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3 reviews from our car dealer reviews community
Leave a review for Cross Roads Garage Buckinghamshire
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3 reviews from our car dealer reviews community

Leave a review for Cross Roads Garage Buckinghamshire
Leave a review
"Outstanding sevice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My17yr old daughter brought her first car from them. 3 months warranty included. Service was excellent staff very good with her going around the car answering all her questions. She loves the car and when she had the temperature gauge light up they took car replaced the part and got the car back very quick. Outstanding service.

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"Service with a smile . PERFECT 10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car for daughter without any issues. Customer service was on point and car was perfect. Car used daily and no complaints at all. Will be recommending to friends and family. “KEEP IT UP”.

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"Poor customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Son brought a car from them. Was promised full service history. 3 months warranty and new MOT and a service before collecting the car. On the way home oil light kept coming up on the dash. Emailed them to be told the service was carried out. And they didn’t know why the oil light was coming on. We checked the oil, empty, we checked the coolant, empty. Called the garage again to be told to return the car and they would look at it. Took car to them, was told they would put in a recon engine as the oil and coolant were emptying. And they said they would deliver the car back to us at the weekend. The courtesy car they gave us, packed up 2 miles down the road, to find out the courtesy car has the same issue as my son’s car. The garage supplied us with yet another car, to be told again they would deliver my son’s car on Saturday, We were promised an update in regards to my son’s car. That never happened. I called the garage for an update, to be told couldn’t deliver the car as short staffed. Today came, rang the garage to be told they would contact us when the car was being delivered. Come 3pm nothing from the garage. Rang them again to be told they never said they would deliver the car, and if we wanted the car we were to drive the courtesy car back up to them, bearing in mind they only put a couple of pounds worth in petrol and had a flat tyre. Managed to get the car back up to them. Funnily enough the man that made all the promises and was rude to us on the phone wasn’t around. Appalling customer service, constant broken promises. Car not up to scratch when promised they would fix it. Please don’t go there. Absolutely disgusting how they treat their customers!

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Dealership Information

Cross Roads Garage Buckinghamshire is an Independent dealership that is based in Great Missenden. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.7 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Cross Roads Garage Buckinghamshire
    High Street
    Great Missenden
    Buckinghamshire
    HP16 9EG

    Get in touch

    01494 862471
    https://www.xroadsgarage.co.uk/

    Opening times

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cross Roads Garage Buckinghamshire

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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