Found a VW up on autotrader rang and spoke to James in the saleroom he spoke about the car I was so impressed I bought the car over the phone,over the week I had various information from James including a full video of the car,I went to collect the car it had been serviced and moted as well as a full valet and a full tank of fuel to get me home,, everything went smoothly and efficiently I can't thank them enough brilliant service all through, Car itself is amazing and is as new,very very pleased customer 5 star service thank you so much James.

Bought a car which turned out to be horribly overpriced and had a very hard sell by the manager. A bad experience from start to finish AVOID

Sales staff are simply rude. Poor people skills. I left with a very jaded experience and would not recommend them.

Would never use again. Van failed it's MOT, asked them to do the work to pass it and to rectify an advisory. The advisory asked for (nearside droplink replacement) wasn't done resulting in it still being shown on the MOT certificate. Called them and agreed to return the van. Took time off to return the van to them today to have it done and reissue the MOT. Job was done but they refused to reissue MOT so I now have an outstanding issue on the certificate purely at their fault for not doing the job asked for. Was told if I wanted a new MOT I would have to book and pay for it, despite it being their fault in the first place. I'd expect better at the prices they charge.

Horrible customer service! Avoid! Avoid! Total waste of time! Bought a used car nearly two months ago. When I called o was told its ready to collect. It wasn't. Aircon wasn't working, no sun visor etc. I took it back to the garage to be repaired and its still there. When I rang them to find out when it will be ready the man on the phone didn't know if the part was ordered when it will be ready and didn't know when courtesy car will be available. Overall I have paid them some money for a cheap used car but I don't drive it because is still in their garage

This dealership is a the heart of service. I have returned to buy my second car at the Morpeth branch. The staff are very helpful and will go the extra mile to make choosing a car worry free. Mark, who is dealing with our recent purchase is spot on. Well done to all the staff of Davidson’s who make buying a car a pleasure.