We bought a black volvo from Derbyshire performance sports cars 9 months ago. Can't fault his customer service. The car has been great and when we did think there was a fault very recently he was quick to offer his help and look at the car for us. Highly recommended 5* !!!
What a great service i had , from start to finish they was very helpful, pleasant and thoroughly professional. We were unable to travel due to Personal Reasons and Jay made it clear that he was very happy to deliver the vehicle to us. The car was competitively priced, exactly as described and very well presented. I would have no hesitation recommending to family or friends.
Will take your money and won't care what happens after
Derbyshire performance from Derbyshire Performance in response to Worst company ever
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. we take pride in providing high-quality service and support to all our customers. We understand how important it is to feel valued, and we are always here to help with any concerns or issues you may have. Please don’t hesitate to reach out to us directly so we can work together to resolve any outstanding matters. Your satisfaction is our priority.
This dealership was a top notch; Derbyshire performance took the time to give me all of my options and was never pushy. I ended up getting a used Mercedes that I always wanted. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend them, It was worth the drive to get there.
Very friendly and helpful staff, left you alone to look around, but there when you needed help. Would recommend to family and friends. Thank you Jay for making things easy Coles.
I am really happy with my Vauxhall Astra vxr I bought it back in February and it's still running perfectly. It was nice and clean and in really good condition and A brilliant price. the customer service was great and I will always recommend them.
From start to finish we received a 5* service. After sale follow up call and email, making sure we were totally satisfied with our purchase. The best car dealership we have used. Derbyshire Performance have given us back faith in the RR brand.. thank you
What can i say, the sales polite and professional and knew everything about the car. Very professional nothing was to much trouble did everything i asked. Would definitely recommend them to anyone wanting to buy a 4x4. 10/10 for everything.
Where do I start. Bought a Range Rover Car arrived on time apparently serviced. Actually had a pre check and oil change 8-9 months ago. Turned up boot wouldn’t open and parking sensors didn’t work. Then my mistake. I agreed they could repair them and that meant they would then refuse to refund my money once the real issues were found. Rear window was loose. Battery needed replacing. Mot failure on car ( despite apparently just passing. As others have said I would seriously question the legality of these mots ) plus a whole ton of other work including rust. They as I said refused to refund and then insistsed on me driving the car 200 miles to them for repair. They then went completely silent on me. Refusing calls and not answering what’s app. Messages. Eventually they came back to me a week and a half later and said as I hadn’t booked it in the garage they use had a 2 month waiting list and they will do what they can. No idea of time frame nothing. I was without a car and frankly they don’t have a clue what customer service is. I then tried the after sale service which is a joke. It’s a third party company and they told me they couldn’t deal with me as the car hadn’t been registered with them and I had to deal with sales. When I said I needed it fixing and a date otherwise I was going to have to go legal they threatened me with no repairs and £76. + vat per day storage. Unreal. Eventually nearly 3 weeks later they agreed to a buy back. At 25% less than I paid. The car is now back on sale. This lot are scammers who will seem great until you realise they sell dodgy cars with lots wrong with them. Avoid at all costs.
Reviewer has confirmed their email address
From the start of the process of buying the Used Land Rover discovery the way that the staff dealt with me and my wife was excellent and what you would want but not always get elsewhere. Kevin was our main contact so a big thanks to him who finally pushed the deal over the line. Also Jay who popped in to just see if we were happy and everything was good . So it's 👍👍 from us. Martin and Lyn
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Manufacturers: Sells a variety of makes and models
Derbyshire Performance
Unit A
Derby
Derby
DE1 1LY
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