David Day from David Day in response to Van purchased from david days

Firstly a customer name, vehicle registration number, date of purchase and details of any fault(s) would have been useful in order to attempt to resolve any issue …….. however without such information I can only reply to the anonymous individual as follows. Of the 250 vans per year sold, it is inevitable one develops a fault at some stage during its life, which is why we recommend all customers consider purchasing extended warranty cover. All customers, who purchase a vehicle over 3 years old and out of manufacturers warranty are offered an additional 1 to 3 years Nationwide Parts & Labour Warranty at a cost of £595 + VAT per year. This covers all major mechanical electrical components and excludes perishable items such as tyres exhaust systems batteries and brake pads etc. Customers who purchase a warranty are contributing to a fund from which future repair bills are paid. It is wrong for a customer ( freeloader ) who has decided not to contribute and invest in that fund, and abstain from purchasing extended warranty cover, to expect to be able to 'dip in' to that fund and expect their future maintenance and repair costs to be covered. Customers who decide against investing in extended warranty cover are given 1 month back to base warranty free of charge. In this case it appears we have a customer who wished he'd invested in extended warranty cover, but did not, and through bitterness, has decided to make a vengeful statement against the dealership.

David Day from David Day in response to Be careful

A deposit will hold a vehicle for 7 days, no longer.

David Day from David Day in response to Fantastic!!!

Thank you for your valued custom and feedback