Perfect service from Concept Car Credit. The team was really good with me while I was at the dealership. I do have a few issues with the car as the passenger airbag is showing a warning light that it is malfunctioning, and the car will randomly slow down, so I need to get these looked at. Apart from that, everything else is good with the car and I'm happy with the car. Top marks.

I had a good experience, no problems. I dealt with James, who explained the paperwork properly and in detail, I understood everything. I think I tried them a while back and then they got back in contact to see if I wanted to go ahead. My plan is to chop it in after 2 years so I'll definitely be back.

I love the car, although I haven’t had the smoothest experience so far. After picking it up, the parking sensors developed a fault, and on Saturday, the drop link went as well. I called them, and they advised me to book it into a garage and send over the invoice - they said they'd cover the cost, and it's booked in for tomorrow. Communication could definitely be better. When you call and speak to someone, they say they’ll ring you back, but I’ve had to do most of the chasing. It feels like the service level drops a bit once the finance is sorted and the car is sold, which is a bit of a shame. That said, the finance process itself was very easy - they handled all the legwork and got everything arranged efficiently. I did feel a bit pressured to provide documents quickly, especially while juggling a busy schedule. I’d give them 4 stars overall. There have been ups and downs, but definitely more ups than downs.

All the paperwork was bang on, exactly what I was expecting and I was talked through everything by Stu in detail and he showed me around the cars that were available. I was actually recommended by my dad and I'm already recommending them to people I work with! 5 stars

I'm enjoying the car so far - I haven't done many miles so far just pottering about. I always go to Concept, I've had about 6 cars from them now. I always deal with Gav who's really good. I just ring him up and tell him I need a car then he sorts me out.. He really goes out of his way for me.

The sales guy who dealt with me was really good, I can't remember his name though. I was just looking around online and made an enquiry and they called me about it. One thing I noticed was they seemed short staffed because they they were really busy but apart from that I'd give them 5 stars because they were really lovely.

The man Jamie that looked after me he really looked after me and reassured me that I would get a vehicle and I did aswell. He was very patient and kind with me

The car has been lovely. I just need to find out some more information regarding my payments. Overall good experience.

Everything is okay with my Vauxhall Insignia. The car has been great to drive, I just need to find out if the car comes with warranty as I can't remember if it was included in my paperwork from the dealership. Kieran looked after me and he was perfect.

Took me a little while to get used to it because of the size, but it’s a nippy little thing for a 1L and I'm happy with it. Everything went smoothly at Concept Car Credit – Jamie was great and talked me through everything.