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7 reviews from our car dealer reviews community
Leave a review for Derek Merson
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Derek Merson
Leave a review
"Con men "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van from these guys without being told it was a category F. They now insist they told me (of course!) Had nothing but issues with it. Now having to sell spares or repairs at a large loss as needs a new engine after a couple of months, and no one will touch a category F vehicle. Bang goes all the money I saved for my house deposit! Liars and immoral con men. Will get their comeuppance one day.

"Very helpful would recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic garage lovely people always helpful glad we got are car from them and will buy from them again are daughter also brought from Derek and Paul

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+0 Found this review helpful
"worse than the plague "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Derek Merson is the worst garage I have ever had the miss pleasure of dealing with brought a golf 17 months ago from them and it went wrong in week one and it’s been back in around 12 times with the same fault derek himself promised the world at the time and said we will sort it and will fix it said that it’s had various parts fitted each time it’s been back, but strangely no paper work produced. every time I get the car back it lasts a couple of weeks and then goes again after all this time I finally took the car to have a detailed report done and guess what no replacement parts fitted relating to the fault just a clean and clear of the diagnostics each time!!! Avoid this garage like the plague they are not moral people just con artists selling dodgy dangerous motors!!!

"Avoid like the plague "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well where to start with Derek Merson. I traded in a car bought one paid the difference within 6 weeks rear diff and gearbox gone fixes rear diff goes again within a matter of days !!!!, he keeps it for 3 plus weeks so carless with kids and moving over Christmas. Then get told have our old car back (that’s now damaged !) and lose money or pay more for a second car (same make and model) pay the extra £350 and 2 months on the turbo breaks so I’m carless unable to get another as no spare money my son unable to get to college as in a village with hardly anyone any buses as all and they are ignoring our calls :( saying not there issue well it bloody is avoid avoid avoid !

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+11 Found this review helpful
"They dont care"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

“The car I bought from Derek Merson is in ruins after 2 months of use. The don’t care about safety of the car been sold and it is not a reliable garage if you value your life . Shame!!!!

"Bad"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Derek Merson. Worst thing i ever done. Sold it few months later at a great loss. Don't buy from him.

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"alan"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

the car that I bought from this dealer has cost me well over a £1000 in repairs that were not pointed out when bought no service had been done for god knows how long and with in a week the car was in the garage with nothing but problems depollution system faulty rang mr merson and his mechanic said that if you have oil in car and water then it will go away all will be ok this was 10 months ago and still have the same problems plus more so I would not recommend this dealer or use him again myself

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+14 Found this review helpful
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Dealership Information

Derek Merson is an Independent dealership that is based in Minehead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews1.7 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
5

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  • Contact Information

    Address

    Derek Merson
    Metropole Garage North Road
    Minehead
    Somerset
    TA24 5QW

    Get in touch

    01643 702345
    http://www.derekmerson.com

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    14%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Derek Merson

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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