1,870 reviews from our car dealer reviews community
Leave a review for Concept Car Credit
Leave a review

1,870 reviews from our car dealer reviews community

Leave a review for Concept Car Credit
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"Top marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect service from Concept Car Credit. The team was really good with me while I was at the dealership. I do have a few issues with the car as the passenger airbag is showing a warning light that it is malfunctioning, and the car will randomly slow down, so I need to get these looked at. Apart from that, everything else is good with the car and I'm happy with the car. Top marks.

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Aftersales from Concept Car Credit in response to Top marks

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"I'll definitely be back"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a good experience, no problems. I dealt with James, who explained the paperwork properly and in detail, I understood everything. I think I tried them a while back and then they got back in contact to see if I wanted to go ahead. My plan is to chop it in after 2 years so I'll definitely be back.

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Aftersales from Concept Car Credit in response to I'll definitely be back

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love the car, although I haven’t had the smoothest experience so far. After picking it up, the parking sensors developed a fault, and on Saturday, the drop link went as well. I called them, and they advised me to book it into a garage and send over the invoice - they said they'd cover the cost, and it's booked in for tomorrow. Communication could definitely be better. When you call and speak to someone, they say they’ll ring you back, but I’ve had to do most of the chasing. It feels like the service level drops a bit once the finance is sorted and the car is sold, which is a bit of a shame. That said, the finance process itself was very easy - they handled all the legwork and got everything arranged efficiently. I did feel a bit pressured to provide documents quickly, especially while juggling a busy schedule. I’d give them 4 stars overall. There have been ups and downs, but definitely more ups than downs.

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Aftersales from Concept Car Credit in response to 4 stars

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"I'm already recommending them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All the paperwork was bang on, exactly what I was expecting and I was talked through everything by Stu in detail and he showed me around the cars that were available. I was actually recommended by my dad and I'm already recommending them to people I work with! 5 stars

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Aftersales from Concept Car Credit in response to I'm already recommending them

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"I've had 6 cars from them now!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm enjoying the car so far - I haven't done many miles so far just pottering about. I always go to Concept, I've had about 6 cars from them now. I always deal with Gav who's really good. I just ring him up and tell him I need a car then he sorts me out.. He really goes out of his way for me.

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Aftersales from Concept Car Credit in response to I've had 6 cars from them now!

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"They are really lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales guy who dealt with me was really good, I can't remember his name though. I was just looking around online and made an enquiry and they called me about it. One thing I noticed was they seemed short staffed because they they were really busy but apart from that I'd give them 5 stars because they were really lovely.

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Aftersales from Concept Car Credit in response to They are really lovely

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Really looked after "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The man Jamie that looked after me he really looked after me and reassured me that I would get a vehicle and I did aswell. He was very patient and kind with me

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Aftersales from Concept Car Credit in response to Really looked after

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Lovely car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been lovely. I just need to find out some more information regarding my payments. Overall good experience.

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Aftersales from Concept Car Credit in response to Lovely car

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Kieran was perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is okay with my Vauxhall Insignia. The car has been great to drive, I just need to find out if the car comes with warranty as I can't remember if it was included in my paperwork from the dealership. Kieran looked after me and he was perfect.

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Aftersales from Concept Car Credit in response to Kieran was perfect

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Top end"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took me a little while to get used to it because of the size, but it’s a nippy little thing for a 1L and I'm happy with it. Everything went smoothly at Concept Car Credit – Jamie was great and talked me through everything.

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Aftersales from Concept Car Credit in response to Top end

Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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Dealership Information

WELCOME TO THE WORLD OF
CONCEPT CAR CREDIT

We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
1870 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1669
Very Good
198
Average
1
Poor
1
Terrible
0

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    Contact Information

    Address

    Concept Car Credit
    Unit 1 Europa Trading Estate Stoneclough Road
    Manchester
    Greater Manchester
    M26 1GG

    Get in touch

    01204 466 400
    https://www.conceptcarcredit.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:30
    Sat 09:00 - 18:00
    Sun CLOSED

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Concept Car Credit

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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