17% Reviews
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69% Recommend
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39 reviews from our car dealer reviews community
Leave a review for Compact Cars And Vans
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39 reviews from our car dealer reviews community

Leave a review for Compact Cars And Vans
Leave a review
"Great from start to finish!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole process of purchasing a car was made simple and enjoyable no hassle, all staff I dealt with were very helpful and knowledgeable. Will definitely be returning for my next purchase.

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"Trustworthy dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased two cars from here, a very reliable VW UP and just picked up a stunning Subaru BRZ. Everyone at the dealership are friendly and extremely helpful. Talk you through everything you need and ensure you get a trustworthy car. I would definitely recommend anyone to buy from Compact Cars or Just Drive 👌

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+0 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a lovely Zafira from Compact Cars that has been extremely dependable, will definitely be coming back when I’m ready to change although I tend to keep my cars for a long time!

"Brilliant choice and aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A large dealership with plenty of vehicles to choose from, we ended up with a fabulous Juke that we adore...would recommend to all!

"Happy customer 😄"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just driven my new car home and it’s fab !!! I can’t thank Mike enough for all his help … great service … great car 🚗 … great people 😁

"very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought mt vw transporter from a helpful young man, all was very low pressure and easy to understand, and i love my van,, cant wait for the summer!!

"what a great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought several cars from compact cars and every visit is as good as if not better than the last. Always polite, respectful and constantly attentive to my needs. New MOT, service, warranty, what more can you ask for. Ill be back again for the next. Thank you all again. See you soon.

"Fantastic Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went down looking for a second vehicle and had a great experience with the sales team. My vehicle was prepped to high standard and really enjoying the drive of my fantastic car. Will definitely be back for another and recommend to all friends and family.

"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In September 2023, I purchased a VW Caddy van in preparation for my retirement. I've had nothing but problems with it and have had to return on numerous occasions for various reasons. I've been repeatedly fobbed off and given all sorts of excuses. Three months after purchasing, a technician finally agreed to come for a test drive with me after I had been reporting a steering problem when going above 60 mph. He was terrified when he saw the condition of the vehicle, and we were both shaken up after almost losing control driving at 70mph on the motorway. He admitted that driving it was dangerous! Even with the technician experiencing firsthand that I was driving a potential death trap, they 'fixed' the issue by replacing the ABS pump with a second hand one! I’d had enough of the issues and excuses, and especially using a second-hand part to 'repair' something that was already so dangerous. I requested to speak with the manager, but the sales team informed me that he does not interact with customers. I can only presume the reason for this is that he is filled with remorse for taking people's hard-earned money and selling them such dangerous vehicles. Compact Cars takes pride in being an 'AA Approved Dealer', and their website makes it apparent what this means. It's ridiculous that they can advertise this when they failed to meet the criteria. AVOID AT ALL COSTS. DON’T WASTE YOUR MONEY. Happy Retirement to me. PS – Still having problems with the van.

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Compact Cars from Compact Cars And Vans in response to AVOID AT ALL COSTS

Some staunch defence is required against this review for those who read it. The gentleman that purchased the vehicle above was actually attempting to return to us for maintenance work outside of his given warranty period - out of goodwill we allowed this on a couple of occasions to give what we thought was a positive outcome for the customer. However, the gentleman continued to attend with new concerns time after time (wear and tear related), even at this stage we completed a job for him in which we only charged him for the part and wrote off the invoice for labour costs - it seems like this still wasn’t enough for this particular gentleman. His initial concerns regarding the brakes were resolved swiftly by Compact Cars using a part from an identical (lower mileage) vehicle on site, again to meet the demands of the gentleman and to achieve a good outcome for him. The vehicle he purchased has well over 100,000 miles on the clock and of course will not be the same as a brand new vehicle. Regarding the gentlemans statement about failing to meet criteria, Compact Cars go beyond the criteria of most other used vehicle retailers, his vehicle was supplied with a brand new MOT with no advisories, fully serviced, inspected prior to handover with a years worth of inclusive AA breakdown cover and his warranty. This is something that all our customers receive. At no point were any excuses required from us as we had already fulfilled our statutory obligations on this particular transaction, and as stated above provided a service far beyond the warranty disclaimer that the gentleman signed. We do, however, wish him a happy retirement. - For and on behalf of Compact Cars

"Amazing Garage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went passed this garage by chance as we were looking for another one.. Glad we did ..Ground the best Ford Kuga we could have wished for ..Luis the salesman although young was amazing and very knowledgeable for a young man .. No pressure and everything he promised he did.. Totally recommend this garage and of course Luis the salesman ..

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Dealership Information

About Us

Established in 2001 and with a dedicated team boasting decades of motor trade experience, Compact Cars & Vans is proud to be the largest used car and van dealer in South Wales. 

Explore our wide range of carefully selected used cars and vans online or at our dealership which is conveniently located on J35 of the M4. Our friendly and experienced sales and aftersales teams are on hand to help seven days a week and ready to answer any questions.

Service you can trust

We know that buying a vehicle is a significant purchase so we do everything we can to provide a service that customers know they can rely on. To prove our commitment to this, we have signed the AA Dealer Promise and have agreed to an annual audit to ensure that we meet this high standard. 

All of our vehicles are supplied to our customers recently serviced and with a brand new MOT certificate, clear of any advisories. This is carried out by an independent inspector so you can drive your car or van away with confidence. Our own technicians also put each vehicle through a rigorous list of checks to ensure it is safe and in excellent condition. We never sell a vehicle that hasn’t passed an HPI check and we will also provide 12 months’ free AA Breakdown Cover and a warranty providing complete peace of mind.

We have a diverse customer base and strive to match each of our customers with the vehicle that suits their needs and financial situation. If you’re looking to finance a vehicle, We also have a team of experienced financial advisors on site, helping get the best deal for you. Whatever your circumstances, we work with a range of trusted lenders to create a plan that is personalised for you.

 

Why choose us?

Comprehensive warranty as STANDARD!

Brand NEW MOT with NO Advisories

12 Months FREE Breakdown Cover

Finance Available From 7.9% APR

Experienced Finance team! Dedicated to ensuring YOU get the best deal every time!

£0 DEPOSITS AVAILABLE! WE CAN FINANCE THE VAT!

Dedicated sales and after sales Team here 7 DAYS a week!

Over 100 CARS & VANS in stock!

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2001

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
39 reviews3.8 out of 5 stars — Rated Very Good
Excellent
27
Very Good
0
Average
0
Poor
4
Terrible
8

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  • Contact Information

    Address

    Compact Cars And Vans
    Waterton Road
    Bridgend
    Bridgend County Borough
    CF31 3YY

    Get in touch

    01656 767606
    http://www.compactcarswales.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00-17:00
    Sun 11:00-17:00

    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Compact Cars And Vans

    Company Formed: 2001
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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