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40 reviews from our car dealer reviews community
Leave a review for Completely Motoring
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40 reviews from our car dealer reviews community

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"Terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would give 0 stars if it was a option! Stay well clear of these guys they come across as a caring family buisness but this is far from the truth Brought a x5 off them that had been sold back to them twice (did have my suspicions) but car looked OK so I brought it From day 1 I reported a fault with the car and got no response the car then broke down with another fault (they did fix this) myself and my wife now have sciatica due to how badly worn the drivers seat is its completely not fit for purpose but these guys don't care I've had it assessed and they have said it's faulty yet still nothing I have a 27k car sitting on my drive gathering dust as we can't use it any more Just be careful what your buying from these guys

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+0 Found this review helpful
"Kept my deposit after Mot fail"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Requested to view when mot was completed but was eagerly persuaded (after I refused twice) to leave a deposit. Car failed initial mot. Raised red flags for me. But they still kept my deposit...... This company takes deposits on pre mot vehicles, then when issues arise over Mot. They fix them up by doing mot before service so they then know the minimum work required to pass the mot, then pass the liability on to the customer who are now committed to buy or lose £500, as I did. Later found out the car was also overpriced by 3000, which is an instant concumer loss as soon as you dive off the forecourt.... Beware of this company, and the "We're a family run company" narrative that is obviously read from a script. Bullshitters and below standard vehicles

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+2 Found this review helpful

Scott in response to Kept my deposit after Mot fail

They have stitched me to What car did you buy? Mine was over priced to

Rob in response to Kept my deposit after Mot fail

Hi Scott, I'm sorry to hear of your misfortune.... I didn't buy from COMPLETELY MOTORING. I found the "Son" to be very transparent when requesting my money back and walked away from the deal 500 pounds down. He kept emphasising that they were a family run business, and although myself and my daughter were present. He took the £500 off this struggling family without conscience. I ended up purchasing a vehicle elsewhere. And the dealer I bought from was great by comparison.

"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased the Suzuki vitara black. First time I have gotten a second hand car that’s 2 hours from me. George at completely motoring was absolutely amazing! Made the process swift and painless, all the pictures and videos were detailed as I couldn’t see it face to face. The queries I had George messaged me back within minutes with a detailed response. Even after I had the car in my possession I wanted to ask a question and he picked up the phone. The car was in MINT condition despite a 2 hour drive on the motorway! I will be using this company again in the future. Thank you George!!

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+0 Found this review helpful
"I do not like this car. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Repaired windscreen wipers, windscreen washer, rear mudguard replaced. Car given to me with no petrol. Cost £54.had to get second key cut £100. 3 car insurance sites said car was valued £1600_£2200, I paid more than double that. Absolutely disgusted with this car.

"Please be wary - I would never use again"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do not usually leave reviews and certainly not bad ones preferring to give people the benefit of the doubt. However, on this occasion I feel that I have to warn others that if this company make a mistake as they did with the sale of my car, they not only do not accept responsibility but use "bully boy", rude and aggressive tactics. Upon reading some of the less than favourable reviews below, there are similarities particularly in regard to to sales director having to take constant direction from the managing director aka his father. After over an hour of really unpleasant discussions whereby, although finally admitting it was their error, no compromise on solutions were offered. The manager director came into the room and continued with a very unpleasant attitude which only changed when i started recording the conversation. I had been forced to take legal advice prior to the meeting and thank goodness i did. Finally, i would say to be very wary. I am sure if everything goes to plan things may be fine however, if there is any kind of dispute they are very unhelpful and worse still aggressive. I will never use them again or recommend them to anyone.

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+4 Found this review helpful
"Couldn't be Happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made welcome from the moment I went in "just to look at a car", no pressure sales techniques or pushy salesman. Sent me off on a test drive with no issues there and then. They gave me a good deal on my car - so much better than We Buy Any Car that's for sure! We are so happy with our new car. Definitely be looking here again when it comes time to change cars next time.

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+0 Found this review helpful
"Excellent Service, very pleased!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were really helpful and provided excellent service. They gave me an amazing deal on the car I purchased and took away all of the stress of buying a car! Will definitely buy from here again!

"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gave us the best deal for our car. They searched for the car we wanted ,they delivered it to my door. They gave it a full service and 12 months mot. They even refurbished the wheels.The sales man that we dealt with was very knowledgeable and gave us a premium service. I would recommend this dealership to anyone. Premium car dealership

"Very Pleased First Time Buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my first car from this amazing team at Completely Motoring. Was such a great experience, all the staff were extremely happy to help and were great at explaining everything to me, which enabled me to find the perfect car for me! Will 100% be returning when it’s time for my next car, can’t recommend enough!

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+0 Found this review helpful
"Happy returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and my family have now bought a total of 7 cars (so far) from Completely Motoring the most recent being a BMW 2 series. Every deal has been completely hassle free, open, honest and transparent, I don't think you can ask any more from a dealer. 7 cars and counting, we will be back without doubt......why would we go anywhere else? I can't give 5 stars for issue resolution as there simply haven't been any issues ! Highly recommend this dealer group.

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Dealership Information

Completely Motoring is an Independent dealership that is based in Gloucester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
40 reviews4.2 out of 5 stars — Rated Very Good
Excellent
31
Very Good
0
Average
1
Poor
4
Terrible
4

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  • Contact Information

    Address

    Completely Motoring
    Cheltenham Road East
    Gloucester
    Gloucestershire
    GL2 9QG

    Get in touch

    01452 713123
    http://www.completelymotoring.co.uk

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Completely Motoring

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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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