0% Reviews
replied to
78% Recommend
to friend


116 reviews from our car dealer reviews community
Leave a review for Crowther Lodge Motor Company
Leave a review

116 reviews from our car dealer reviews community

Leave a review for Crowther Lodge Motor Company
Leave a review
"Walk away, not trustworthy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from them in 2024, At first, seemed like a genuine, honest, salt of the earth people independent dealer. From the minute I got the vehicle there was an issue with it. Tried to get them to honer there provided warranty. This is when they showed there true colours. Was aggressive, dismissive and very rude. Had the vehicle inspected by two independent companies Which found over 50% of the total cost of the vehicle in damaged and failed components. This is the condition the car was sold to me. I also know 100% for a fact that there is no way they weren't unaware of this before selling the vehicle. They refused to fix the vehicle, saying it was beyond economical repair according to them. So fiance company told me to reject the vehicle. Selling vehicles to customers with faults and hoping they don't notice. Or by the time they do. It's outside the warranty period and your left will the bill. Disgraceful behaviour

"Dont buy from them !!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars are over priced and not preparred to a standard to pass an MOT . I took my car to a garage i trust after i bought it and the issues we're endless . Brakes needed doing, ball joints were shot the list went on and i paid 14k for this car . Absolute joke of a company and when i made them aware all i got was its been serviced and MOT'd so not our probelm

"Cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car and when i had issues got nothing but abuse from sales and the owner who swears and bullies untill you agree to what he has to say . worst dealings with when buying a car i have ever had

"Audi A5 "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got Audi A5 from this garage it has a coolant leak and it's a £2000 repair they won't honour would not have any dealings with this garage very unhappy with this service

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Very friendly staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our part ex was exactly what I wanted, no haggling. Great service and very friendly. The prices of campervans at crowther lodge are thousands of pounds less than other dealers.

"LIARS AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this garage a year ago, within a couple of months the car was broken down. I put a formal complaint in at the garage and got a response from 'Legal Solutions 4 U' which I've found out is a scam company that shady garages use to scare off customers. DO NOT BUY FROM THIS GARAGE NOTHING BUT LIARS AND CONMEN.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BMW 730d"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent friendly staff. Bought a BMW 730d, superb handover, very competitive price. Very honest approach, would definitely recommend and will be the first contact when i decide to change vehicle.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Awful! Fraudsters "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these people, it broke down within a few months. The representatives were abusive and unhelpful and nothing was resolved. We are currently in the process of court proceedings. Avoid at all costs.

"First Campervan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a long time looking at different types of vans we eventually bought our first campervan from Crowther last week. We spoke to various members of the team who answered all our questions and demonstrated how things worked without any pressure to buy. The quality of the fittings in their conversions are excellent. It was Steve who we finally sealed the deal with and he had everything ready on our chosen collection day. Steve demonstrated some further things on handover and said to contact him at anytime if we had any questions or problems.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Buying our first campervan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I were both nervous about buying our first campervan however Gary and Steve put us at ease straight away without putting any pressure on us to buy one, they let us browse the vans in the showroom untill we were happy with a van,they then showed and explained everything to us in Slow time so was not rushed, Steve gave me a through handover/takeover when I went to collect it and completed all the paper work for me so a stress free handover would definitely recommend Crowther to family and friends

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Get Car Finance

CDR Logo Transparent
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
116 reviews4.2 out of 5 stars — Rated Very Good
Excellent
90
Very Good
3
Average
2
Poor
7
Terrible
14

Add Review

  • Submit new information

  • Contact Information

    Address

    Crowther Lodge Motor Company
    Plot adjoining Felling bypass 15 Park Road
    Gateshead
    Tyne and Wear
    NE8 3HL

    Get in touch

    0191 4901734
    http://www.crowtherlodgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 11:00 - 17:30

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crowther Lodge Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more