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97% Recommend
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106 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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106 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"Fiat 500 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 star service - We would recommend this dealer .They where very friendly and approachable and not to pushy

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Aftersales from Crompton Way Motors in response to Fiat 500

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Love my Mini 💗"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly, you don’t find many car dealerships with service like Crompton Way Motors. Paul made me feel comfortable in a relaxed environment—he was incredibly lovely and even more helpful. The team there is brilliant, and I will 100% use them again if I ever decide to change my car (though I don’t see that coming—I absolutely love my Mini!). It’s been ace since I brought it home, and I have no issues to report. Would definitely recommend these guys.

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Aftersales from Crompton Way Motors in response to Love my Mini 💗

Many thanks for taking the time to tell others about your experience Louise, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Harvey was Fantastic!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the start of our experience with Crompton Way Motors, Harvey the salesman was spot on, truly fantastic. He was very honest and explained all to us, even helped us allot with the paperwork which was very much appreciated - an absolute fantastic support. We have had the car around a month now an my partner uses is every day for work and it has not let us down once, its a smooth drive, very clean and overall a joy to drive. Crompton Way Motors will be the first place we visit when the time come for a upgrade. Couldn't be happier 😊

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Aftersales from Crompton Way Motors in response to Harvey was Fantastic!!

Many thanks for the excellent feedback Karen, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Excellent experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent experience buying my car We travelled 139 miles to purchase my BMW, trading in my Mazda. It was well worth the road trip. Having spotted the car on Autotrader, I did have reservations about it being possible to sort everything remotely but everything went extremely smoothly. Mo dealt with my purchase. He was fantastic, efficient and thorough. He provided all the information including detailed videos so I was clear and confident with the car I was buying. Picking up my new car and saying farewell to mine was an enjoyable experience. All the staff at Cromptons were welcoming and friendly. I would thoroughly recommend Crompton Way Motors.

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Aftersales from Crompton Way Motors in response to Excellent experience

Many thanks for the excellent feedback, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

"CWM"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service Great customer service sorted a finance company out for me and had the car ready to collect on the the day they said

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Aftersales from Crompton Way Motors in response to CWM

Many thanks for taking the time to tell others about your experience Deborah, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car and great service. Good experience from start to finish. Will certainly use them again

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Aftersales from Crompton Way Motors in response to Brilliant

Many thanks for the excellent feedback Fiona, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Impressive 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd rate my recent experience full marks, so 5 out of 5. Paul in sales was exactly what you want from a salesperson. He was friendly without being over the top, knowledgeable, and really helpful with a few queries I had (like the tow bar). It was well worth the hour-long drive to view the car initially, and again a few weeks later to collect it.

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Aftersales from Crompton Way Motors in response to Impressive 5 stars

Many thanks for the five star feedback Dave, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"I love my new BMW 1 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my new BMW 1 Series. I’ve taken it on a trip up to the Lakes and for the usual run to the shops and it’s been brilliant every time. John and Paul at the dealership were fantastic to deal with. It was my first time buying from Crompton Way, but based on this experience I doubt it’ll be the last.

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Aftersales from Crompton Way Motors in response to I love my new BMW 1 Series

Many thanks for the excellent feedback Curtis, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Went the extra mile"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’d rate my recent vehicle purchase experience with Crompton Way Motors a solid 4 out of 5. From start to finish, the customer service was excellent—I felt genuinely valued throughout. The only reason it’s not a full 5 is due to a small piece of post-purchase admin, but overall, I was really pleased. A special mention to Harvey who kept me updated every step of the way, and even picked me up from Bolton station after I’d travelled a couple of hundred miles from Chippenham. Very much appreciated!!

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Aftersales from Crompton Way Motors in response to Went the extra mile

Many thanks for the constructive feedback Mike, it really means a lot. We'll be sure to pass along your kind words to Harvey & the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Returning customer"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mo provided excellent customer service during my recent visit! This was my second time buying a car from Crompton Way Motors and just like the first time, the experience didn’t disappoint. I went for the Volkswagen Golf they had available and it’s been a great choice—no issues at all so it's definitely another solid purchase. Thanks Team.

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Aftersales from Crompton Way Motors in response to Returning customer

Many thanks for the excellent feedback Victoria, it really means a lot. We'll be sure to pass along your kind words to Mo & team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
106 reviews4.9 out of 5 stars — Rated Excellent
Excellent
100
Very Good
6
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

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