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36 reviews from our car dealer reviews community
Leave a review for Corner Park Garages Swansea
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36 reviews from our car dealer reviews community

Leave a review for Corner Park Garages Swansea
Leave a review
"Absolutely shocking "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company is the worst I have ever dealt with shocking from the management down to the sales team they keep cutting the price on you car for part ex and e selling when you look at what they are selling the allow wheels need a complete renewal but they are counting this as factory fitted extra still not got my money back for the refundable deposit I have contacted them on numerous occasions waste of time!! Then you have the salesman Dan do not believe a word any of them say poor company poor customer service appalling I have already contacted the trading standards team!!!! Please avoid.

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"Not worth the risk"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car 26 days ago from this garage. It's spent 16 of those days back at the garage. Car was cutting out and occasionally completely dying (i.e. had to be started again from scratch). Many times the engine doesn't even start. I took it back for them to have a look, got it back two days later with them saying it was fixed (to this day I still haven't been told what was done) - it wasn't fixed and in fact seemed even worse. Took it back to them again and 13 days later (without a courtesy car) I've not even been told what the problem is let alone it being fixed. At this point they've probably driven it more than me. Have demanded a full refund but these guys don't seem to have heard about the Consumer Rights Act 2015 which clearly states you're due a full refund if the car is defective and you've informed them of this within the first 30 days (30 days of it being at your property that is), They are refusing to refund the money and only giving the options of getting it fixed (which clearly they can't) or choosing a different car. Trying to work out where we go from here (I'd rather not go to the step of bringing in solicitors if I can help it) so yeah, unless you can 100% guarantee nothing at all will go wrong with the car you fancy don't risk buying from them. As others have noted, nice sales staff but if anything goes wrong expect a very stressful experience.

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+3 Found this review helpful
"Drive away from them and save your money"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them. The salesman was ever so helpful until we broke down on the way back from they courtyard. They told us over the phone to take it into the next garage and all repairs will be covered by them. We have send them the invoices and after 10+ phone calls and emails to 3 different staff we never got a reply let alone our money which was over £500. 3months on the car was recalled as they unable to fix it. They provided us with a different model and make. ( we had to pay extra as there was a price difference)Very bad customer service as they only seems to care about you until you pay for you car. Definitely NOT recommend them as they never get back to you if you got an after sale issue.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a car from Corner Park Garages is Swansea. I must say that I was very impressed with the service as I was buying on line. Luke Higginson was great! very helpful without being pushy. Even answering his phone on his day off. The only complaint is that by the time I made my purchase the price went up slightly but I believe I still got a good price. The guy who delivered the car to me in North London was lovely and very polite. Of course time will tell if I made the right purchase but cannot fault the service of this dealer. I would highly recommend them

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+0 Found this review helpful
"Excellent service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi all, would just liked to say, what wonderful service we had from Corner Park in buying our New Jaguar XF. The car was immaculate on collection and all promises on the sale were met to a high standard. Would definitely buy from them again. Well done corner park, thank you for exceptional service, even during a pandemic lock down. A.** service.

"Terrible after sales service. "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Post lockdown I found a vehicle I wanted to purchase on the corner park website. I visited the Swansea branch as it stated the vehicle was situated there. When I went to the branch they told me that the vehicle was in repairs so I put a deposit down to secure the vehicle. They told me it would be there in a fortnight, I travelled too Swansea again a fortnight later to find it still wasn't there. They told me they were sorting the issues on the vehicle before they allowed me to see it, which I found fair. I asked if they could transfer the vehicle to the Cardiff branch as it was closer to me. The delay ended up being for a month, so they allowed me to use a courtesy vehicle they owned due to me selling my previous vehicle thinking that the vehicle would be ready for me to purchase in time, which I was very pleased with. They apologised for the delay and said they would of preferred me have the vehicle when it was deemed roadworthy so I wouldn't have to keep travelling back and forth with ongoing issues. I seen the vehicle and fell in love with it from the get go. Only to find, when I drove it home the issue they had apparently solved hadn't been solved at all. A day later I took the vehicle back as I embarrassingly broke down in my local supermarket carpark. They had the vehicle for a further week, I picked the vehicle up and yet again the same issue continued. I should of given the vehicle back at this point, but I was besotted by it and decided to give them a further chance to fix it. When I had the vehicle for the third time it went into limp mode three days later. I couldn't understand it, the vehicle had no power. I ended up getting the finance company involved who then put my vehicle into 5 different garages over the space of 5 months as no one could solve the issue with the vehicle, at this point I was still expected to pay for a vehicle that wasn't in my possession and I had to purchase a cheap run around for those 5 months while no one could rectify the problem. O It ended up going to a specialist garage in Cardiff where I was informed the vehicle had been filled with diesel when it was an unleaded vehicle. I never had the opportunity to fill the vehicle with the wrong fuel as at this point as I hardly had the vehicle in my possession. I ended up having to get the finanical ombudsman involved due to a dispute between myself, the finance company and Corner Park garages to pay the repairs. The parts and repairs came to well over a £1000. Considering I hadn't had the vehicle much to drive (even though it was past the date to give the vehicle back) they demanded I paid the expenses. I ended up winning the case and the payment was issued to corner park to pay. But yet again a few weeks later the engine management light had come on again and that was when I decided to terminate the finance contract burning myself with payments and effecting my credit rating. I would never ever advise someone to buy a vehicle off this company. Once they have your money they do not care about you!

"Awful salesman "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was given a part ex price , said I have been offered more, told.. grab it with 2 hands mate and he slammed the phone down. DON'T TOUCH THEM

"Double glazing sales team"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw a car I liked on auto trader. Went to look at it. Saw salesman Dave. Asked for a test drive, and car seemed as described. Agreed to pay cash and told Dave I had no interest in a warranty, and also agreed a cash sale at advertised price. Asked for a full tank of fuel and was promised not a full tank but would give it some. Went to pick up the car and waited nearly an hour to complete the purchase which should have been fairly simple. No apology, only the ramblings of a salesman running down potential customers as soon as they had left the portacabin. Went in to pay and Dave comes in to tell me 'you really should get the warranty, trust me you want it' The warranty is not worth the paper it is printed on. Sales manager after I told him I was not interested showed no interest in me as a customer whatsoever. An air of arrogance was on full display. No idea how the car will pan out, but the sales team there are an absolute bunch of cowboys of differing ranks. Avoid.

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+8 Found this review helpful
"Better than most? "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car about half a year ago from Corner Park Garage Swansewa, I love it and I truly dont regret my decision at all. Dave was great but the actual finance person was shit. He didn't know much and fed us a lot of different information which wasnt right or true. Didn't receive many documents on the car as I would expect only the owners pink slip. They cleaned the car prior and having spent 2months looking, I would say it is one of the better dealers out there, not the best and not perfect but yeah. P.S quickly upon looking at their lifetime guarantee, I decided not to take it as essentially it doesn't cover anything, for that extra thousand or however much it is, you're better off buying some things for the car to keep it in tip top shape.

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+6 Found this review helpful
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"Never again "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 16 plate Ds3 here not even a year ago and the alternator has gone. I understand that it is not the garages fault as cars are unreliable however the way they dealt with it is awful! 3 weeks has past and my car is still in that garage with the sales team not being very helpful! I was told 2 weeks ago my car had had to go to Citroen in Cardiff as it needed a specialist to look at it however when I called the next day for updates it turns out my car didn’t even make it to Citroen and corner park were very reluctant to give me the number to the garage that my car was actually at! Corner park were clearly clueless as to what car they had sold me as they were arguing with myself trying to tell me that my car is start stop when I know for a fact it isn’t!! The first garage it went to had issues ordering an alternator because they kept sending a start stop one and now the second garage is having the same issue!! The most appealing thing about corner park was the lifetime warranty however it is pointless in getting it as if I was paying for the repairs I can guarantee that the issue would’ve been resolved within a few days of it being in the garage!! The after sales team had been nothing but hard work! Giving me their private number to contact and then not answering but when I call of a different number they answer straight away! This is my first car from Corner Park Garages in Swansea and most defiantly will be my last!

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+8 Found this review helpful
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Dealership Information

Corner Park Garages Swansea is one of two different sites within a small family run group of used car dealerships. They have experience in selling used cars since 1947 and state on their website that they offer lifetime warranties on any of the fully HPI checked used cars that they sell. Before the point of sale, this Swansea based car dealer provide finance and cars bought for cash too. 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3.2 out of 5 stars — Rated Average
Excellent
16
Very Good
4
Average
3
Poor
6
Terrible
7

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  • Contact Information

    Address

    Corner Park Garages Swansea
    Fabian Way
    Swansea
    Neath Port Talbot Principle Area
    SA1 8QB

    Get in touch

    01792 447 500
    https://www.cornerpark.co.uk

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Corner Park Garages Swansea

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