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I bought a car 26th feb this year , looked beautiful to then getting it home after buying the car Ford Fiesta titanium 1.6 black due to covid we couldnt test drive drive it down the road and found had a broken coil spring !!!!!!! And to then find it had electrical faults, causing very dangerous situations when driving cutting out on the motorway. We phoned the garage they told us to bring it back the next day they gave me courtesy car no petrol ! I then asked the owner to give me a print out of it going into the garage as proof it already needed a new battery!!! We then thought it was best to get a full refund as the car garage was trying to fix the problem the cheapest way! We asked for a refund and the manager was refusing !! Even thou we only had the car 1 day and we was well in our rights !! We mentioned how it was dangerous for my children to be in the car and we felt we didn’t feel the car was right for us anymore due to it having 2 faults already!! He then said don’t talk to me about your children I don’t care!!! I said that is very rude!! He then said your not having a fucking refund!!!!!! And put the phone down I then phoned numerous times and got ignored!!! I then had to drive 50 miles again to the car sales I had to get legal advice because they was not being fair!soon as I did they gave me a refund!! None should have to go through this !!! Stay away botched cars!! All they do is touch them up spray the alloys so they look nice but they have faults inside the engine!!! Con men
This is probably the worse garage around...stay away...Went to pick up a car we bought i insured the vehicle went to tax it couldn't, the y had FORGOT to MOT the car.So they gave me a courtesy car with NO FUEL in it so I could come back a week later to collect it. After arriving there its organised chaos finally got someone to get the car for me looked on mot the car was to DANGEROUS to drive before the mot has the front discs and pads were not existint and the was welding to be done as well it was adeath trap I had my 5 year old daughter with me when I originally went. The car needed a front tyre there was wire hanging out the tyre just gave me £30 and basically sort it your self so I had to drive over an hour down the m1 with a tyre that wasn't passable at all but who wants to go back to a company that does really give a s××t.money in the till thats what it its a bout I'd call it it Cleckheaton cowboy cows sales!!!just stay away shambolic
Left a £200 deposit on a ds3 only to find it had outstanding finance on it! The company has totally ignored all my phone calls. I have also had to pay £25 for the log book! Please do not use this company
Uninterested sellers with a complete lack of customer service. Said to call back to pick up car next morn. and didn’t call back at all (after 3 missed calls and multiple texts) Lovely cars to buy but service is a total letdown
Absolute c**ts. Don’t waste your time here, these types of people deserve to have COVID and never live to see another day. Absolute low life’s, worst cars, worst service. They should be shut down
I bought a car in September and even whilst buying I received bad service with no calls answered and no texts responded to, when I was trying to view cars. I was viewing one, and after my long drive I got there to be told it had sold. I eventually found a car I liked however was told before I test drove it that it needed a new battery. Waited a few days and then test drove the car and bought it. Didn’t take long before the car stopped working. I got no responses from cleakheaton and was very disappointed. It is very temperamental and I cannot believe that a new battery was fitted when they said it was. It doesn’t start some days and I have had it looked at and they said it’s the battery. I was appalled by the service. AVOID at all costs!!!
I would give zero stars if possible, I wouldn’t recommend this garage to anyone, atrocious customer service, they thought it was safe for me to test-drive one of their vehicles which the bonnet catch was broken, they tried selling me the vehicle with two bald tyres, they never advised me that the drivers side wheel arch had been in an accident! They’re just a few things from the huge list of issues which I encountered, I would highly recommend for you to check the entire car if you do buy from them, as I’m sure the vehicle will have issues which they won’t tell you about. Very dishonest company! AVIOD THIS GARAGE IS A MUST!!
Like many other reviewers here had a terrible experience buying a second hand car of Cleckheaton Motor Sales. Utterly untrustworthy outfit, Car was not roadworthy which could easily have resulted in a serious accident on the motorway when we took it home. The bit in the legislation that callous traders like Cleckheaton Motor don't want to know about (and don't want you to know either) is that under the 2015 Consumer Rights Act you are entitled to reject the purchase of any goods if they are not not of satisfactory quality or faulty or not as described. You can ask the seller to fix the problem (not something I would recommend with this company) or return the good/vehicle and ask for your money back. We had quite a job convincing the boys and girls at Cleckheaton that this was the case, but eventually got our money back. Would advise anybody to steer well clear of this dealer, but if you have already bought a car of them and have issues with it, get some good consumer rights advice, such as Which! Legal.
Bought a car off them lights didn't work rang up noone answered put txt me said they would fix the lights so I thought that's alright dropped car off with them they had it 5days in total and still hadn't fixed the problem kept feeding me some bullshit that it needed this and that I said I wanted car back on 6th day when I went to pick car up it had half of fuel left and got told off the miserable young lad running place that the repair lad would ring me back to book it in for the part it needed never rung me back still waiting on call now, I've decided to get it fixed myself and I'm going to take them to small claims court I've already been in touch with trading standards,the car was advertised as showroom condition faultless like all their motors are all they do is buy cars from auction and sell them on a kid with all costs this place should be shutdown worse customer service ever
I bought my vehicle a year ago been up and down England never had a bother so got it in at vw for the cambelt and water pump changing received a great service. That was until I drove home and a fault appeared less than 15 minutes on the road. Took back to the garage and they told us it was the coolant pump and they said it was just a coincidence that it had and electrical fault. I was told the cost was going to be nearly £400. Upon investigation I found the part only cost £70 elsewhere and they were charging £150 for this and the rest on labour. 40 minutes after they phoned they had completed the job so this meant they were charging me £250 for labour for 40 minutes work which I found extremely unreasonable especially when an hours labour is only £80. Upon questioning this they took off £105 from the bill but I was still unhappy with the costing. Upon collecting my vehicle I found the member of staff at the desk was very helpful but unfortunately the other member of staff that came out to talk with me about the work was very un professional and rude. I am not happy that I have to leave this review as I have never left a review for anything.
As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.
Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.
Manufacturers: Sells a variety of makes and models
Cleckheaton Motor Sales
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