After parting with £10000 for a BMW I was promised the earth by Colebrooks of Bournemouth. There was a dangerous tyre which I was promised would be replaced and the alloy repaired prior to me collecting the car. I subsequently discovered that the wheel had simply been swapped for the spare thus I now have an illegal and dangerous spare wheel. 2 further defects were not repaired as promised and I have discovered the repair will cost almost £1000 and is not covered on the warranty which I also purchased. The big guy called Derrick (although he may also have lied about this) tricked me completely and Derrick if youre reading this I have all the evidence so please challenge me if you with, I have stuck to the facts. Essentially I have been left with very expensive repairs and feel like Ive been robbed, I'm distraught. Dont be treated like me and use a reputable dealer instead. I'm happy to answer specific questions on my experience.

I bought a car from Colebrooks back in April and and I am not very happy with the service. I was mislead about the warranty covering certain things when it doesn't and the dealership were very slow and unreliable when I needed issues with the car to be resolved. I can not recommend this dealer based on my experience with them.