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18 reviews from our car dealer reviews community
Leave a review for DGA Cars
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18 reviews from our car dealer reviews community

Leave a review for DGA Cars
Leave a review
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"0 stars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would give 0 stars to DGA Cars if I could. Brought a car from there was in the worst condition, confirmed by many car garages. Had to fight for a refund with solicitors and still didn’t get full refund. Worst experience!!

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+2 Found this review helpful

Daniel Adderson from DGA Cars in response to 0 stars

I’m sorry but I have no record of selling a car to a Sam, can you please confirm when this was and I will look into this as as far I can see this is a false and made up review.

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"Poor service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car nearly a year ago had issues from 2 weeks in never got sorted had engine failure within 6 months. And had a message saying I am delusional. Avoid. Read my full review on DGA Cars website.

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+1 Found this review helpful

Daniel Adderson from DGA Cars in response to Poor service

I’m afraid this review is not true, the only issue reported to us was a missing key blade which we replaced, the car had a engine issue 10 moths after we sold the car hence it was out of warranty

Chris in response to Poor service

Sorry for the delay getting back to you. We both no there was other issues with the car over messages to prove and I spoke to you reguarding the engine hesitation and when the failure happened it was under 6 month so and you were going to forward a garage details but you didn’t. You just get your money and wash your hands of any issues. I’ve been requesting a invoice for over a year now to make a claim on faulty parts but you failed to supply that’s to me in the warranty period so yet again I will have to foot the bill. I am not a fake customer just telling the truth which isn’t liked.

"Very pleased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with our new car, dga cars was great to deal with. Would highly recommend

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+0 Found this review helpful
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great seller and very helpful. Would recommend and would use again thanks for your help.

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+0 Found this review helpful
"Gl"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience with the this car dealer, would happily buy from him again.

"Morgan"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top car dealer, would buy from this dealer again with no hesitation.

Daniel from DGA Cars in response to Morgan

Glad your happy with your purchase and we hope to see you again in the future. Daniel DGA Cars

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"BCG"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my first car, exciting as a 17 year old female, just before Christmas. Been running fine, but starter motor went this week! Ok, one of those things at least I have warranty from DGA cars and its covered I checked.....well should have had warranty!! Typical second hand car salesman - it was an oversight he says but we can sort. You would hope that decency would prevail but I am afraid not.....all of the offers to resolve were on his terms and at significant inconvenience to me - even though this was his 'oversight'. I have managed to get just over 50% of it back from him......but significantly out of pocket. Lesson learned....he is a second hand car salesman so make sure you walk away with the warranty if you are buying as this was the worst experience I have had as a customer.

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+1 Found this review helpful

Daniel from DGA Cars in response to BCG

Andrew, I offered to pay for the full repair of the starter motor on your car, I also offered a courtesy car for you to use while it was being repaired but you refused and wanted me to pay three times the cost at another garage, you also had already booked and asked the garage to carry out the repair before you had spoken to me. I would of even collected your car for you and recovered it but you insisted on me paying your over inflated charges. As you had bought a car from me before I gave you a good discount, for you to buy two cars from me I'm sure DGA Cars is not that bad, if you had not been aggressive on the phone I would tried to of helped you further.

Andrew in response to BCG

Come on Daniel, you even are starting to believe your own stories. Yes, you gave me £50 off the car, not sure that was a good discount. Yes you offered a courtesy car if I could get a car that would not start to you at Downham! This post does make me smile.....

Daniel from DGA Cars in response to BCG

Andrew I did offer to collect the car as I was able to arrange transporter to collect it but you failed to listen to any offer I made, I had a courtesy car ready for you to use immediately so no inconvenience would be caused. If you had notified me of the issue straight away I would of told you to of recovered the car to one of our authorised repair centres instead you recovered the car to your own choice of garage and had already booked the repairs to be carried out. You then call me to pay the bill. I'm sorry your unhappy but if you had handle things differently this wouldn't of cost you any money at all.

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"dga cars review"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I was sold was not really fit for purpose, it's been in the garage 2 out of the 3 months I've had it. The after sales have been poor, they weren't willing to pay out for all of the repairs and made various excuses along the way. I wouldn't buy from them again.

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+1 Found this review helpful

Daniel in response to dga cars review

Hi I'm sorry you feel you have to leave a negative review about DGA Cars, can you please confirm who you are and please contact me and I will be happy to try and resolve any issues you may have. We always work along side our warranty provider to reach a happy solution for any customers who rarely have any issues. Regards Daniel DGA Cars

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Dealership Information

DGA Cars is an Independent dealership that is based in Downham Market. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
18 reviews4.2 out of 5 stars — Rated Very Good
Excellent
13
Very Good
1
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    DGA Cars
    39 Park Lane
    Downham Market
    Norfolk
    PE38 9SH

    Get in touch

    01366 308307
    http://www.dgacars.co.uk/

    Opening times

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    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    27%
    Percent of reviews responded to by this dealer

    Additional Information About DGA Cars

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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