I have dealt with many Car Dealers in my time and I can honestly say that Top Car Inverness is quite simply, the best! From my initial contact to completing the deal they were totally professional, efficient and knowledgeable in all respects. All the staff, I met, were welcoming, warm, friendly and nothing was too much trouble. The whole experience was quite simply superb.
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Bought my beautiful jaguar R Sport purchase a pleasure start to finish . Mark on the ball with communications .attention and detail thanks for a nice pleasant purchase ⭐️
I was looking for a specific car and wished to trade in two cars for one. One of the two cars was a fairly easy p/x for a dealer to accept but the second was a little niche. So, a bit of a tall order but Top Car, having the model I was seeking, went along with my slightly unusual request. All my contacts with Craig and Leon were helpful, clear and eased what could have been a tricky transaction as I wasn't on their doorstep either. So, although we were both relying on each other's descriptions of our respective cars, there was an air of mutual trust from the outset, helped by the ease of providing details and photos by phone, WhatsApp etc. The fact that I could deliver one of my cars beforehand and they could verify the condition it was in helped in this respect, but it could have been very different with another dealer. No excuse was used to beat down my p/x value which we'd agreed earlier. Collection was straightforward and at no point did I feel under pressure to complete or to accept their car until I was completely satisfied. The car was just as they described and came freshly MoTed with all advisories sorted too. I would rate the customer service to be at a very high level and their stock to be well sourced and presented. Even my transporter commented on what a nice selection they had and he sees loads of dealers. This is a great little business which has just expanded with its own service facilities.
Reviewer has confirmed their email address
Bought a car from Top Car inverness and the service I received was excellent from start to finish!! The staff were so helpful and friendly. All I can say is Top Car, Top Staff, Top Service all round would definitely go back.
Reviewer has confirmed their email address
From enquiring about car to buying car to getting car ready for me the team did a fantastic job Also had a minor issue which was resolved today with guys from service team going above and beyond.would defo recommend to anyone needing a car.
Reviewer has confirmed their email address
I found the staff at Top Car, at all levels, to be welcoming and dedicated. Realising that, unlike some operations, they actually listened to my requirements and concerns, impressed me from my first visit to the premises. Top Car responded to my requests to my great satisfaction. In answer to that well-worn question: “Would you buy a used car from this man?”, my reply remains a definite: “Yes.”
Reviewer has confirmed their email address
The service from start to to finish was friendly professional and had that personal touch that you don't get from the large dealers. Leon although has only been in sales for a few months was very knowledgeable and friendly with Mark the manager backing him up in a friendly manner. All contacts by phone were polite and any questions answered quickly. Top marks to all the staff at Top Car. I Would highly recommend Top Car to anyone looking for a car.
Reviewer has confirmed their email address
The whole process from start to finish was a pleasure. Polite and friendly on the phone and in person. Paperwork was completed promptly with all aspects explained. Offered extended warranty and paint protection (not taken as car is like brand new for a 17 plate!!) and did not push or hassle for it when I declined which I have experienced in other dealers. The forecourt and office was tidy and clean, can see the pride they take in their company. Would recommend to everyone and will be the first stop I make when the time comes to get the next car. Thanks Top Car!!
Reviewer has confirmed their email address
Ive waited a week to leave my review to run my car for a fair few miles ,After using another dealer 4 years ago (first time using a dealer) that worked out badly ie sold a lemon that cost me a fortune in repairs and time and car hire etc , I was very apprehensive of going through a dealer ever again .. But after hearing fantastic reviews of Top car for the last couple of years ,I bit the bullet and went for it after the forementioned car broke down once again , And oh boy what an amazing pleasure it was ,from sending my initial query on a Sunday morning (prompt responce from Craig even though they were closed ) to completion of the paperwork within days by the very friendly knowledgeable Leon .Everything was friendly, relaxed ,No pressure to buy the car or warranty or anything at all.And when I went to collect the car one of the lovely salesman said buying a new car should be a happy pleasent fun day and should make you smile and you know what it was thanks to all the lovely people at Top car even down to if there's anything you need help setting up tech wise in the car pop back anytime and we will set it up for you (amazing) . I can't recommend Craig and his 5* amazing team highly enough to anyone.I can't name the previous dealer I used so stay safe and use Top car
Reviewer has confirmed their email address
Craig and his staff were very helpful and we were surprised how quick and trouble free the whole process was. Very happy with the vehicle purchased and would strongly recommend Top Car to anyone wishing to purchase a car with the security and knowledge that they are buying from a really genuine company. Thank you Craig and all your team!!! job well done!!!!
Culloden Cars has just acquired local dealership Top Car Inverness to become a much bigger and slicker dealership. Based close to the famous Culloden battlefield in Inverness, we take pride in stocking cars that can cover everyone need.
All our cars will have 1 years MOT with no advisories, (within reason depending on age), Fully serviced, multipoint inspected and backed up with 3 months Gold Warranty that can be used anywhere in the UK.
Our customer service and digital outlook means we can bring you a level of service that matches the big franchises. We have a small team at Culloden Cars so you'll be dealing with either Craig, Leon or Ian. We look forward to seeing with you.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Culloden Car Sales
Barn Church Road
Inverness
Highland Council
IV2 7WB
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