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Found the staff weren't particularly engaged and seemed more interested in taking my money than giving the right kind of advice. Apologies seemed superficial and when it came to giving me the information I wanted, they seemed disinterested. Felt rushed when signing the forms for the cars, got the impression the person serving me wanted to add another sale to their record rather than making sure the customer was satisfied.
Bought a car from Coastal Car Sales and I must say they have been brilliant from start to finish!! I mainly dealt with Tom for any queries and booking in viewing of the car and he was very friendly and helpful and fair. I was also extremely impressed with Tony who delivered the car to us and he was very friendly and helpful and good at explaining everything about the car and even helped me do the sorn for our old car and set up new tax for our new car he derived to us which I wasn't expecting him to do, so a very nice touch. He even gave me a few tips on our garden as he also does landscape gardening which was very helpful and useful. I would definitely use this company again for any future cars we may buy and recommend coastal car sales to our friends. Thank you once again to the team for everything! We love our new car!!
Sales service was okay but after sales customer service was appaling at Coastal Car Sales.
Coastal Car Sales did not do what they said they would, in fact were completely misleading, so we never got the car.
There was a few teething problems and the car has had a fair bit of work done under warranty to get it ship shape and Coastal Car Sales have been very good at getting the repairs done quickly at their on site garage. I am however disappointed that I am still waiting on a second key for the car after nearly 3 months now after reminding them multiple times.
My purchase with Coastal Car Sales was all done very quickly which was brilliant. Although they was a slight false description I would still recommend them
Based in the beautiful seaside town of Poole in Dorset, Coastal Car Sales have two locations stocking used cars. Their Poole site has been established since 2005 and provides access to a wide range of makes and models including hatchbacks, saloons and 4x4 cars too. They also offer repairs, MOT, finance and part exchange on site too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Coastal Car Sales
576 Ringwood Road
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