I Have have purchased 3 used minis in the past, But this has been by far my greatest experience from Mini, we were looking to purchase a car for our 17 year old son. We were not entirely sure what we wanted to purchase, fortunately we met Alex, he was so professional, he was extremely interested in what we needed the car for, I thought Leather interior mini cooper around 10-11k, but Alex considered it was for our 17 year old son, and he thought about the cost of insurance would be high, he then showed mini a number of cars he had for sale, he explained all the gadgets and how they worked, he recommended a Mini one 1.2, the car was 3K cheaper than what I was considering, But I checked the cost of the insurance for both vehicles, and he was right it was £700 a year cheaper for a Mini one, as Alex said the Mini one was the best car for my son to drive for the first couple of years, to build up his confidence and no claims insurance bonus, then perhaps in the future trade up to something better, he was right of coarse, We also met Peter the sales manager, Together they were the nicest most professional people I have met in Mini showrooms, They assisted us in every way possible, the day of hand over came, and this is where Alex came into his own, the last 2 cars I bought from else where they just gave me the cars and said bye bye, not Alex, he was more than happy to show my son around the car and he explained every single detail of how everything worked, we now have an extremely happy 17 year old driving his lovely Mini One and as I drive a Mini Cooper myself, and we love Minis, when the time comes to upgrade either my car or my sons, I know where we are going first COOPER COBHAM MINI

I bought a BMW from this dealership. In the beginning the service was good, The car was really clean and in good condition and the sales team were helpful but the car had a broken air vent and they promised they would replace it but I never heard back from them. I would recommend BMW but not this branch.