Perfect service from Concept Car Credit. The team was really good with me while I was at the dealership. I do have a few issues with the car as the passenger airbag is showing a warning light that it is malfunctioning, and the car will randomly slow down, so I need to get these looked at. Apart from that, everything else is good with the car and I'm happy with the car. Top marks.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to Top marks
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
I had a good experience, no problems. I dealt with James, who explained the paperwork properly and in detail, I understood everything. I think I tried them a while back and then they got back in contact to see if I wanted to go ahead. My plan is to chop it in after 2 years so I'll definitely be back.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to I'll definitely be back
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
I love the car, although I haven’t had the smoothest experience so far. After picking it up, the parking sensors developed a fault, and on Saturday, the drop link went as well. I called them, and they advised me to book it into a garage and send over the invoice - they said they'd cover the cost, and it's booked in for tomorrow. Communication could definitely be better. When you call and speak to someone, they say they’ll ring you back, but I’ve had to do most of the chasing. It feels like the service level drops a bit once the finance is sorted and the car is sold, which is a bit of a shame. That said, the finance process itself was very easy - they handled all the legwork and got everything arranged efficiently. I did feel a bit pressured to provide documents quickly, especially while juggling a busy schedule. I’d give them 4 stars overall. There have been ups and downs, but definitely more ups than downs.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to 4 stars
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
All the paperwork was bang on, exactly what I was expecting and I was talked through everything by Stu in detail and he showed me around the cars that were available. I was actually recommended by my dad and I'm already recommending them to people I work with! 5 stars
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to I'm already recommending them
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
I'm enjoying the car so far - I haven't done many miles so far just pottering about. I always go to Concept, I've had about 6 cars from them now. I always deal with Gav who's really good. I just ring him up and tell him I need a car then he sorts me out.. He really goes out of his way for me.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to I've had 6 cars from them now!
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
The sales guy who dealt with me was really good, I can't remember his name though. I was just looking around online and made an enquiry and they called me about it. One thing I noticed was they seemed short staffed because they they were really busy but apart from that I'd give them 5 stars because they were really lovely.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to They are really lovely
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
The man Jamie that looked after me he really looked after me and reassured me that I would get a vehicle and I did aswell. He was very patient and kind with me
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to Really looked after
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
The car has been lovely. I just need to find out some more information regarding my payments. Overall good experience.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to Lovely car
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Everything is okay with my Vauxhall Insignia. The car has been great to drive, I just need to find out if the car comes with warranty as I can't remember if it was included in my paperwork from the dealership. Kieran looked after me and he was perfect.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to Kieran was perfect
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Took me a little while to get used to it because of the size, but it’s a nippy little thing for a 1L and I'm happy with it. Everything went smoothly at Concept Car Credit – Jamie was great and talked me through everything.
Reviewer has confirmed their email address
Aftersales from Concept Car Credit in response to Top end
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1669 | |
Very Good | 198 | |
Average | 1 | |
Poor | 1 | |
Terrible | 0 |
Concept Car Credit
Unit 1 Europa Trading Estate Stoneclough Road
Manchester
Greater Manchester
M26 1GG
Mon | 09:00 - 20:00 |
Tue | 09:00 - 20:00 |
Wed | 09:00 - 20:00 |
Thu | 09:00 - 20:00 |
Fri | 09:00 - 18:30 |
Sat | 09:00 - 18:00 |
Sun | CLOSED |
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