99% Reviews
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97% Recommend
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208 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
Leave a review

208 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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" I'd give them a 10/10 if I could"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They were fantastic, pulled all the stops out. Harvey helped source me the vehicle I bought and gave me options. I liked how friendly they were. As soon as I stepped through the gates someone was there. However, I feel there was a problem with communication as it was booked in for a repair and l didn’t seem to get phone calls from them. Apart from that, the repair was fixed by the dealership and I was very much looked after. I didn’t feel nervous and it was a really nice experience.

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Aftersales from Crompton Way Motors in response to I'd give them a 10/10 if I could

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Maximum score on everything"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Excellent service, the salesman Paul was excellent I couldn’t ask for anybody better. Maximum score on everything. I would recommend them to others.

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Aftersales from Crompton Way Motors in response to Maximum score on everything

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No messing about"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Its my partners car, absolutely smashing, she loves it. I know people who have got cars from there and they said it’s a great experience. I found it straightforward, went in, did paperwork, picked car up week late, everything went smoothly. Paul was smashing. I liked the whole process, no messing about. Can't fault them, went above and beyond. They ordered some mats for us and they were delivered to our house, you don’t get that often from dealers. For a smaller dealership to do that is brilliant.

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Aftersales from Crompton Way Motors in response to No messing about

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Local to me so I went to Crompton Way Motors. They are replacing a part for me and have been really good. I would recommend them to others.

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Aftersales from Crompton Way Motors in response to Really good

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No problems at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Experience was good, they kept in contact with me and everything they said was on point. Not received the log book yet but ive no problems with them at all.

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Aftersales from Crompton Way Motors in response to No problems at all

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Very good staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

On the day it was fantastic, no argument with them. Staff were very good. They young lad who dealt with me looked at my car for trade in and let me have a test drive. He was brilliant, very easy to deal with. Cars alright but still waiting for a manual from the dealership so I’ll chase that. Everybody knows Crompton Way Motors where I live, I would use them again.

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Aftersales from Crompton Way Motors in response to Very good staff

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Car prepped really well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They are a family run business and have been there for quite a long time and after speaking to them they seemed pretty straight. I saw the car advertised and had a test drive over the weekend, went back week later to collect. They prepped the car really well, immaculate when I got it. Salesman Paul was sound, nice guy. They speak to you like normal people. I would definitely recommend Crompton Way Motors and will go back in the future.

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Aftersales from Crompton Way Motors in response to Car prepped really well

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"It's Magic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have used Crompton Way before and will always use them. I have known the family for a long time, Harvey was helping me when I bought the Mokka which is magic! He was informative about the car, let me test drive with no pressure or rushing. It was a comfortable experience, well looked after with coffees and most of all they are all very clear about the car and the purchase itself, its a big decision.

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Aftersales from Crompton Way Motors in response to It's Magic!

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Really good - No complaints! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking online for a nice car not to far away and Crompton way had a Citroen C4 I liked at the best price. When I went down to have a look Harvey dealt with me, he was really nice friendly and kept me updated throughout the process.

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Aftersales from Crompton Way Motors in response to Really good - No complaints!

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

All great with the VW Tcross, I haven’t had any issues at all! I initially went to Crompton way because they had the exact car I wanted and they were really accommodating when I went down to look. I’d never bought a car before but Harvey was great, I had a million and one questions and he answered all of them, no dramas at all and everyone down there was lovely.

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Aftersales from Crompton Way Motors in response to First time buyer

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
208 reviews4.9 out of 5 stars — Rated Excellent
Excellent
197
Very Good
11
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Tonge Fold
    Bolton
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 11:00- 15:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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