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5 reviews from our car dealer reviews community
Leave a review for Doves Volvo Preston
Leave a review

5 reviews from our car dealer reviews community

Leave a review for Doves Volvo Preston
Leave a review
"Recently bought a Volvo V60 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 21 Plate Silver V60 last week from Rybrook Preston Volvo. Brilliant car and excellent service from start to finish, it was brilliant. From initially visiting branch and being shown several cars, I picked the vehicle up 6 days later. Lee even assisted me with selling my other vehicle. Dealt with Lee for the vehicle sale and was brilliant throughout. Nothing was too much trouble. Even gave me his mobile number incase i had any problems after leaving branch, went out of his way later at night about organising delivery of the vehicle and selling my other. Particularly like the contactless paper work all done after the sale with Paul. Would definitely recommend to anyone looking to buy a Volvo. Didn't get that cheesy "salesman vibe" from Lee or any of the staff at Volvo.

"Service department just dont care...."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing but appalling service from Doves Volvo Preston NO care, no interest, not helpful. Was rung up to participate in a servey from the management - told them what i thought. - absolute no follow up. Dont waste your time or money on this place. An insult to Volvo. They say they will pick up the car from place of work, then never turn up, wasting my time to take the car. Cancel appointments, and ignore requests.

"Lied"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing wrong with the car it's Volvo number 6 it's just the service you receive from the garage,ever time it's booked in for something you always get a call the day before saying you can't have a courtesy car,excuse this time customer has extended his time with car.Have now checked with other owners and out of 11 only one other has had this problem. The thing we have in common is our cars are mobility.Both of us have had the same problem plus neither of us has had a call to say the car is ready, dropped ours of at 8 in morning we phoned at 5:30 only to be told "we have been phoning you" a total lie we only have mobiles both not showing any calls.10 people who had purchased or leased their cars no problems always get courtesy car and calls.So it must be discrimination and my £57 per month not worthy of equal treatment

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"First time Volvo owner"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were visiting our daughter at UNI and had some time to kill. Our next car was going to be a Volvo so called in for look. Excellent service from Jason, Not pushy at all and listened to our requirements whilstv offering differing options in order to meet our needs. Eventually bought an XC90 that day. A bit odd as we live in Suffolk and we hope to have electricity any time soon in our lovely county so may even get a dealership!! All the staff I interacted with were very helpful and approachable which the transition that much easier. Thank you to Jason for keeping us informed throughout the purchase. Would recommend Doves Volvo in Preston to others.

"Clark"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Volvo S60 new from this garage and that's exactly where it lived for 18 months! Service and repair department and sub standard and management very ignorant. Walk round the corner and buy a BMW from bowkers - that what I ended up doing as problems could not be fixed in my S60 - never been happier. Don't buy from here.

Gary Jackson in response to Clark

Trouble is, you only sell BMW at Bowker. Not for me, thanks.

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Dealership Information

Doves Volvo Preston is an Franchise dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
1
Poor
1
Terrible
1

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  • Contact Information

    Address

    Doves Volvo Preston
    Port Way
    Preston
    Lancashire
    PR2 2YQ

    Get in touch

    01772 950563
    https://www.motorparks.co.uk/dealerships/volvo-preston

    Opening times

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    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Doves Volvo Preston

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