Bought a 2018 Hyundai Tucson at the start off February and can’t thank Keven and the staff enough for all their help, keven was very patient while we waited to get the one we wanted,we imported it into the south and I couldn’t fault all the help we got to make it easy for us, I 100% wouldn’t pass them,and highly recommended them ,thank you Dalys garage for everything

Purchased a car from Dalys in 2021 and all was fine in general whilst the car was under warranty. Car was less than 3 years old and less than 20k miles on the clock when it had warped brake discs which was not picked up by their technicians when they had the car in for a 2022 maintenance/ service. Annoying for sure, but they covered it under warranty and repaired free of charge. Concerning that a 3-year-old car with low mileage would end up with warped brake discs! 2023 service was beyond problematic. Full service and air con service done which resulted in my air con not functioning and a strange odour coming through the vents. Repeated visits with the car to Dalys and they took the car in to diagnose the air con issue and also the exhaust, because the odour was suspected to come from there. 2 days without a car and the air con was now functioning but the odour did not go away. 2 weeks later, the back box of the exhaust detached due to erosion and Dalys said there would be a £450 charge to replace it, because my 5 year Hyundai warranty ended 2 months prior. If they had checked the exhaust as they said, the exhaust issue would have been diagnosed and common sense would tell you the car is too new and too little mileage for an exhaust to need replacing. Absolutely no consideration was made to honour the repair as a gesture of goodwill and they clearly did not check the exhaust 2 weeks prior to eliminate the possible odour coming from there like they said they would. This resulted in yet another phone call to Dalys for a repair and time spent without a car had I decided to go ahead with the £450 exhaust replacement. Brake discs warped when the car was less than 3 years old and less than 20k miles on the clock. Clearly non-durable parts used. Tyre sensor needed replacing when the car was less than 5 years old and less than 26k on the clock. Clearly non-durable parts used and cost over £160 to replace. Air con was non-functional following an air con service. Technicians fault caused this issue. Exhaust was eroded when the car was less than 5 years old and less than 20k on the clock. Clearly non-durable parts used. For a car that has not yet been fully road worn yet, it has needed a lot of what should be durable parts replacing. Dalys are fine when you are under warranty but will bite the hand off of you and charge you extortionate prices for repairs on parts that should last for years. Use them at your discretion but be prepared for a lot of return visits for repairs and repairs of repairs.

The staff apart from Daryl are unprofessional and show zero customer care especially after sales. Need customer care training and manners.

WOULD NOT RECOMMEND DALYS GARAGE. Absolutely disgraceful service received from Daly’s. I bought my car in Daly’s Belfast in April. When driving home to limerick, the stop start was working only sometimes, I thought maybe it’s a new car I’m not sure exactly how it works, I gave it the benefit of the doubt. It stopped working completely after a few days. Very disappointed, after spending 8,000 pounds on a 152 car, they sold me a car with a defect which I cannot say I’m confident that they didn’t know about. I contacted Daly’s and told them and they didn’t want to hear about it. They told me it was likely the battery and I would need to take this to a garage near me and get it charged or replaced to see if it would work. I said OK and how are we going to work this with the warranty? I was basically told it was not there problem, they would not be paying for me to get it charged or to replace the battery. “The battery wasn’t covered under warranty”. Fair enough it’s technically not covered under the Hyundai warranty, but after only buying it a matter of days ago, surely they would do anything they could to fix it? They didn’t even offer to look at it themselves. I ended up going to my local Hyundai who did the relevant tests and concluded that it was the battery. I rang Daly’s again and I was told the same thing, it basically was not their own problem , they wouldn’t be covering the cost of it. After several phone calls and emails they finally said that they would look themselves. However I had to bring it to Belfast myself (5 hour drive). My mother took a day annual leave of work and made the trip spending a further 150 pound on a hotel. They say they replaced the battery, told my mother we wouldn’t know until we have driven it for 4 hours (basically when I would be back home and I wasn’t their problem anymore). Shock - it still didn’t work! I didn’t even get as much of a courtesy call the next day to see how I got on. They didn’t even have the decency after my mother incurring huge costs and time to make a 10 hour round Trip to even check in with me. I eventually took it to my local Hyundai in limerick who went above and beyond to help me, took the car in twice and tried everything until they finally got it working. They rang to follow up and check that everything was going ok after they had fixed it. Horrible experience with Daly’s, and after doing some research I can tell I’m not the only one.

First time dealing with Dalys. no pressure from sales men got an excellent deal great after sales service had a few wee things needing sorted rang Dalys on the friday, left my car in on the monday loan car waiting, picked my car up again on the wednesday lunchtime. Over and above the repairs, they had washed and cleaned my car inside and outside. would definately recommend Dalys, very professional, and helpful

An excellent company to deal with. Very competitive prices and no undue pressure is put on you unlike so many other car dealers. It was my first time dealing with Dalys and I would not hesitate to recommend them to other buyers. Very professional.