95% Reviews
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97% Recommend
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177 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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177 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"Biggest fan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I always buy from Crompton Way Motors, they are the only dealership I will trust. The staff are friendly, professional and take time to make sure you get used to the car before you buy it. It was just great and that's why I keep going back.

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"BMW X5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We went chose Crompton Way to buy our new BMW X5 from as we knew John. Everything has been fine with the car and the service we received.

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"Simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The whole process was really simple and they took us for a good test drive to show us all the features of the car. The car came with a full service and MOT which was good. We were recommended Crompton Way Motors from someone and we would recommend them to others too.

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"Sales team were perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car and the customer service were both 100%. The sales team has been perfect as well!

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"Service was brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would recommend crompton way motors to anyone buying a used car as the service I got was brilliant

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"Paul made it easy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I live quite a way from Crompton Way Motors but decided to make the journey to buy from them due to the truck being such a good price. There is a slight crack in the canopy which I need to get sorted. But other than that it was great, Paul made everything really easy and kept communication going throughout the process.

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"Polite "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The dealership is round the corner from me so I chose to go with them. The service was good and everyone was polite. It is having a few new parts fitted but other than that everything is fine.

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"Great honest service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Incredible helpful and friendly throughout the process. Great honest service would highly recommended and love my new car!

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Aftersales from Crompton Way Motors in response to Great honest service

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Mo was lovely"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m loving the Focus, its been really good. The only reason I knocked the review down to 4 stars is I had to ask them to fill the fuel tank for me as the car came with an empty tank, While I was there Mo was very pleasant. He told us all the places to go get food in the local area as I travelled to get the car. Overall my experience with Crompton Way was really good

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Aftersales from Crompton Way Motors in response to Mo was lovely

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Amazing company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Incredibly professional and friendly company Harvey was absolutely fantastic. I was quite hesitant about buying a car from a garage I didn’t know, especially one located over 200 miles from my hometown. However, from the very first phone call, Harvey completely put me at ease. He even offered to pick us up from the station and explained all the additional checks they carry out, which really helped build confidence in the process. He also shared some really useful tips on how I could save money when it comes to financing my next car, which I genuinely appreciated. On top of that, he’s simply a lovely, genuine person. What stood out the most was the time he gave to me, my partner, and our daughter. We never felt rushed at all. We were able to take our time looking over the car, go for a test drive, and then complete the paperwork at our own pace. Harvey carefully talked us through everything, making sure we were comfortable and understood the whole process. Even though we’re over 200 miles away, my partner has already said he’ll be coming back to this garage for his next car. And when the time comes for me to trade mine in, I will 100% be returning to Crompton Motors. Fantastic service from start to finish! ⭐️⭐️⭐️⭐️⭐️ He explained how its his family run business and he really does do his family proud with the service he provides and the passion he puts in to making Crompton way motors stand out from the rest!

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Aftersales from Crompton Way Motors in response to Amazing company

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
177 reviews4.9 out of 5 stars — Rated Excellent
Excellent
168
Very Good
9
Average
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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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