Coles, April 2025
"Would recommend to family and friends."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very friendly and helpful staff, left you alone to look around, but there when you needed help. Would recommend to family and friends. Thank you Jay for making things easy Coles.
+5 Found this review helpful
Anonymous, April 2025
"customer service was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with my Vauxhall Astra vxr I bought it back in February and it's still running perfectly. It was nice and clean and in really good condition and A brilliant price. the customer service was great and I will always recommend them.
+6 Found this review helpful
Kevin, April 2025
"thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From start to finish we received a 5* service. After sale follow up call and email, making sure we were totally satisfied with our purchase. The best car dealership we have used. Derbyshire Performance have given us back faith in the RR brand.. thank you
+7 Found this review helpful
Lill, April 2025
"10/10 for everything."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
What can i say, the sales polite and professional and knew everything about the car. Very professional nothing was to much trouble did everything i asked. Would definitely recommend them to anyone wanting to buy a 4x4. 10/10 for everything.
+6 Found this review helpful
Anon, April 2025
"Ignore the fake positive and read 1 star"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Where do I start. Bought a Range Rover Car arrived on time apparently serviced. Actually had a pre check and oil change 8-9 months ago. Turned up boot wouldn’t open and parking sensors didn’t work. Then my mistake. I agreed they could repair them and that meant they would then refuse to refund my money once the real issues were found. Rear window was loose. Battery needed replacing. Mot failure on car ( despite apparently just passing. As others have said I would seriously question the legality of these mots ) plus a whole ton of other work including rust. They as I said refused to refund and then insistsed on me driving the car 200 miles to them for repair. They then went completely silent on me. Refusing calls and not answering what’s app. Messages. Eventually they came back to me a week and a half later and said as I hadn’t booked it in the garage they use had a 2 month waiting list and they will do what they can. No idea of time frame nothing. I was without a car and frankly they don’t have a clue what customer service is. I then tried the after sale service which is a joke. It’s a third party company and they told me they couldn’t deal with me as the car hadn’t been registered with them and I had to deal with sales. When I said I needed it fixing and a date otherwise I was going to have to go legal they threatened me with no repairs and £76. + vat per day storage. Unreal. Eventually nearly 3 weeks later they agreed to a buy back. At 25% less than I paid. The car is now back on sale. This lot are scammers who will seem great until you realise they sell dodgy cars with lots wrong with them. Avoid at all costs.
+1 Found this review helpful
Martin A, April 2025
"So it's 👍👍 from us."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From the start of the process of buying the Used Land Rover discovery the way that the staff dealt with me and my wife was excellent and what you would want but not always get elsewhere. Kevin was our main contact so a big thanks to him who finally pushed the deal over the line. Also Jay who popped in to just see if we were happy and everything was good . So it's 👍👍 from us. Martin and Lyn
+7 Found this review helpful
Roy, April 2025
"Perfect in all ways "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Came away with a beautiful Q7 Recently from Derbyshire performance . Staff were brilliant.. we dealt with jay top bloke not pushy at all made the whole experience enjoyable and easy.. not rushing to get rid of my new car but would definitely return for another one::
+8 Found this review helpful
Gareth J, April 2025
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent customer service. Being very friendly and helpful made it a pleasant and hassle free part exchange experience. Wouldn't hesitate to recommend.
+8 Found this review helpful
Simon, April 2025
"Brilliant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely brilliant experience, I highly recommend them, good vehicles at good prices
+11 Found this review helpful
Ben W, April 2025
"My vehicle has arrived today -"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My vehicle has arrived today - condition of the vehicle is good and as expected for the age of the vehicle. It was clean and tidy - well presented. My Wife said that the delivery driver was very friendly and helpful. I have not ordered a vehicle before viewing in person before, so was a bit apprehensive. However, I can’t fault the Customer Service received by the gents. Timely communication, clear videos of the car and answered all my questions. They ensured that it was fully serviced and MOT’d prior to delivery and kept me in the loop about its progress and delivery.I would recommend this trader every day of the week! Thank you again 👍
+12 Found this review helpful
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