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7 reviews from our car dealer reviews community
Leave a review for Coombs Of Medway

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7 reviews from our car dealer reviews community

Leave a review for Coombs Of Medway
Click on the stars to start your review
"Immensely trustworthy and fair"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son purchased a black Honda saloon 07 plate just over a year ago from Coombs of Medway. The father and son team here were a real pleasure to deal with. No pushy sales techniques, plenty of time to inspect the car alone. After the purchase we had a couple of unforeseen problems. The problems were dealt with no hassle at all, in fact they went out of their way to see that we were satisfied. A year on car passed MOT with no problems at all. Highly recommend this garage, if only all car dealers were as genuine and helpful. Thank you.

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"Honest and accommodating "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service! Helpful, informative, courteous and not at all pushy. Impressively efficient. I am delighted with my car and would not hesitate to use Coombs again in the future should the need arise. Can't see I'll need to though as my new car is pristine and prepared to such a very high standard leaving the forecourt. Sam and Jim, a father and son team, have proven to be honest, accommodating and understanding of everything I required. I know without a doubt I went to the right garage. Thank you!

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"Peugeot buyer"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience overall with Coombs of Medway. I purchased a Peugeot 308 back in July and up to now I have only had one issues which was with the AC but the dealership resolved this quickly and easily. The car was very nice and clean and the dealers have been helpful from start to finish and gave me a very good price for my old car, I would recommend.

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"Peugeot buyer"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience overall with Coombs of Medway. I purchased a Peugeot 308 back in July and up to now I have only had one issues which was with the AC but the dealership resolved this quickly and easily. The car was very nice and clean and the dealers have been helpful from start to finish and gave me a very good price for my old car, I would recommend.

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"123lolly"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car 10 months ago from here with an MOT that had no advisaries. I took it for an MOT and it was so bad the underside was so rusted away they had to abandon the test as it was not safe to continue. It was basically only fit for scrap. This rust wouldn't of formed within 10 months so how it passed its previous MOT and the company thought it would be safe to sell. I have no idea. We paid the deposit by card but he seemed reluctant however we turned up not expecting to by so we had to no choice, however when we turned up to pay the rest he insisted on cash. (Very suspicious)

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"Unlucky"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 12 year old Ford Ka for my daughters. Car was clean and tidy when bought and we did a basic visual inspection of the car. The rear view mirror was missing and the garage owner told us we could buy some sticky pads from Halfords and he would stick it on for us when we came to collect the car (not really what I would expect as a customer, but there you go...) Car was sold with 6 months remaining on the MOT. However, we had to scrap the car after 4 months ownership due to a £1300 repair bill consisting of master cylinder and chassis welding work. Our local garage (who we have used for over 15 years) told us the car was a rust bucket and were amazed that it had managed to get through the previous MOT. Unfortunately the dealer asked us to pay in cash when we collected the car as their card machine had (suspiciously) broken. Would not recommend the garage at all.

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"Ms Greenstreet"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Coombs of Medway to be terrible. They sold me a car that had been patched up to the hills and has since cost me near thousands of pounds to get fixed. I have complained but my complaints have been ignored. The customer service is horrendous too. They gave me 3 months warranty which I had to pay half of any repairs needed (which I had no choice but to use as the car broke down after just a month) I'm now paying for a car that isn't worth the money and is falling to pieces. I would not recommend them to anyone

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Dealership Information

With 37 years experience in selling used cars, Coombs of Medway in Chatham feel that they are experts when it comes to used car sales. At their Kent based showroom they not only offer cars that include sports, prestige and family models but also can provide part exchange and finance where required. Further to all of this they can also arrange on site servicing and repairs too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.3 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
2
Terrible
1

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Contact Information

Address

Coombs Of Medway
Medway Street
Chatham
Kent
ME4 4HA

Get in touch

01634 407843
http://coombsofmedway.co.uk/

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Dealership Statistics

57%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
57%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Coombs Of Medway

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