98% Reviews
replied to
95% Recommend
to friend


109 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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109 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"Everything is fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased from Crompton Way back in May and so far everything is fine with the car. The customer service during the sale was also good, with the vehicle being valeted before collection.

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"CWM always go above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

CWM always go above and beyond to create very high and personal customer service, highly recommended

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Aftersales from Crompton Way Motors in response to CWM always go above and beyond

Many thanks for the excellent feedback Gary, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"5 out of 5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 out of 5 for Crompton way, the car is perfectly fine and the staff were amazing during the sales process.

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Aftersales from Crompton Way Motors in response to 5 out of 5

Many thanks for the excellent feedback Ledian, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Fiat 500 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 star service - We would recommend this dealer .They where very friendly and approachable and not to pushy

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Aftersales from Crompton Way Motors in response to Fiat 500

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Love my Mini 💗"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly, you don’t find many car dealerships with service like Crompton Way Motors. Paul made me feel comfortable in a relaxed environment—he was incredibly lovely and even more helpful. The team there is brilliant, and I will 100% use them again if I ever decide to change my car (though I don’t see that coming—I absolutely love my Mini!). It’s been ace since I brought it home, and I have no issues to report. Would definitely recommend these guys.

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Aftersales from Crompton Way Motors in response to Love my Mini 💗

Many thanks for taking the time to tell others about your experience Louise, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Harvey was Fantastic!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the start of our experience with Crompton Way Motors, Harvey the salesman was spot on, truly fantastic. He was very honest and explained all to us, even helped us allot with the paperwork which was very much appreciated - an absolute fantastic support. We have had the car around a month now an my partner uses is every day for work and it has not let us down once, its a smooth drive, very clean and overall a joy to drive. Crompton Way Motors will be the first place we visit when the time come for a upgrade. Couldn't be happier 😊

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Aftersales from Crompton Way Motors in response to Harvey was Fantastic!!

Many thanks for the excellent feedback Karen, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Excellent experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent experience buying my car We travelled 139 miles to purchase my BMW, trading in my Mazda. It was well worth the road trip. Having spotted the car on Autotrader, I did have reservations about it being possible to sort everything remotely but everything went extremely smoothly. Mo dealt with my purchase. He was fantastic, efficient and thorough. He provided all the information including detailed videos so I was clear and confident with the car I was buying. Picking up my new car and saying farewell to mine was an enjoyable experience. All the staff at Cromptons were welcoming and friendly. I would thoroughly recommend Crompton Way Motors.

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Aftersales from Crompton Way Motors in response to Excellent experience

Many thanks for the excellent feedback, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

"CWM"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service Great customer service sorted a finance company out for me and had the car ready to collect on the the day they said

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Aftersales from Crompton Way Motors in response to CWM

Many thanks for taking the time to tell others about your experience Deborah, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car and great service. Good experience from start to finish. Will certainly use them again

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Aftersales from Crompton Way Motors in response to Brilliant

Many thanks for the excellent feedback Fiona, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Impressive 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd rate my recent experience full marks, so 5 out of 5. Paul in sales was exactly what you want from a salesperson. He was friendly without being over the top, knowledgeable, and really helpful with a few queries I had (like the tow bar). It was well worth the hour-long drive to view the car initially, and again a few weeks later to collect it.

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Aftersales from Crompton Way Motors in response to Impressive 5 stars

Many thanks for the five star feedback Dave, it really means a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Car Leasing
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Ratings
109 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
6
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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