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We wanted a particular car from Cotford Car Sales and placed a deposit. On seeing the car it was NOT how it had been described on the phone to us. We therefore politely said we did not want the car due to it’s obvious poor condition. Ashley said there and he would refund our deposit. After contacting him to find out when we would receive our deposit back he gave out several excuses as to why he would not pay us back. Avoid this car dealer. We will be contacting Trading Standards.
Ashley Spurway from Cotford Car Sales in response to Do not buy a car from these people
The car was held on deposit for 3 weeks and then the guy said would I accept £500 less for the car because they did not have the loan to buy the car for the agreed price!!!. Invoice stated " DEPOSIT NON RETURNABLE "
Purchased a car from Ashley at Cotford Car Sales and the back door would not open from the inside, but they assured us that they would rectify it. However a year on after numerous phone calls to Ashley this issue still has not been resolved. The man is a crook and I would not buy a car from him/cotford car sales again.
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Ashley Spurway from Cotford Car Sales in response to Poor backup service
WOW! UNBELIEVABLE!! Car Was FULLY SERVICED prior to vehicle handover and door was working perfectly well. It is not our fault he has broken it a YEAR after purchase!! Fails to mention he has done thousands of miles in the car since purchase TROUBLE FREE! Cannot Please Everyone I suppose.
I bough a Alpha from Ashley at Cotford Car Sales a number of months ago now and I can honestly say what a great chap he was to deal with, very honest, down to earth and he provided a great service. My circumstances have changed and I am now looking for a different car and I have tasked him in finding me something that I can part ex the Alpha back for, once again he has been very helpful, polite and courteous. Not characteristics always associated with second hand car sales men! Thanks Ashley you are a great guy.
Reviewer has confirmed their email address
We bought a Ford Fiesta from Ashley recently & simply couldn't have wished for a smoother purchase. Ashley is one top bloke, extremely friendly, very patient & knowledgeable and an absolute pleasure to do business with. My other 'arf loves the car (and so do I) and her commute to work is now a much more enjoyable & smooth journey. Thanks Ashley, we really are very impressed with your approach & attitude to car sales - nice one!
Ian Davies in response to Ian Davies
An update after 2 months. While I still have no complaints about the service we received from Cotford Car Sales, the car has now been through some major overhauls. Despite having been issued with a full MOT, the near side front ball joint went within a week & needed replacing. Two injector seals have also failed, requiring total injector replacement & a hefty bill to boot. Needless to say that the 3 month warranty didn't cover either of these. Whoever did the MOT wants shooting. Lesson learned - pay for an independent AA inspection before buying an old car.
Cotford car sales from Cotford Car Sales in response to Ian Davies
So sorry you had some issues with the car Ian. All cars are serviced and mot done independent of Cotford car sales so this was not a fault of ours! I have contacted both the mot test centre and the service garage to express my concerns and have recently changed to a different mot test garage as a result of your comments. The warranty again is independent of Cotford car sales so I am unable to comment on this but have never had any other negative comments about the warranty companies service to its customers.
Found Ashley to very friendly and knowledgeable. When on my test drive I found a couple of chips in the windscreen. He wouldn't let me take the car until they had been treated by National Windscreens. A brand new MOT was put on it and it was given a service. Also came with a 3 month warranty included in the price. Very pleased with my car. Would definitely recommend him to my friends and family.
I do not have a bad word to say about Ashley. Friendly, approachable and very helpful when buying my fiesta and what a great deal i got too! no other seller can match the condition of the cars he sells or the great deals he provides too. Would definitely recommend anyone to go and have a look at his cars and feel confident buying from him.
I have recently bought my 4th car off Ashley. Been using him since 1999, nothing is ever too much trouble and a very helpful man. Lots of my family and friends use him as I always fully recommend him. All cars are in presteam condition and the best prices within 2/300 miles to me. Ashley's aftercare is superb and I often use his mechanics for MOTs and Servicing. Top top bloke. Very professional.
A true gentleman who very helpful and nothing was to much trouble. They didnt have what I wanted in stock but said he would find one for me. True enough within 2 days Ashley phoned me to say that he had found me which was what i was looking for. The car exceeded my expectations, great car, very reasonable price and great service. My sister has recently bought a car from Cotford car sales and shes over the moon with it! would recomend this guy to anyone. Well done and thankyou very much Ashley.
This dealer is very friendly and helpful, full of promise, when all is going well. My daughter purchased a Vauxhall Corsa, firstly a shock absorber failed- no great shakes, wear and tear. Now we have a serious problem with the engine, i.e. it keeps breaking down, now we see Cotford Car Sales true colours, no help whatsoever. Did offer to take it back in part exchange on another vehicle for half what we paid for 4 months ago. Don't touch him with a barge pole!
Cotford car sales from Cotford Car Sales in response to Jon
Not True! Car was fully inspected to customers satisfaction before vehicle handover. Customer then 4 months later took to another independent garage for a service and car went wrong so invalidated any warranty with ourselves. Blame your third party garage not us!!
Car as described and drives perfect. Decent honest seller. No complaints with his service at all. Thanks
At Cotford Car Sales you will find cars that span across some of the most popular makes available. Nissan Micra, Peugeot 308 and Renault Clio are all names that feature in their stock and each one can be viewed at their Taunton based car showroom.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Cotford Car Sales
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