18% Reviews
replied to
31% Recommend
to friend


22 reviews from our car dealer reviews community
Leave a review for Desirable Motors Ltd
Leave a review

22 reviews from our car dealer reviews community

Leave a review for Desirable Motors Ltd
Leave a review
"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle from here a while ago. Signed all the paperwork, vehicle went for mot to be told there was a fault on it coming back from station. Then came 11 weeks of constant excuses of why the car wasn’t fixed, eventually had the car and discovered next day 2 bald tyres which I replaced a hand brake that was barely working, again I repaired this. Twelve days later the car broke down on a busy dual carriageway. Rac recovered the vehicle diagnosing a broken turbo. So began another 12 weeks of excuses of why vehicle wasn’t ready. Finally got the vehicle back however this was short lived as 2 weeks later the engine started making a loud knocking noise and lost power. Rac recovered the vehicle again for the garage to diagnose the bottom end knocking and so required an engine replacement. Several weeks later when I finally received the vehicle back discovered it would randomly pull to the side when driving. When I got the vehicle mot tested it was discovered the subframe bolts were all loose, there was also lots of nuts and bolts missing from places. A few months later the clutch failed which I had replaced and then a few weeks later the turbo failed again, whilst the car was off the road this time I had the dashboard clocks check as some of the warning lights never worked only to discover that they had been filled in with black silicon. When the silicon was removed the lights stayed on due to a fault on the dpf which was the cause of two blown turbos.

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"Very helpful and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Martin was very helpful and friendly, gave me some great advice, would definitely recommend to others.

"Nice people with some lovely cars."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a great deal from Desirable and they were lovely.

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+0 Found this review helpful
"Amazing service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car for our son, Martin was very helpful, amazing service. Very friendly and efficient. Highly recommended!

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"Hyundai i10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service received from Martin. Car was immaculate inside and out. Not pushy at all, let us look around at our own time, and gave us honest information when asked, couldn't do enough for us. 10/10 highly recommend Very happy with my new car. Thanks Martin

"Skoda Octavia 1.9 tdi"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After driving home . Turns out vehicle had a number of faults . Body control module failure . Rear wiper motor fault . Pcv valve blocked . Instrument cluster faulty absolute dog of a car made to look pretty . Stay clear of this guy at all costs !!!!!!

"Hyundai i140 (2015)"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased hyundaui i140 2015 off them via finance it was mean't to have a new clutch,new tyres full service new mot ,but sadly with in two weeks of driving this car it fell apart on me on the motorway I had no steering,no breaks,sheered off wheel,suspension collasped on me,drive shaft bolts sheered off,fluid everywhere underneath car ,breaks fell off behind my car,bent sub frame thousands of pounds worth of damage the garage won't take responsibility for selling me a lemon. This car nearly killed me avoid this company at all costs rogues.

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"JUST SAY NO"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I inquired about a car on Autotrader. No response to email or phone. The guy eventually answered the phone and claimed he had sent me the details - he hadn't. He said on the phone it had FULL TOYOTA MAIN DEALER history. The MyT app shows you the history according to Toyota of any car that has been serviced by a Toyota dealer. This car has done 45k miles, with Toyota history up to 20k miles. He promised to WhatsApp me the stamped service book. Needless to say it didn't arrive, assuming because it's with the Brexit unicorns and magic money tree down the back of his sofa. THANK GOD I never went any further with it - judging by the other reviews on here. I counted 3 lies in my short dealings with the dealer. That's enough in my book.....

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"Undesirable it should be "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute shambles , avoid at all cost total crook

Martyn Vest from Desirable Motors Ltd in response to Undesirable it should be

Hi, Can you tell me which vehicle this is regarding. Thanks Martyn.

"Kia"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t believe it when I turned up, it was my neighbours old car which had been part exchanged at Ron skinners with a knackered motor , cut out the middle man and just go to Ron skinners , trade in yard and save 3 k

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Dealership Information

Desirable Motors Ltd is an Independent dealership that is based in Tredegar. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews2.4 out of 5 stars — Rated Poor
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
13

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  • Contact Information

    Address

    Desirable Motors Ltd
    The Promenade
    Tredegar
    Blaenau Gwent
    NP22 4HR

    Get in touch

    07977599194
    http://www.desirablemotors.co.uk/

    Opening times

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    Dealership Statistics

    31%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Desirable Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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