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187 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
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187 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
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"awful service and poor quality "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a car advertised on website and autotrader. Called a day ahead to make sure it was still for sale etc and that I was going to view. Drove almost 3 hours to view a car advertised as £2995 and 60k miles, got there and was £3995 for £67k miles. Tried to start up but wouldn’t because of the battery, because, like most of the cars there, had probably been sat for months. Then when it was charged back up it had an engine fault. They claim their cars are “showroom quality” nothing showroom about it, the cars are tatty and worn and staff are unfriendly and rude. No doubt the cars will cause more trouble once you buy

"AVOID AT ALL COSTS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car in March we’ve had problem after problem from brakes to engine, exhaust you name it . The car is now not road worthy and never was by the sound of it . Save your money these people are selling dangerous car and should be shut down . We are seeking legal advice

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Joanne Batty in response to AVOID AT ALL COSTS

Report them to Trading Standards as well - I did that when we had similar problems with this garage. They are nothing but cowboys and should be shut down.

"Do not buy a car from here "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You will regret buying a car from here - I learnt the hard way. Waste of money and they were dishonest about the cars history - please avoid at all costs

"Money down the drain"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car off these chancers for my daughter to be her first car. Didn't expect it to be a money pit. When we got the vehicle they told us the radio wasn't working but they'd fix that, and to be fair they fixed it for long enough for it to work on the drive home. They gave us the usual spiel about extended warranty, and as it was the daughters first car I thought I'd get it for her, for her peace of mind. Cut to 9 months later when the car is having issues and apparently they aren't covered by warranty. So far we've had to replace a shredded V belt, something that should've been noticed on any mot inspection (which apparently they had done for us out of courtesy), replace the battery, replace the alternator, the rear brakes were ceased so needed fully replacing, the rocker cover was lose, causing an oil leak that lead to much of the things needing replacing. Now I understand this could happen at any time, and it's a 14 year old car, but to basically say to us, "not our problem" is a poor way of dealing with it from Cleckheaton Motor Sales. I could never recommend anyone going here for a vehicle unless they are in total desperation, and only then if they had tried everywhere else.

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"DO NOT BUY A CAR FROM HERE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my daughter a Peugeot 208 from this garage, communication quite poor to begin with. After asking for car to be MOT'd finally got a call to say it was ready and had passed. Picked up the car on Saturday and by Tuesday afternoon it had broken down. Took the car to a Peugeot Specialist garage who informed us that basically the car needed a new engine. Had to pay £350 to get the car back from Bristol where she lives back to the garage, they did give a full refund but said that there was nothing wrong with the car. Would not have left a review but now have seen that the same car is back for sale. I do not believe that these problems would have come to light within the 28 day period had my daughter not driven the car home to Bristol and then they would not have had to give a full refund. Avoid, they are aware that they are selling cars that are not road worthy.

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"Avoid like the plague!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bourght her first car in March and my dad paid £300 for the extended warranty,( not worth the paper it’s written on) It “apparently” only failed mot on wiper blades!! Fast forward a month and we’ve had to have 4 new tyres, and tracking done. We’ve also had to take it to another garage as it’s making a noise which has turned out to be suspension, rust and corrosion. Can you get in contact with anyone??? Can you heckers like. Absolutely disgusted with the service and treatment or should I say lack of it!!!! Do not buy from these cowboys!!!!!

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+1 Found this review helpful
"Superb experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No hassle car purchasing, great prices and service very happy with our car will definitely look here again when ready to change highly recommend. Thanks Oksana

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"AVOID!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We took out 18 year old daughter who was about to take her driving test to view the large selection of small cars that they had for sale as she didn't really know what she wanted. She fell in love with a Vauxhall Adam SK66 LKF. 3 days later she passed her test! As we live in Sheffield I called and put a £200 deposit down over the phone. During the call the chap said that 1 of the electric windows was sticky so they would knock £100 off as it could take a couple of weeks to fix. 10 days later we were told the car was ready. My husband took out temporary insurance for him to drive the car home and off we set to collect it. Upon arrival we went into the office to pay the balance where we were told that there was no record of the £100 discount. We were made to feel like liars, very uncomfortable. They did honour the discount in the end. Next we were taken to another waiting room where I taxed the car for a full year £160 Whilst waiting a lad came and said the keys were in the car. We looked everywhere but couldn't find it. We went back to the office where we were told that they had made a mistake it was the wrong Adam! We couldn't believe it. He said ours was still in the garage and it would be delivered to us in Sheffield when it was ready. 5 days later it was delivered. Faulty tyre pressure light was the 1st thing to go. and within 2 weeks the petrol gauge had gone also. Having only then read the reviews we decided to cut our loses and return the car before the statutory 28 day window was up. To be fair the refund was given with no fuss. The car is now back up for sale, it obviously has many electrical faults. Absolute nightmare. What a waste of time and money. Please be sure that you know what your buying.

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+2 Found this review helpful
"Not worth any stars!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away.. I recently had a very bad experience when we bought a vehicle with potentially dangerous faults. After running up a bill with our trusted garage, we ended up getting a full refund as the fault could not be rectified. (The vehicle also went into their recommended garage who failed to correctly rectify the fault). The warranty they sell for £300 does not cover diagnostic work so was worthless in this case. They are very unapologetic when you have a problem and couldn’t care less about customer service - I witnessed several other people returning cars with faults, this just seems to be how they operate. The car we returned was straight back up for sale and has had two further keepers in six months and is back off the road again. It is true that there is no pushy sales person but it is also true as soon as you need to complain they are very hard to get hold of. You need to be persistent and do your research, I have not heard a good thing about Cleckheaton Motor Sales since this experience. I have also seen 5 star reviews online which have been done by their own employees! If you do buy a faulty motor you have more rights that you might expect. Contact the Citizens Advice Bureau who will advise you and will report them to Trading Standards.

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+0 Found this review helpful
"AVOID!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car at the end of August from these and it’s lasted 6 months before I’ve had to scrap it because of all the problems. Bearing in mind I drive 5 miles a day five times a week so it’s not like I’ve been doing thousands of miles a week. Waste of time using these

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
187 reviews2 out of 5 stars — Rated Poor
Excellent
33
Very Good
7
Average
9
Poor
37
Terrible
101

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

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