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I bought a 16 plate Ds3 here not even a year ago and the alternator has gone. I understand that it is not the garages fault as cars are unreliable however the way they dealt with it is awful! 3 weeks has past and my car is still in that garage with the sales team not being very helpful! I was told 2 weeks ago my car had had to go to Citroen in Cardiff as it needed a specialist to look at it however when I called the next day for updates it turns out my car didn’t even make it to Citroen and corner park were very reluctant to give me the number to the garage that my car was actually at! Corner park were clearly clueless as to what car they had sold me as they were arguing with myself trying to tell me that my car is start stop when I know for a fact it isn’t!! The first garage it went to had issues ordering an alternator because they kept sending a start stop one and now the second garage is having the same issue!! The most appealing thing about corner park was the lifetime warranty however it is pointless in getting it as if I was paying for the repairs I can guarantee that the issue would’ve been resolved within a few days of it being in the garage!! The after sales team had been nothing but hard work! Giving me their private number to contact and then not answering but when I call of a different number they answer straight away! This is my first car from Corner Park Garages in Swansea and most defiantly will be my last!
Stay away from Corner Park Garages in Swansea, don’t trust them. Took reserve knowing full well they weren’t go to sell it to us. Back handed and sold to someone else. Took deposit easily but takes 5 working days to return money. Was told so many different stories by different salesmen and even managers they kept tripping up. Avoid don’t buy from them.
Swansea Corner Park said the car advertised on line had been sold, only for us to then see the exact car at their Llantrisant garages. The car was 11k I asked for a price paying cash and was told they didn't like selling cars for cash as there was more profit on finance! There was a safety fault with the rear seat connector, a small issue, it took them eight days to sort remembering it took 8 seconds for my bank transfer to be processed, remembering the Consumer Rights Act states that you should expect any car to be of ‘satisfactory quality’, ‘as described’ and ‘fit for purpose’ at the time of sale. If any of these criteria aren’t met the dealer is under a legal obligation to rectify any faults at their cost. Then we had the dealer trying to sell me life time warranties and to top it all they wanted a £99 admin fee and only four months MOT. The sales people at Swansea were stomping about as it seems there was missed commission, all in all Big Garage, Back street mentality !
The service is fine until something actually goes wrong with the car. I am a laid back person but this garage has caused me nothing but stress and I wouldn't recommend it to anyone. Bought a Mercedes - was given the log book with the incorrect information on, out of decency this could've been corrected by them as they were selling me the car. Nearly 2 months in I was told my tyres were ridiculously illegal with the cords on show. It required a wheel alignment as everything was so off balance. I also had a water leak which I needed to repair, it caused damp, mould and rust. This resulted in me also paying for my carpets to be removed, dried and the car to be cleaned thoroughly. The hassle to sort everything out myself with no help from the garage was disgusting. Called several times for the problems and I was either palmed off, promised call backs that didn't happen, my emails to "managers" were ignored for weeks and when I eventually spoke to a manager nothing was acknowledged and I was told "I don't know what you expect me to do". Rude staff. Truly gutted I spent my money here.
Great friendly service. Good choice of price checked cars. Good location, easy to find etc. Good deal on warranty. would recommend.
natalia feal in response to Great, friendly service
I'm going to view a car tomorrow but very weary as heard negative feedback about company
Cannot fault the service given when purchasing a Nissan leaf recently. Kim and Dave were very helpful and provided me with all the assistance needed in completing the deal. It is a very friendly garage without the feeling that you are being pressured into a sale. Very pleased with the Nissan Leaf which was in tip top condition. A good deal all round.
Well my experience was exited at owning a fairly modern car turned to having no looks on the car after 3 weeks I done the deal on the car (rainy day ) not a good idea Car seemed to be well looked after with service records etc Salesman in Swansea was a lovely guy but after having problems there was no follow up I was sent to see Terry in llantrisant about issues I had with 4 panels been previously painted badly and one the laquer was hazy Terry agreed to paint one panel over the phone but had to arrange a meet as I wasn't happy (after seeking advice) with one door painted due to colour match problems after all my car is 13 reg bmw not an old banger All was arranged at the repairers where the car was left for 4 day ( no courtesy car available) from corner park ! Even the repaired had a bit of an attitude ( I'll repair what I'm paid for ) no no no you'll repair what I want ! Car was repaired although not ready at arranged day ! Car was dusty inside ! And guess what, no follow up off corner park at all Never deal with again
The service from all the guys on the team,Kim, Dave, John and Mike was wonderful. They were very friendly and helpful with all my 101 questions. It made me feel very relaxed and at ease with purchasing my car today as I knew they were genuine good guys :). very happy customer of Corner Park Garage.
I purchased my car with Richard from Corner Park Garage in Swansea. He ensured I had the best vehicle suited to my needs. Excellent communication and customer service. Very pleased with purchase and after sales.
My son had his driving test booked, went to corner park and selected a car, paid £100 deposit and arranged to pick up car on 28th between 12:30-13:00, went in to collect car and pay balance, to be informed that they had sold the vehicle to someone else and they would be prepared to transfer the deposit to another car or refund it onto a card. Furious at the shocking disregard to the whole purpose of a security deposit!! Thankfully we have gone to a more reliable garage and secured a better car!
Corner Park Garages Swansea is one of two different sites within a small family run group of used car dealerships. They have experience in selling used cars since 1947 and state on their website that they offer lifetime warranties on any of the fully HPI checked used cars that they sell. Before the point of sale, this Swansea based car dealer provide finance and cars bought for cash too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Corner Park Garages Swansea
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