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14 reviews from our car dealer reviews community
Leave a review for Davidsons Of Newcastle
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14 reviews from our car dealer reviews community

Leave a review for Davidsons Of Newcastle
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"Rcz Peugeot "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought this car from Richard over the phone and online Nothing was to much trouble and provided communication with the transport guy as I needed delivery to N Ireland all good .thank you to everyone concerned.

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+1 Found this review helpful
"Bought a nearly new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a lovely Grandland X from Davidsons of Newcastle and it was in mint condition, easiest car I have ever bought no pushy salesmen at all, ask for Richard he sorted out everything all I had to do was go into showroom the price I paid for Grandland X was very competitive,

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class experience of trading in and buying another car, the sales team were friendly experienced and after travelling over 200 miles to complete the deal it went like clockwork. A big thanks to Brendon and Ron for their professional and friendly approach, well done guys.

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+1 Found this review helpful
"Very poor after sales "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car then paid for extended warranty, car had numerous faults which they did repair with the exception of one. The car was back a few more times then I was told it’s a used car, there is a rattle but can’t find it, absolute waste of time, fobbed off once again, so the warranty which I paid for wasn’t worth the paper it was printed on, shame on you all

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+5 Found this review helpful
"Lack of etiquette and poor customer care"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Test drove a vehicle at this garage and it broke down on the test drive, made it crystal clear to this garage we were still interested in this vehicle and anxious to re-test drive the vehicle as soon as it was repaired, garage then sold the vehicle to another customer without so much as a courtesy phone call to, in the first instance give us first refusal on the vehicle, or secondly to let us know the vehicle had been sold. at this point we had stopped actively looking for another vehicle so potentially missed out further. poor show Davidsons!!!

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+7 Found this review helpful

John in response to Lack of etiquette and poor customer care

What car was it?

"Buying a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a lovely Astra auto from Davidsons of Newcastle and it was in mint condition, easiest car I have ever bought no pushy salesmen at all ask for Alan he sorts out everything all I had to do was go into showroom and the price I got for my car was great and the price I paid for Astra was great.

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+1 Found this review helpful
"Great car dealership"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealership with non-pushey salesmen. Very helpful and professional service. Highly recommend Davidsons of Newcastle.

"Brilliant service and superb customer care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alan was fantastic we bought a beautiful Audi A5 from here and the sale was quick and easy with no hassle and usual car salesmen rubbish. I would buy another car from here due to service received. Also all documents were ready upon collection. Alan was a pleasure to deal with and being a customer services manager I have high expectations of customer service and Alan meet them all. Thanks we are very happy. Clare and Alan.

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+1 Found this review helpful
"Vauxhall combo van 62 reg"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought this van back in 2016 . It's been nothing but trouble with it .cost me so far a total of £850.00. Should of realised when it failed its mot before I picked it up is was going to be nothing but TROUBLE and it is. I will think twice about buying from Davidsons.

Ronan from Davidsons Of Newcastle in response to Vauxhall combo van 62 reg

Hi Tony, thanks for your review, thought it necessary to address a few of your comments as it is in the public arena, yes the vehicle failed its MOT prior to delivery; this is why we thoroughly check our vehicles, a coil spring is a very common failure on both new and used vehicles, this i know from my own personal experience on a 6 month old vehicle i purchased. Having covered 18-20000 miles in the 15 months it took to post your review, i would certainly have expected you to outlay for service, MOT, tyres etc. I also note from your service history with us that we have only seen the vehicle once in that 15 month period, for something minor.

"Buying from 320 miles away"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live in Bournemouth some 320 miles away and saw an almost new Astra on the Autotrader site. I dealt with Brendon who was polite, helpful and knowledgeable. There was no sales pressure and responded to each of my queries. When he needed to phone me back he did so. As a result I bought the car unseen and they agreed to take my trade in. The Astra was delivered and my trade in collected very efficiently. When paying for the car I found that my Bank has a single daily electronic transfer limit of £10k. The Bank wanted to charge £35 to transfer above that figure on the same day. Their response was that advised me not to pay this charge but pay on two consecutive days. A small thing but much appreciated. Sadly,because of the distance I will not be able to get the car serviced by Davidson's. Alas as I replaced my wife's Corsa locally last year so it will be a while before I will need their services again. Thanks Davidson's, it was a pleasure dealing with you.

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Dealership Information

If anyone has purchased a car or visited Davidsons of Newcastle (or Davidsons Of Morpeth as they are also known) then Car Dealer Reviews and all of our website visitors would love to hear about it. If you’re the owner or employee of this business, please fill us in on a little about your business and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
2
Poor
1
Terrible
1

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  • Contact Information

    Address

    Davidsons Of Newcastle
    Whitley Road
    Newcastle upon Tyne
    Tyne and Wear
    NE12 9SR

    Get in touch

    0191 2666593
    http://www.davidsonsnewcastle.co.uk/

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Davidsons Of Newcastle

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