Worked here 2 days as a Valeter considering I had the mechanics telling me I’m a grafter and we’ll done youd expect to be paid your wage but no payment has been made on top of this they’ve very high demands on quality to say there valet bay roof leaks and leaves marks on the cars it’s too dark to see inside the car you need a head torch and you can’t even get cloths dry or cleaned very basic set up would avoid

Bought a mini from Douglas paul. Day 3 of having the car , engine management light came on. Got AA out to read it , 15 faults !! Phoned dp and they said we'd have to book it in with their servicing team . We git it on finance so contacted them and they advised us to get it read at another garage, as we needed evidence if we were to return the car. As we were still within the 30 days , we had every right to return it . Got it read again and yep , 15 faults ! Dp were being awkward with yhr finance company, saying nobody was available to talk to them and was ignoring emails. We got a health check on yhe car and they found the brake calipers were knackered , the stop start wasn't working and a tyre had kurb damage. The finance company was more than happy and said we now had more than enough evidence to return the car . Guess what , dp was still being awkward! The guy from finance company sent them one final email and they finally accepted the car back . We got our deposit refunded. We returned the car on the Sunday and on Monday it was back up for sale !! No way had they fixed all those faults , it was late afternoon when we dropped it off. Stay clear of these . They're dishonest people . AVOID AVOID AVOID

Went to view car when it was raining not ideal I know but the salesman said if you leave a deposit and look at it tomorrow and don’t want it he will refund deposit. that wasn’t a dry day either but the car looked well so we bought it wasn’t till we got home that we noticed a chip in windscreen we phoned and asked them if they would pay or at least give half the payment to get it fixed as the car wasn’t cheap but they point blank refused and they knew the car had to be safe as we have young twins they waste money putting new plates on so you can advertise their business for them avoid avoid avoid only want your money

Brought a car from them flat battery day after happened twice more .when back to complain .basically I was told it was my fault had to loose a shit incase it happened again . .I was told it would be middle of June before I could have a hire car crap after sales service I will never buy from them again so beware

I have bought a couple of cars now, and will continue to be a repeat customer a fab team, so friendly without the hard sell attitude of others, , always feel looked after, their afters sales are second to none, I highly recommend.

Ellis not fit for any position where the public are concerned, rude beyond belief Called me stupid told me our car was a disgusting mess and he would not put his dog in it!!!!!! Douglas Paul have had our car since Jan 7th 2022 and still as of today 22/02/2022 still not done drive shaft will not pass a test and car in for test 01/03/202. Ellis or Elliott whoever this rude person is should go for some training in human beings , he told me he is going to the police to say that we have stolen their curtesy car which they gave us. What a star he is. I have just been in touch with a reputable garage who when they stopped laughing at this person at Douglas Paul said what ?????????? glad he does not work for us. KEEP AWAY FROM THESE PEOPLE AT DOUGLAS PAUL SHOULD NOT BE IN BUSINESS

I spoke to a gentleman about a ssangyong tourismo not one of Douglas Paul cars but needing a service and repair garage to take it to the sales guy who I spoke to was rather sharp mannered to me all I wanted to know was what engine the tourism supports.

ok phoning me for 400 quid service. but. I'll give it a couple of days before I see if fix is sorted.