). 30/07/2019. Very poor customer service. On visiting the garage four times, the same salesman did not recognise me or know my name. Now for the lies and deceit. The car was sold with one years MOT, however, after taking the car for an independent service and inspection, it had buckled wheels and was unsafe to drive. I gave the opportunity for 'Cleakheaton Motor Sales' to fix/change the alloys. They kept the car for two days and claimed it was rectified and safe to drive. Once again, I took the car to a separate garage to have the wheels inspected. There was no change to the wheels, and on calling the garage to complain and deal with this issue they put the phone down on me. The car is now being inspected by the Driver & Vehicle Standards Agency (DVSA) and I will have to take the matter through trading standards and potentially small claims court. I write this so that others can avoid the whole process in the event of a complaint. AVOID!!! I DO NOT RECOMMEND!
Reviewer has confirmed their email address
Called this morning enquiring about Audi A1 for sale. Was told still available so explained travelling over an hour to view with the hope to buy. Half an hour later got a call back to check which A1 I was interested in and confirmed the car. Turned up and the car was SOLD!!!!! No attempts made to call me. Absolutely wasted journey!
My partner went to look at some transit vans at Cleckheaton Motor Sales,the one he liked didn't have any diesel in and they couldn't find the keys so he couldn't drive it anyway he paid 200 deposit to go back in a couple of days they said the 200 was returnable because he hadn't test driven it,anyway before he returned to pay he was let down by a customer so didn't have the cash for the van so couldn't afford it went back for his deposit to be told some bullshit story that they had put the van through a mot so he couldn't have his deposit back so basically he's paid for the mot pft so we will be takeing it further to the ombudsman
As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.
Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 28 | |
| Very Good | 7 | |
| Average | 5 | |
| Poor | 29 | |
| Terrible | 51 |
Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT
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