Cumbernauld Car Company (CLOSED DOWN IN 2018)

2.2
18 reviews Ranked #99 of 102 dealerships in Glasgow
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33% Recommend
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18 reviews from our car dealer reviews community
Leave a review for Cumbernauld Car Company (CLOSED DOWN IN 2018)
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18 reviews from our car dealer reviews community

Leave a review for Cumbernauld Car Company (CLOSED DOWN IN 2018)
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"Appalling seller, avoid like the plauge"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car at the beginning of February, it was scrapped by March. Failed turbo and oil leak from Cylinder head. Trading standards are looking into this. Avoid them at all costs, the owner told me to to do something anatomically impossible when I complained.

Colin Boath in response to Appalling seller, avoid like the plauge

Hi Simon You'll need to follow through with court to get any results Hassle and stress We just sold on the car instead. But these folks need shut down and probably jailed

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"Not closed. Just different name"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couple of years back, son got a BMW from them Electrics were shot and had bare wires in the boot next to the battery. Car died and they weren't interested. Paid to have it recovered to them. The bodged it to have it running again, but was never the same Further electric issues after that, so got rid of it quick. Trading standards involved, but somehow they continue to trade?

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+0 Found this review helpful

Simon in response to Not closed. Just different name

Interested to know how you get on with Trading Standards, I'm in the same situation after buying a car from them.

"Not return deposit "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This garage are still trading March 2022 I put a deposit on a car , after watching a video of the car there worker put his foot right flat to floor and smoke come from the rear I then decided not to go ahead , they have told me I can’t have deposit back as they put new timing belt on , which they say I asked them to do , this I did not ask for , they was ment to send me pics of the timing belt first so I could decide to have it done or not not a good garage I am afraid and would advise not to part with any money as you will not get it back

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+1 Found this review helpful
"Dodgy cars Dodgy garage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately I didn't read the reviews before I bought a vauxhall insignia online as I live 150 and miles away and payed for delivery. Ohh my what a shock no service history arrived one day key was that was not a vauxhall key didnt work the central locking system. Needed two new tyres on as one was illegall on the markers. engine oil showing low on the management lights so oil change etc filters.got new key made still central locking not working.. Numerous calls emails no joy just fobbed me off. Name is jack..paul. Liam please stay away from them totally rip off garage.. worst experience ever in my life. Trading standards involved..stay away please

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+1 Found this review helpful
"Absolute Crooks!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Total weasels the lot of them! You’d be better buying a motor off Del-boy down the pub!!!! I wish I could’ve picked a zero star review! Rude, arrogant, think they are above the law, dodgy cars, dodgy MOTs, misleading. They ignore your calls and emails. Warranty isn’t worth the paper it’s printed on. They sell death traps! THEY ARE STILL TRADING. Trading Standards have a whole file just for them!!! Nothing phases them! Avoid like they’re your ex!!! Unprofessional, zero customer service & zero aftercare. Broken promises and they continue without a care in the world! Don’t waste your money or your time on these opportunistic but altogether just tragic and sad examples of men/a business!

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+3 Found this review helpful

Suzanne Simpson in response to Absolute Crooks!

Hi, I have just purchased a car from Cumbernauld car sales and on the drive home the power steering failed. I took it back for them to fix as I had the 30 day warranty. I recieved a call to say my car was fixed. Went and picked it up but on the way home, horrible grinding noises coming from the brakes. Phoned again once I was home. They went from being very pleasant to being quite nasty. Wanted me to drive it the 15 miles to their garage which I refused to do as I didn't think it was safe to drive. Said I'd happily take it to my local garage but they said they wouldn't pay, or pay for the vehicle to be recovered to them. Took it to my local garage anyway and they said it shouldn't passed its Mot with the amount of fails it had. I was really wondering whether you got your money back or car fixed , as the owner, Jack, has said that as we seen the car and were happy with it, then then I wasn't entitled to a full refund. Still in the process of dealing with this mob and left with a car I don't want to drive. Suzanne

Kate in response to Absolute Crooks!

No I have not heard anything from them, as usual, despite many emails. I am heavily pregnant with a poorly baby and have been left with a car that I do not feel safe driving, will not put myself or my children in due to fear. They (Jack and his clowns) do NOT care. They have shown no compassion, have failed to do the decent thing, can’t even bother their good for nothing backsides to answer an email! They have zero morals, zero empathy, zero sympathy and are just in it to make money! I offered to return the car, for them to pick it up, for me to take it to he re-MOTd but as soon as i mentioned this they ended comms with me and I’ve been ignored ever since. Contact from TS has made no difference either. How they are still doing business is beyond me! They have clearly sold me a death trap and don’t care that a pregnant woman and young children were in the car! They should be arrested for gross negligence/knowingly seeking faulty goods!

"AVOID!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a car that the next day was seriously leaking fuel, after arguing with the garage they agreed to repair it but said I had to drive it to them which I refused to do as the vehicle was unsafe. When I went to pick up the car they demanded £150 for the cost of recovering the vehicle as they deemed it driveable. Dodgy cars and terrible service . . . DO NOT BUY A CAR FROM THEM!!!

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"Unprofessional "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All cars listed as 12 months MOT discovered after buying mine had 5 months, it's not closed, tried to resolve matter to no avail, now posting lies and giving out my resignation on Google, disgraceful and unprofessional

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+5 Found this review helpful
"Company is not closed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a car that has been faulty from day one, now not even fit to drive- of course the lovely jack told me on no uncertain terms to ‘fuck off’ terrible customer service and dangerous cars Now no car to get to my work and out of pocket £6500 Also Thai company is not closed

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+10 Found this review helpful
"Rav 4 diesel "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Rav 4 Diesel off Cumbernauld Car Company 3 week ago it is a 15 year old car on a 04 plate 5 door silver . Having had a few of these over years it will not win a beauty competition it got a few rattle and moans but what a expect from a 15 year old car Very happy with service and car Some times people need to be realistic when they buy a car for 2 or 3 grand you ain’t going to get perfection.

"Tom Nolan"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Cumbernauld Car Company, the following day it developed a fault. The warranty people would not repair it saying the fault must of been pre-existing, contracted the garage and found them to be obstructive and totally ignorant, basically they would not take responsibility. Then under the consumer rights act of 2015 I asked for a full refund. It took them 7 weeks to collect the car and now 5 months on I'm having to take them to court because they did not give me the FULL refund. £875 short.

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Dealership Information

Car Dealer Reviews has been made aware that Cumbernauld Car Company has now closed. 

If anyone has any further information about this business then please leave a review at the bottom of this page.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Finance
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Ratings
18 reviews2.2 out of 5 stars — Rated Poor
Excellent
5
Very Good
0
Average
1
Poor
2
Terrible
10

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  • Contact Information

    Address

    Cumbernauld Car Company (CLOSED DOWN IN 2018)
    Cumbernauld Road
    Mollinsburn
    Glasgow
    North Lanarkshire
    G67 4HN

    Get in touch

    01236 875544

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cumbernauld Car Company (CLOSED DOWN IN 2018)

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