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7 reviews from our car dealer reviews community
Leave a review for Donalds Kia Bury St Edmunds
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Donalds Kia Bury St Edmunds
Leave a review
"very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do not recommend ... as long as nothing is happening to the car everything is ok but when there are problems then it turns out that there is no guarantee, the repair time is very long and the mechanics do not know what they are doing

"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team at donalds bury st edmunds were fantastic Mr Paul Rae helped my wife and myself choose a new mazda mx30 all electric so so pleased great a service will recommend doug and Linda neville

"Used audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 star couldn't fault there service even down to the door step delivery all staff very professional and dealt with any issues would reccomend

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"POOR QUALITY CUSTOMER SALES TEAM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

TRADED MY SPORTARD IN NEW MODEL 19K FULL OF SCRATCHE'S EVERYWHERE CHPPIED WINDSCREEN, REFUSE TO DO WORK. DONT USE DONALDS KIA IN BURY ST EDMUNDS, ROUGE DEALERS

"Excellant Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds. 6 months ago, a stress less experience, (Thanks Ian Charlesworth.) However recently the car started juddering ,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem. Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts. AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them.

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"happy swift owner"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Suzuki swift from this dealership back in June. The car was really clean and just as described and I have had no major issues with it, only that the battery died after only 2 months but that's been sorted now. The car was good value for money and I am really happy with it. I would recommend This dealership.

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"MazdaEnthusiast"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't bother. This is without a doubt the dealership with the poorest customer service (at least the servicing dept). Awful experience on more than One occasion. More the fool me for returning to Donalds in Bury St Edmundsfor a 2nd time!

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Dealership Information

Donalds Kia Bury St Edmunds is an Franchise dealership that is based in Bury Saint Edmunds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.3 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Donalds Kia Bury St Edmunds
    Moreton Hall Industrial Estate Easlea Road
    Bury Saint Edmunds
    Suffolk
    IP32 7BY

    Get in touch

    01284 544230
    http://dealers.kia.co.uk/donaldskiaburystedmunds/

    Opening times

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Donalds Kia Bury St Edmunds

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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