94% Reviews
replied to
96% Recommend
to friend


135 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
Leave a review

135 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"A refreshing change"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience, not the usual main dealer high pressure experience. Harvey spent time to find me the ideal car, nothing was too much trouble. I love my new car, thank you Crompton way motors.

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"Can't fault Mo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mo was great! When I first enquired about the car, he was very helpful and professional. I asked him a few questions about the car, what had been done to it, and whether there was any damage. The first thing he sent me was a video of the car, showing everything that might not have been visible in the photos listed on their website. I’m really pleased with my new car — she’s a little beauty! I’ve already added Apple CarPlay, which has just finished it off perfectly for me. I really appreciate Mo staying at the dealership after hours; when I finished work, they would have been closed, but he stayed late so I could look over the car before leaving a deposit — something that’s hard to find nowadays. I had a pretty tight turnaround, as I was going away that weekend but wanted the car beforehand (only about 3–4 days to get it ready). This was no issue for them — they even replaced the tyres after the MOT showed they were close to the legal limit, and everything was sorted before I collected the car. Crompton Way Motors were amazing, and the car is just as good — I’m really enjoying it. Thank you again, Mo, for all your help throughout the sale; it didn’t go unnoticed.

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" You guys can have a 5!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a nice experience buying from you and the car is great. Appreciate the good communication throughout and the friendly service. All the best, cheers, Tim

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"happy with my purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate CWM a 5 , excellent service , and im happy with my purchase 😁

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Aftersales from Crompton Way Motors in response to happy with my purchase

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Really good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only came across the dealer after having a very quick look online, originally I was looking at a Polo but had a quick look online and found the Golf near by, went down to take a look at it and well, the rest in history. The car itself is doing really good and have had no problems with it since getting it. The salesman at the dealer were really good and helpful throughout the process.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new car drives fine, and the customer service from the sales team was perfect.

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"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Crompton Way Motors have done a fantastic job they definitely deserve this feedback. They answered all my questions and were absolutely great to deal with, not pushy and definitely not your typical salespeople. Paul was fantastic. I mentioned a sticker on the car that I didn’t like but the car itself was exactly what I wanted, and they not only removed the sticker but also ceramic coated the area so there was no trace of it at all. They truly went above and beyond to look after me at the dealership and were faultless throughout the entire sale.

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"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars - paul very good sales person phoned me straight away with all the relevant information , pleasant and Evan offerd to pick me up from station car is as described apsalute weapon thanks again to paul and the team i would defiantly come back to buy again and would fully recommend it to any one

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Aftersales from Crompton Way Motors in response to 5 Stars

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No problems "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Volvo XC60 has been running fine since the purchase in August. The staff at the dealership were great and did everything I needed them to do. I have had no problems, so I would give it 5 stars.

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Aftersales from Crompton Way Motors in response to No problems

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Full marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Jeep Renegade. Since the purchase, I have driven it daily to and from work, and it has been great, I am really enjoying it. Overall, the experience was good. I have had a small issue with the screen in the car, but I have informed the dealership and they are going to help me resolve it, so it is still full marks from me.

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Aftersales from Crompton Way Motors in response to Full marks

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
135 reviews4.9 out of 5 stars — Rated Excellent
Excellent
128
Very Good
6
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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