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16 reviews from our car dealer reviews community
Leave a review for Cottage Cars
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16 reviews from our car dealer reviews community

Leave a review for Cottage Cars
Leave a review
"Mazda "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wanted to leave Cottage Cars 5 stars. First class service from Kevin,I love the car and whole was so easy from the hand over to sorting out my car tax for the new car. Best wishes from Watford. Keep up the great standards AAA+++

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+1 Found this review helpful
"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just recently purchased a Mercedes from Cottage Cars and am over the moon with my purchase, the car was immaculate condition, reasonably priced couldn’t be happier with my purchase , the customer service was outstanding,was treated very well and would definitely recommend to buy a vehicle from this company, my husband has purchased four cars from here and had no problems with any of them and was told any problems we could return , any questions I had were answered so will be returning here when I need another car . Very trustworthy company

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"Excellent Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my second car from Cottage Cars Hayes, dealt with Mark throughout my purchase who was very helpful had one small issue with the car which was sorted out very promptly. Would highly recommended to anyone fantastic selection of cars and a great cup of tea.

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+0 Found this review helpful
"Great customer service friendly staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Access to various cars at the back, good options and friendly staff willing to provide aftercare. Will come again definitely recommend Cottage Cars.

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+0 Found this review helpful
"not recommended"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Cottage Cars and it was nothing but faults from day one, not fit for purpose and dangerous with fumes entering the car really bad, after a couple of months we sold it for £3000 less than we paid for it, good service but a really bad car that should never have been put back on the road, I would advise you to be very careful when buying from them get an RAC or professional check on the car, or better still shop elsewhere.

C Dickinson in response to not recommended

I had exactly the same problem with Cottage Car Sales Hayes! DO NOT BUY A CAR FROM HERE is the only advice I would give. Kevin was lovely and friendly until the sale is complete and you drive away. Major problems, which I believe they knew about but sold the unroadworthy car to me anyway. Owner Mark extremely rude and unhelpful and they lied terribly! Had no choice but to reject the vehicle 5 days later!

"Shameful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently viewed a car there and had a test drive. All went well, so I decided to place a deposit. Before I did that, I wanted to do an "HPI" check just to make sure everything was ok. He offered to do it on his computer "to save you money" (lol). His check appeared ok, so a £500 deposit was placed. At home I decided to get a more in depth check from HPI. Well, where do I start? Straight away it flagged up a mileage discrepancy. The mileage was higher 2 years ago than it was now! It also hadn't been taxed for 15 months, or MOT'd for 2 years. Phoned to ask why it hadn't been taxed for so long, he told me it had been SORN. The car hadn't actually been on the road for over a year! I decided then that I no longer wanted the car and would like a refund of my deposit. I was told it was a non refundable deposit but I could use it on another car. Not ideal, but there was another car there that we liked. Asked if it had full service history? "Of course" was the reply. Unfortunately there was only one stamp in the service book, on a 20k mile car. It should have had two minimum. Also the dealer stamp was so smudged you couldn't tell where it was carried out out or by whom. then told me my trade-in would now be £500 less than he first offered! Either way, this company has well and truly shafted me. If I walked I lost my £500 deposit. If I traded in for a different car I lost £500 on that. Nice one! No prizes for guessing my decision. Be very careful people. Do not hand over ANY money until you have done your OWN checks or you will pay big time, like I have. .

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Janet Scott in response to Shameful

A very dishonest garage. DO NOT TRUST THEM!

"Avoid this place"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Cottage Cars. On begining all looks fine until I start have problem with car. They treath me like rubbish. No respect. They kick me out from office becouse I ask for proof of my claim. They was agresive and not professional at all. They said "get out from my office" just only becouse I tried find out where is my car. It should be in garage but I found out it was keeping on one of owner/employee private property!.!! Disgusting place! They attitude are terrible of you coming back with any problems. Be careful with them

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"Perfect. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealer at Collate Cars was really helpful and friendly! He let me leave a deposit gave the car a fresh MOT. The car was in really good condition and I have had no problems with it at all and I have had it for a few months. I would happily recommend this dealership to anyone.

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"No issues with Cottage Cars"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Peugeot 308 for a while now, no problems. It's still running smoothly and is very good value for money. The dealers were helpful and friendly.

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"Very good service and after sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra from here back in August. The car was very nice and clean and in really good condition and up to now I have only had one issue which was that the exhaust came off but the dealership were happy to replace it free of charge. I am really happy with the service and I would recommend this dealership.

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Dealership Information

Based in Hayes and providing their service across the Greater London area; Cottage Cars stock a wide variety of different makes and models at their showroom. From family hatchbacks right up to the larger 4x4 vehicles their is plenty to choose from and you can even arrange finance and part exchange from this car dealership. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4.1 out of 5 stars — Rated Very Good
Excellent
12
Very Good
0
Average
0
Poor
2
Terrible
2

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Contact Information

Address

Cottage Cars
Uxbridge Road
Hayes
Middlesex
UB4 8HS

Get in touch

020 85617092
http://www.cottage-cars.co.uk

Opening times

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Dealership Statistics

68%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Cottage Cars

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