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4 reviews from our car dealer reviews community
Leave a review for Clive Brook Volvo
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Clive Brook Volvo
Leave a review
"Terrible customer service and repair"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the third occasion that I have taken my Volvo back to Clive brook every time they have either broken something or left the car in a mess. I had it in for a two front springs under warranty they suggested I needed discs and pads yes for pads but no for discs. Anyway I got the car back then the ABS and the ESC failed also the cruise control failed and it takes three attempts to switch the car off. I called them to help firstly they were really defensive and unapologetic the same attitude as every other occasion. They suggested I call breakdown recovery so that I could get another car presuming I had this policy. They sent a text staying I needed an MOT so I took it to another garage for the MOT it failed on the springs so I checked if they where under warranty which they where but the chap at Volvo asked why I was having an MOT as it was due in 4 months, it was bloody them that told me I needed it. So my car had failed the MOT it was dangerous and now I need to take it back to them to fix their problems! Also every time I get the car back there is dirt and oil on the cream leather car seats. There is never an apology or any reasoning, terrible terrible terrible! I wish I never bought the car from them.

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From meeting Florence until uplifted new vehicle communications were good. Very fair in price of vehicle & trade in value. Also Andrew & Paddy input. Highly recommend Clive Brook Volvo.

"Absolutely Second to None!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased used V40 Cross Country, at Bradford. New to Volvo, therefore new to Clive Brook sales. Have never looked forward to changing my car and having to deal with the 'norm' in the car retail industry. Have walked out of a few garages over the years. What a totally different experience this time. Customer service matched the precision and engineering of the vehicle purchased. Absolutely delighted. Fab-u-lous! Highly Recommended. Please note - In review - issues not resolved quickly as there weren't any!!!!

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"Stewart Donnor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cilve Brook cars were very attentive, everything as described which leaves a very good impression when you are buying a car. When i was told things were being done they was, when i went to pick up all was on time with no delays or messing around. Overall a very good service and Volvo from Clive Brook

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Dealership Information

As a privately owned Volvo dealer; Clive Brook Volvo is one of the best places to go if you are looking for a Volvo in West Yorkshire. Providing choice across the range and on site servicing, motability and parts you may just find everything that you need here. 

Deals in: Cars
Manufacturers: Volvo
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Clive Brook Volvo
355 Canal Road
Bradford
West Yorkshire
BD2 1AA

Get in touch

01274 802999
http://www.clivebrook.co.uk

Opening times

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Dealership Statistics

75%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Clive Brook Volvo

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