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4 reviews from our car dealer reviews community
Leave a review for Criteria Cars
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Criteria Cars
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a used car from Criteria Cars. Loved the car, but after only a day or so the air-con failed. I rang them about the problem, and we couldn't have had a better response. They had it diagnosed, and found that a part needed replacing. A few days later, the car was returned for repair (which took the whole morning) and they gave us the use of their pool car so we could have a look around Ely. This must have made quite a cut into their profit, but there was never a quibble. I've never had better service after buying a second-hand car. They even washed the car! Thanks Ben, Danny and team for a professional service. Barbara & Andy

"excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are really pleased with the car we purchased from Ben and Danny at Criteria Cars . They were very friendly and understanding of what we were looking for . The car was ready for pick up when we required it , the handover was excellent ,all the after care fully explained to us especially as we live a fair way from Ely. After this experience we would definitely use them in the future . There was only one downside, Ben would not let me have his dog!!!!!

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"good service at criteria cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the service from Criteria Cars. There have been no surprises that popped up during or after my purchase from here. they gave me what I would sat was a good service. Nothing more to say really other than I recommend them.

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"Peter"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was great, no faults, no problems no issues. Staff we good friendly and every thing went smoothly and on time. The car was valeted really well, a credit to the people involved.

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Dealership Information

Our Promise To You

It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience. We have taken reputable trading to the next level by signing up to the AA.

  • Provide a minimum of 6 months MOT on all vehicles.
  • Offer a road test to ensure the vehicle meets your requirements.
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records.
  • Provide a free history check on every vehicle.
  • Welcome any vehicle inspection by the AA or any other independent third party, prior to purchase.
  • Professionally prepare and hand over the vehicle in a good condition.
  • Be audited by the AA once a year to ensure compliance with this this promise.
  • Enable you to escalate issues to the AA who will mediate between yourselves and us.
  • We will honour our obligations under the Consumer Rights Act 2015 to protect your purchase.
  • All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews5 out of 5 stars — Rated Excellent
Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
0

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Contact Information

Address

Criteria Cars
Black Bank Road
Ely
Cambridgeshire
CB6 2TZ

Get in touch

01353 863699
http://www.criteriacars.co.uk

Opening times
Mon 09.00 - 18.00
Tue 09.00 - 18.00
Wed 09.00 - 18.00
Thu 09.00 - 18.00
Fri 09.00 - 18.00
Sat 09.00 - 17.00
Sun Closed

Dealership Statistics

100%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Criteria Cars

Company Formed: 2008
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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