Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


44 reviews from our car dealer reviews community
Leave a review for Crewe SEAT
Leave a review

44 reviews from our car dealer reviews community

Leave a review for Crewe SEAT
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Super smooth and simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with both Luke and Kieran when I purchased my Mercedes A Class - Luke was the advisor who talked me through everything, got me the deal in place and helped me secure the car. I wanted to collect the car on a Sunday, but Luke wasn't working that day, so he passed me over to Kieran who was also excellent. Kieran did the handover and it was smooth and simple. Luke had given Kieran all the details so he was fully aware of everything we had discussed prior, they communicated very well between them to ensure the smoothest journey for me. I'm chuffed with how everything panned out and am over the moon with the A Class, its the perfect car for me!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Super smooth and simple

Good Afternoon Joanne, Thank you for your 5 star review. We are thrilled that Luke and Kieran worked well as a team to give you a great customer journey. Your recommendation to others is gratefully received and your detailed feedback will assist other customers who may be considering using our dealerships. We are delighted to hear you are enjoying your new Mercedes A class Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Outstanding customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer care from Tim was great, he is very good at what he does. He didn't rush anything, no pressure, answered anything I threw at him, he said if there is anything you need after the sale, just come back to me and I'll happily sort, he was brilliant. I can't recommend highly enough.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Outstanding customer service

Good Morning Joao, Thank you kindly for your 5 Star Review . We are delighted to hear that you had an amazing customer journey with Tim and he was able to answer your questions . We will of course inform Tim of your very kind words. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Brilliant"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jordan is absolutely brilliant, really good service and a lovely car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Brilliant

Good morning Atalay, Thank you kindly for your 4 Star Review . We are delighted to hear that you had an amazing customer journey with Jordon and the Team at Crewe Seat. We will of course inform Jordon of your kind words. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A Flawless Car Buying Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of purchasing a used car from this main dealer, and the experience was nothing short of fantastic. From the moment I stepped into the showroom, Imogen, the sales representative, delivered a service that I can only describe as phenomenal. Imogen's professionalism and knowledge of the cars on offer was truly impressive. She went above and beyond to ensure that every aspect of the car buying process was seamless. Imogen's attention to detail, along with her friendly and approachable attitude, immediately put me at ease. It's not every day you encounter a salesperson who genuinely cares about your needs and preferences. As someone who has had less than ideal experiences with car salespeople in the past, I approached this purchase with some reservations. However, my perceptions were completely overturned by the exceptional service provided by Imogen and the entire team. The dislike I usually have for car salespeople faded away during this process. Most women like handbags, but I like cars, being an enthusiast of cars, I was pleasantly surprised by the faultless condition of the used Audi TT I chose. While I typically opt for brand new cars, this used gem ticked every box for me. It's clear this dealer takes great care in ensuring the quality and condition of their pre-owned vehicles. I admire Imogen and her commitment to what she does.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to A Flawless Car Buying Experience

Good Morning Karla, Thank you kindly for your 5 Star Review . We are thrilled to read this amazing review for Imogen and the Team at Crewe Seat. We will of course inform Imogen of your very kind words. The Audi TT is a great choice and we trust you are enjoying your new vehicle. May we also take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Can not fault a single thing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son recommended this dealership to me after buying his car there last year. I took the plunge and went down to see what they had on offer - the SEAT Ateca stood out to me and was a great price for the age and mileage.... I snapped it up! The car is running nicely with no causes of concern at all, its great. Imogen, the saleswomen was exceptional, very friendly, helpful and was able to answer every question I had. They are very laidback and approachable, a nice bunch to deal with. 2 of my family members are currently in the process of buying cars elsewhere and they have both had bad experiences so I know how the other side can be, I'm very grateful my experience was as great as it was.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Can not fault a single thing

Good Morning Andrew, Thank you kindly for your 5 Star Review . We are delighted to hear that you visited our dealership after your son recommended us and you purchased an Seat Ateca . We will of course inform Imogen of your very kind words. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Positive experience throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kieran is a pleasant young man, he is knowledgeable and extremely helpful without being pushy. I have bought from Swansway before (great experience) but never from their SEAT branch in Crewe - I will 100% revisit this branch without a doubt. I even told Kieran's manager at the sale how brilliant he was and how much he helped during the X2 purchase. For the first time using this garage, I was left with extremely positive impressions. The customer service was consistently fantastic and the car is brilliant. A very smooth, lovely drive and tip top condition throughout. No complaints at all from me.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Positive experience throughout

Good Afternoon Andrew, Thank you kindly for your 5 Star Review. We are delighted to hear that you had an amazing customer journey with Kieran and the Team at Crewe Seat. We will of course inform Kieran of your very kind words. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't do enough for me 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stunning service from every member of the team! I've had my car for a couple of weeks and its spot on. The team couldn't do enough for me while I was there. Thank you everybody, I have already told a few friends about Crewe SEAT.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Couldn't do enough for me 👍

Good Afternoon Jordan, Thank you kindly for your 5 Star Review . We are delighted to hear that you are enjoying your new Seat. We will of course inform the team at Crewe Seat of your very kind words. May we also take this opportunity of thanking you once again for your custom and recommending us to friends . We look forward to welcoming you back again in the future. Sharon - Swansway Motor group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"The best service I have ever received! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First of all, I want to say.....credit to Tom! He looked after me from start to finish and he was faultless, I couldn't begin to think of anything he has done wrong, he was a real pleasure to deal with. Tom was always on the other end of the phone, email and in person, he always made time for us, no matter how big or small. The car has been running perfect since I got it last month, its exactly what I wanted and have exceeded my expectations. I've dealt with a lot of dealerships and had a lot of cars on PCP but the service I received from this team was 100% the best to date. I know this will be my go to dealership for years to come! Thank you Tom and Team, I hope to see you all again in a year or so.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to The best service I have ever received!

Good Afternoon Natalie, Thank you kindly for your 5 Star Review . We are delighted to hear that you had an amazing customer journey with Tom and the Team at Crewe Seat. We will of course inform TOM of your very kind words. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Really nice car and great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just swapped my car for a SEAT Ibiza and I like it very much, I am happy with my choice. Luke was great at sale, he handled it perfectly, was informative, helpful but not pushy at all. There was also a girl in the servicing department, I cant remember her name but she was so helpful too. I am really happy with my experience at Crewe SEAT and would recommend to anybody.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to Really nice car and great service

Good afternoon Mark, Thank you for your five star review. We are delighted to read you have received an amazing customer journey with Luke at Crewe Seat. We will cascade your kind words as we know he will be thrilled to hear from you. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"100% 5 STARS!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so pleased with my SEAT Leon, I've just taken it on a long drive to London and it was brilliant, it was comfortable on a long drive and so smooth on the motorways. Its much belter than the old clapped out Astra I had. Its a fab car, I'm loving it! Tom was really good, he made the whole situation seem simple and easy. I really liked that there was no pressure or breathing down my neck following me around, Tom left us to look at the car and was around when we had any questions. I felt valued as a customer. We had actually gone to a different SEAT branch before visiting Crewe, where I stood waiting for over 30 minutes for somebody to even acknowledge me, so I left got back online and found the SEAT Leon with Crewe Audi - the difference in service/attention to customers between the branches was unreal. I will use Crewe SEAT as my first port of call next time I want a new car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe SEAT in response to 100% 5 STARS!

Good Afternoon Maddie, Thank you kindly for your 5 Star Review . We are delighted to hear that you are enjoying your new Seat Leon with all it nice new features and comfort over your previous Astra. We will of course inform Tom of your very kind words. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Crewe SEAT is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used SEAT models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used SEAT!

Deals in: 4x4s, Cars
Manufacturers: Seat
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
44 reviews4.9 out of 5 stars — Rated Excellent
Excellent
41
Very Good
3
Average
0
Poor
0
Terrible
0

Add Review

  • Submit new information
  • View 5 more dealership images

    Contact Information

    Address

    Crewe SEAT
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864424
    https://www.swanswaygarages.com/seat/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe SEAT

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe SEAT
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more