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9 reviews from our car dealer reviews community
Leave a review for Davies Car Sales Ellesmere Port
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9 reviews from our car dealer reviews community

Leave a review for Davies Car Sales Ellesmere Port
Leave a review
"Awful Awful Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi fellow buyers, PLEASE READ before purchasing anything from this garage, a total and UTTER SHAMBLES. Heres is my ford fiesta buying experience .... - Adrian stated the car would come with 12 months MOT, a service & 6 months warranty. - He also stated it had recently 2 new front tyres put on (as to who did this he kept saying "they", also as to when he didnt exactly know). Now here is where it starts to become a mess.... - Adrian failed to share that the passenger REAR tyre had an MOT advisory recently for cracking (until I raised it - found it online via the .Gov website). He became flustered in the garage and tried blagging "they" must have swapped the rear tyre with the front tyre before the new front tyres were put on....strange, but it can happen sometimes so keep going .... - The front tyre change (mentioned earlier) had been done by "they", then changed it to "he" had changed them, then to "not him" but his garage had done it??? - He then said he been on holiday over the past week so didnt know what state the car was in. Confused? - Either way, they/him or whatever, surely you would ask your colleague or check your records for who completed the tyre change (common sense would prevail) before proceeding with the sale... - Adrian did said he "WOULD" replace it anyway. - He booked the car in for an MOT (outsourced), 4.30pm he said. I asked him to confirm the tyre situation via email beforehand copying my partner in to validate, he REFUSED to do and kept trying to call me instead. I have phone records - embarassing. - Same day, Adrianvisited the MOT garage and found that not one, but now BOTH rear tyres were cracking before the MOT "started". - Short phone call later, Adrian stated he could see they were cracking, but UNLESS they are raised on the MOT and were in a bad state he would NOT be replacing!! FYI - an MOT can be anything you want it to be, he said it himself. - Another phone call later I got frustrated, his story just didnt add up. He would NOT confirm on email either still. His words not mine, the reason not to replace the rear tyres was "its all about cost", he had "spent too much on it already". - Eventhough I stated several times that cracking tyres can become dangerous, and that I would be travelling quite some miles over the coming weeks, Adrian stated again "its about cost" so he had no intention to replace. WOW! Further his tone then changed, for the worse stating.... "A cracked tyre could have 10k miles on them still, all depends on who does the MOT, so why would I bother changing them". Talk about cost before safety!!! - His next words were "lets collapse the sale, someone else will buy it anyway" ... GOBSMACKED! - In this same phonecall he further repeated several times "lets collapse the sale....its not the right car for you....your miles would invalidate my warranty.... its easier to sell to someone else". He had been CAUGHT OUT! - 4.30pm had gone by, I had asked for a refund by this point & Adrian shared he had CANCELLED the MOT. Why not complete the MOT regardless (the car obviously needs one)....a bad garage habit, lets hide the MOT detail from the next vulnerable customer through the door, its not an issue until its an issue.... - His tone was so ERRATIC and UNPROFESSIONAL, my partner listened in on the call and laughed. - A day later, whilst processing my deposit refund over phonecall he tried excusing again that "the car wouldnt have been right for you as a customer, you would be doing too much mileage in it" etc etc, "It would be risky with my 6 month warranty and doing that kind of mileage" and so on. Erm Adrian, whonare you to tell me what car I should and should not buy. - Lets re-evaluate what he meant.... i would do enough miles in the car within the first year to find the several issues with it, most of which he has tried to hide & didnt want to deal with. - WARNING - If you look at his other recent Google reviews, several customers mention about issues within the first few weeks or months of having their car, now its all adding up!

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Adrian Davies in response to Awful Awful Awful

Thank you for your review yet again .Get a life x

"Brilliant - just brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We spent so long trawling around Manchester and Liverpool. Then walked into Davies car sales. Loads of choice from a pucker garage, run by the same guy for decades. Nothing was too much trouble, and we were able to settle there and then. The car has proved to be as good as it was portrayed, and the support and advice from the garage was excellent - and my husband, now retired, was a mechanic all his life - so he should know!

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"Suzuki Alto"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a lovely little Alto from Adrian. Top marks from me all of the cars in the showroom are in the main low mileage well looked after cars. My Alto was the pick of the litter with low mileage and full history. 10 out of 10

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"EXCELLENT SERVICE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Renault meghan convertible very happy with the car ,Adrian was very helpful and professional throughout and his staff .

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"Excellent 1st class service. Top marks!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a low mileage Ford Ka in the colour I wanted. It was fully prepared from the service, motc, valeting, & space saver wheel kit, + delivered on time. Everything I’d asked for had been completed to a high standard & Adrian was a pleasure to do business with. There was no pressure whatsoever during the buying process & would highly recommend him to anyone thinking of purchasing a vehicle. Many thanks once again.

"Quality Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a 56 plate Citroen Xsara Picasso that I saw in the showroom, great price, excellent condition, low mileage just what I wanted a quick chat on the phone and a deposit paid secured me the car. The car was ready to collect in a few days, the car tax was sorted there and then and I drove it away. Amazing service I thought couldn't be better. 3 weeks later the car wouldn't start, another quick phone call and they came out to my home, fitted a new battery without any fuss or additional charges. I have already and would strongly recommend Davies car sales in Ellesmere port, I haven't had this sort of service from a car dealer in a long time.

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"Great company highly recommended 👌 Paul"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want a new car go to Davies car sales you won't regret it .

"Quality at a good price"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an auto merc220 elegance diesel. Beautiful condition, good price, immaculate. Dealer helpful and knowlegeable.

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"used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Davies Car Sales in Ellesmere Port, got just want I needed even though I wasn't sure what I wanted after having chat I was advised to call back following week as the new stock due in had a couple of cars to suit me no hard sell or pressure to buy returned following week and their was my car right size right price and great condition test drive and we had a deal would highly recommend a vist no mather what you are looking for mrs simkins

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Dealership Information

Davies Car Sales Ellesmere Port is an Independent dealership that is based in Ellesmere Port. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

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9 reviews4.6 out of 5 stars — Rated Excellent
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    Address

    Davies Car Sales Ellesmere Port
    Whitby Road
    Ellesmere Port
    Cheshire West and Chester
    CH65 8AD

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    http://www.davies-carsales.co.uk

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    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Davies Car Sales Ellesmere Port

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