Anonymous, October 2025
"Dont go! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would advise you avoid this place. If you read the reviews most people leave with a breaking van and at small claims court. It will cost you money and not in a good way!
+0 Found this review helpful
Robin from Cotswolds Cars And Commercials Ltd in response to Dont go!
If you have an issue please contact us with your name, an anonymous review is pointless. I am happy to discuss please call Robin on 07860560059.
William B, October 2025
"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
***AVOID***
Was asked to pay £300 deposit to view a van “that was in great condition” when we arrived it is all behind locked gates. When we went in you could see there was an oil leak they had wiped to cover up. You could also see that they had topped it up with oil before we got there. After saying we weren’t interested in the van (for obvious reasons no service history etc) you could see the mood change. they are refusing to give us our money back and then block your number.
You can see that they buy broken vans, get them running to sell off and then block all contact with you. We were told we could see the service history one we brought the van.
Now in contact with trading standards and banks to resolve this.
+0 Found this review helpful
Robin from Cotswolds Cars And Commercials Ltd in response to Avoid
William, you sent someone to view the van on your behalf and they test drove the van and were happy to leave a deposit to secure the sale, we removed the car from sale at that time. You were informed that the deposit was non refundable.
You contacted us again and you stated you would be happier with an inspection and requested an RAC or AA inspection which we agreed to and you undertook. You were then asked to call Robin on 07860560059 which you did not do.
We did not hear from you until an email 2 or 3 days later when you decided not to go ahead with the sale and you sent your bank details requesting a refund of the deposit which you already knew was non refundable.
In response to your statement about arriving to a premises with locked gates, we are unsure why this was a surprise. We have a large amount of valuable stock and also have a state of the art security system for this reason, as do many garages.
Alan, June 2025
"Bought a car from here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
bought a car from here, WISH I hadn't, extremely poor service from the staff sale man even got aggressive with me, still got issues with car, I would never buy a car from here again, all thay want is your money, you will have to chase them if you get problems and thay never get back to you, never had such a bad experience buying a car before, I would avoid this place if I was you.
+0 Found this review helpful
COTSWOLDS from Cotswolds Cars And Commercials Ltd in response to Bought a car from here
I AM SURPRISED BY YOUR REVIEW AND I DO NOT KNOW WHO YOU ARE OR WHICH MEMBER OF STAFF OR WHICH VEHICLE YOU ARE REFERRING TO.. WE PRIDE OURSELVES ON CUSTOMER SERVICE ALL YOU HAD TO DO WAS CONTACT ROBIN AND HE WOULD HAVE RESOLVED YOUR ISSUE. IT IS UNFORTUNATE PEOPLE ARE VERY QUICK TO LEAVE BAD REVIEWS BUT FORTUNATELY WE RECEIVE MANY GOOD ONES DAILY. PERHAPS YOU ARE MISTAKEN.
Tom H, April 2022
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought a car from them, I was dealt with by Robin. absolutely outstanding service from my enquiry until collection, communication was great and all my questions answered really pleased with my purchase
Highly recommend
+0 Found this review helpful
Anonymous, January 2022
"quick and easy transaction and great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
they dont waste ur time , or tell you a bunch of boring lies to try and sell you the car . they are straight up about the car and make the process to buy a car from them very fast and easy. the car is great , second time buying from them and always satisfied with the team at cotswolds
+1 Found this review helpful
Vikki, December 2021
"Yay!!! ❤ my car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a great day lads thank you .I was picked up by Gary from the train station Met Robin and bought my car true to his word it was exactly as he said .fantastic group guys who couldn't of been nicer although not very technical, ha ha ,even I felt clever 😉.I hate car shopping it's not my thing but today was an absolute pleasure .thank you and .Happy Christmas to you all .
+0 Found this review helpful
Anonymous, November 2021
"good money for value motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
bought used van, not as good as brand new but amazing for the price
+1 Found this review helpful
Anonymous, October 2021
"WARNING"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
this is the story you gonna live through when you buy from this company. after buying your car you soon realise the proprietor of this company was dishonest, reasons not to buy from him! He sell you a a faulty car and if you get the chance of finding him, he would claims he wasn't a mechanic so 'how should I know it had something wrong with it'. He completely wash his hands off the situation and take absolutely no responsibility. you will end up with a dead horse which either have to repair or get rid of.
I would never buy from this company again - and watch out for other company names that he uses. he has changed the name of this company 4 times - he has to avoid reviews such as this one by starting new companies and new reviews! they have been convicted for selling dangerous cars in the past. check the company's owner name.
+6 Found this review helpful
Daniel H, October 2021
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff are very polite and helpful. I’d like to thank Robin for going above and beyond to ensure the purchase of my new van went smoothly. I highly recommend Cotswolds Cars and Commercials Ltd.
+3 Found this review helpful
Trevor M, September 2021
"Very good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good experience of buying a van. The communication through the process was second to none. The handover was as smooth as any I can remember.
+7 Found this review helpful
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