2% Reviews
replied to
85% Recommend
to friend


148 reviews from our car dealer reviews community
Leave a review for Derbyshire Performance
Leave a review

148 reviews from our car dealer reviews community

Leave a review for Derbyshire Performance
Leave a review
"Highly recommended 5* !!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a black volvo from Derbyshire performance sports cars 9 months ago. Can't fault his customer service. The car has been great and when we did think there was a fault very recently he was quick to offer his help and look at the car for us. Highly recommended 5* !!!

"described and very well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great service i had , from start to finish they was very helpful, pleasant and thoroughly professional. We were unable to travel due to Personal Reasons and Jay made it clear that he was very happy to deliver the vehicle to us. The car was competitively priced, exactly as described and very well presented. I would have no hesitation recommending to family or friends.

"Worst company ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Will take your money and won't care what happens after

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Derbyshire performance from Derbyshire Performance in response to Worst company ever

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. we take pride in providing high-quality service and support to all our customers. We understand how important it is to feel valued, and we are always here to help with any concerns or issues you may have. Please don’t hesitate to reach out to us directly so we can work together to resolve any outstanding matters. Your satisfaction is our priority.

"It was worth the drive to get there."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership was a top notch; Derbyshire performance took the time to give me all of my options and was never pushy. I ended up getting a used Mercedes that I always wanted. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend them, It was worth the drive to get there.

"Would recommend to family and friends."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and helpful staff, left you alone to look around, but there when you needed help. Would recommend to family and friends. Thank you Jay for making things easy Coles.

"customer service was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Vauxhall Astra vxr I bought it back in February and it's still running perfectly. It was nice and clean and in really good condition and A brilliant price. the customer service was great and I will always recommend them.

"thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish we received a 5* service. After sale follow up call and email, making sure we were totally satisfied with our purchase. The best car dealership we have used. Derbyshire Performance have given us back faith in the RR brand.. thank you

"10/10 for everything."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can i say, the sales polite and professional and knew everything about the car. Very professional nothing was to much trouble did everything i asked. Would definitely recommend them to anyone wanting to buy a 4x4. 10/10 for everything.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Ignore the fake positive and read 1 star"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I start. Bought a Range Rover Car arrived on time apparently serviced. Actually had a pre check and oil change 8-9 months ago. Turned up boot wouldn’t open and parking sensors didn’t work. Then my mistake. I agreed they could repair them and that meant they would then refuse to refund my money once the real issues were found. Rear window was loose. Battery needed replacing. Mot failure on car ( despite apparently just passing. As others have said I would seriously question the legality of these mots ) plus a whole ton of other work including rust. They as I said refused to refund and then insistsed on me driving the car 200 miles to them for repair. They then went completely silent on me. Refusing calls and not answering what’s app. Messages. Eventually they came back to me a week and a half later and said as I hadn’t booked it in the garage they use had a 2 month waiting list and they will do what they can. No idea of time frame nothing. I was without a car and frankly they don’t have a clue what customer service is. I then tried the after sale service which is a joke. It’s a third party company and they told me they couldn’t deal with me as the car hadn’t been registered with them and I had to deal with sales. When I said I needed it fixing and a date otherwise I was going to have to go legal they threatened me with no repairs and £76. + vat per day storage. Unreal. Eventually nearly 3 weeks later they agreed to a buy back. At 25% less than I paid. The car is now back on sale. This lot are scammers who will seem great until you realise they sell dodgy cars with lots wrong with them. Avoid at all costs.

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+2 Found this review helpful
"So it's 👍👍 from us."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the start of the process of buying the Used Land Rover discovery the way that the staff dealt with me and my wife was excellent and what you would want but not always get elsewhere. Kevin was our main contact so a big thanks to him who finally pushed the deal over the line. Also Jay who popped in to just see if we were happy and everything was good . So it's 👍👍 from us. Martin and Lyn

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Dealership Information

Derbyshire Performance is an dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
148 reviews4.6 out of 5 stars — Rated Excellent
Excellent
133
Very Good
0
Average
1
Poor
0
Terrible
14

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  • Contact Information

    Address

    Derbyshire Performance
    Unit A
    Derby
    Derby
    DE1 1LY

    Get in touch

    01332 347096
    https://www.derbyshireperformance.co.uk/

    Opening times

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    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Derbyshire Performance

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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